Alminc

Has anybody purchased this software/system:

SiteSales.com > Home

It's offered for $497 plus $97 per year through a JV 'webinar'.

This seems to be a powerful new system for building sites
but I didn't hear a single word from anybody about it yet.

hangdala

I have purchased the system. This is quite new, so we are a little bit beta tester, but very soon it will be a complete system, and it gets better and better every day, and Norman Freeman listens to every wish we ask for feature.

So this is a really exciting system, I can recommend.

I have had some problem and we personally conversated through skype, and everything is really a very good, and goes into the right directions.

With this system I will be able to put up any IM business in the matter of hours.

For example just today Norman made a solution for "Template design".

The reason for this system is not to have to code anything. This is pre-coded and we cannot mess around to code anything, which is good for the system not getting goofed up.

One example: I wished coupon management, and this will be there. I have had a wish for Imnicamail, this will be there.

I have some other conversion boosting feature as wish list, I am sure, everything will be in the system.

So definitely we are helping Norman to make the Sitesales system really helpful for IMers.

hangdala

I am over a very long story with this sitesales and it didn't worked at all. The bugs were not fixed, the support was very poor, after 1,5 month I asked for refund.
The best thing, it went through, so I am richer with an experience.

Mike Filsaime recommended this service personally, but after 1,5 month even, it looked as a non-existent, non-working service. I gave my trust, my money, but this was not a good choice.

I don't undertsand the whole business principle of this, nor Mike Filsaime.

I cannot recommend this.

eflo

My Team and I loved the idea, but I'm sad to see it didn't work out. I think I'll try my hand at building something similar as there's definitely a need in the marketplace for a working version of this.

bluecoyotemedia

Hi Chery

I also just purchased this product to take this for spin

looks like it has some really great features plus the unlimited cloud hosting was a nice perk

the idea would be to use this with the automated webinar platform

that would go right into payal

on the surface looks great

lets keep each other updated

happy holidays

eddie

Salathiel

This doesn't work. Some features look ok when Norman demonstrates, but when you go into the system itself, you cannot upload videos for example. That was one of the major selling points of the system.

The support is also very poor. Raised an issue and 2 weeks down the line no one has responded.

I respect Mike Filsaime for his innovative products. This partnership with Norman on this doesn't look too good though. Like someone said, looks like it's still very much in beta.

I'll bet someonelse sees this idea and creates something similar or better.

bbbb0000

Horrible support. To many bugs, don't waste your money. The product concept is good and I will continue to try to make it work because if it does it is a great time saver. I don't know why Freeman or Filsaime won't spend the time and money to make it work. They appear very close and this product endorsement (Filsaime says he uses this on all his projects) is not good for Filsaime as it will get bashed and bashed here. The product has been out for about 10 months now and still many many problems. I can not even find one person who is 100% happy with it. Time will tell but does not look good and I personally delete any email from Filsaime.

steitieh

Same thing here!

Many bugs and there is absolutely no replies to my support requests.

I do NOT recommend it at all at this stage... although, if they do put the effort to make it work it would just be a great and perfect system for all.

~Rami

Gene.Gerwin

Any new feedback on this? I almost bought before I read this thread...

Vince1990

Lol Norman Freeman, probably a play off of Morgan Freeman haha

antoncipri

I have received several emails about this in the last 24 hous. Watched the whole pitch through the magic of software that speeds up these WAY TOO LONG webinars 3 times the speed.

Glad I checked here...it sounds good but apparently they are having plenty of issues.

I don't like the fact that this was apparently launched early August 2011 and there is only one positive reveiw on this thread...or anywhere else that I can find.

Support seems to be a huge issue here too. It's one thing to have some issues with a new platform that attempts to do so much but you would think that they would bend over backwards with over the top support for two reasons.

1) It would simply be the right thing to do.

2) It sure would help sales!

If I had come here and found that there were a few issue but then they were promplty solved, I would have already hit the buy button.

Would love to hear more from those who purchased and said they would return to let us all know.

Anton

SiteSalesSupport

Hi everyone,

my apologies for the trouble some of you had with the SiteSales system.

We were undergoing some big changes to the support team and systems in the last few weeks because yes, I know that was the main area we needed to improve.

We have a great support team now and especially monitoring the tickets that come in to make sure if bugs or any kind of technical issues are fixed asap as well as features are better documented in some cases.

We are always working hard on the platform and will come out with some major improvements in the next few weeks. Also, things that were mentioned above, like video encoding not working properly, have been fixed as soon as they were brought up to us.

Since the last customer comment here is almost 4 months old, I guess you've seen the fixes and improvements already.

We are now going to send out update-emails regularly to show customers what changed.

I am very sorry again for the experience some customers had and I understand the frustration.
It's on us now to proof we're doing better with the support now.

Send an email directly to help@sitesales.com and you'll most likely find the creators of SiteSales personally replying until 100% sure we're running flawlessly in terms of support communication.

***

Thank you and looking forward to get in touch!

jayspann

I've been testing this out for the last two weeks and I [wish I could] say this might be the best IM product that I've ever bought.

In theory

But I'm sad to say that a lot of the functionality of this product is still very early ALPHA and there doesn't seem to be any activity inside the site since early December.

I'm going to play with it for another week or so then get a refund.

This could be a killer product if it hard the right team behind it.

I'm really truly going to hate not having this in my arsenal.

SiteSalesSupport

Hey Jay,

thank you for your feedback on the system - here and via email on the help desk.

We are about to release a series of new features over the next few weeks - along with reported bug fixes of course.

Sorry we were not able to serve you best at this point.
You're on the list still, so you'll be informed about the progress.

We'll also post here when we have news.

Thank you!

jendg

Hi,
just saw the replay of the sitesales pitch...what are the new features here from last year? thanks...looks like a good platform though expensive

palpatine

I just finished watching the replay of the webinar myself and have a great need for a product like this. I was just about to purchase, but then I stumbled across this thread.

Unfortunately, there doesn't seem to be a positive review of this product anywhere.

Oh well, I guess I'll have to just go the traditional route until someone comes out with something like this that actually works.

If anyone is using sitesales with success, I'd love to see some live examples.

Any recommendations from any warriors out there for something similar to this?

Thanks,

buzzaddict

Hmmm. I was just about to buy this as I am on Mike's list and this is the second time in 6 months that he has promoted this system to me. I really do like Mike's products (Butterfly Marketing, Magic Cart Button, etc.), but the sales video seems a little too good to be true expecially with all of these problems people are mentioning on this thread.

Lifetime Learner

Warriors. Mike is still promoting this item as of today's date via his list. After watching the sales video, I bought it. I am still trying to learn it and give it a fair shake.
Are there any warriors out there that have taken the time to learn it, try it that can give any constructive feedback?

Thanks, Rob

uther99

I bought it too and I'll give it a try for maybe two weeks.
Yesterday I sent two messages to support about integration of GetResponse (which is shown on the sales page!) and some translations into german.

It really looks promising and I had the impression that the owner/designer of this product is really into it (and also with "Big MIKE's" name on it too).

I'll keep you informed ...

EDIT:
Asking for Refund. Friday, 18:22 local time.
I'll keep you informed ...

EDIT 2:
After 1 hour(!) I got feedback from support (if they have answered my questions as quick as this response maybe I wouldn't have asked for a refund) to enter a ticket at another site (Mike's desk).
THIS is GREAT support!

MaxMoney

This software caught my eye. I received an email from Mike Filsaime stating that this software is incredible.

Since I am in a dire need for a well constructed membership site/ salesfunnel software I checked out the video and was impressed.

However, I had to scrape the net for more info about this software and unfortunately there is not alot.

But what I found out has kept me from diving in. Appararently this sitesales software is RENAMED. It used to be called something else last year.

The actual site contains deadlinks and a yahoo search shows OLDER pages that are still indexed.

In other words, this Norman fellow might be a little over his head in releasing a software to the public; BETA tester anyone? His support staff (if any) should also move to a different platform as my questions have gone unanswered for over 3 days.

However, the vision of this software is something I can appreciate and will look forward to any updates regarding sitesales. If the issues can be resolved i will still consider it. But for some odd reason I feel that the software can only be good as its makers work ethic and from what I've learnt so far, its got a long way to go..

kbrady

I was looking into this seriously but the bad reviews here have left me cold. I currently have been toying with FusionHQ and think it might be a better fit. It is a monthly subscription though and no blog functionality.

willbucks

I watched the webinar replay. It is an impressive concept and sounds good. I am sure it will be perfect some day.

Of course, I had to do my due diligence and here I am. Does anyone have a recent update on this program?

Would make life easier if I could take an idea from concept to completion in 10 to 15 minutes instead of hours.

sloanjim

so how come he says this and yet clearly it doesn't work? Does his work and everybodies e;lse is Sh**? Or was it just another "blow smoke up their asses to get them to buy" Message?

You mnow when peope, comecrying about the Governemt steppnig in or the FTC trouncing all over the small Int biz....THIS IS WHY. Because left to our own devices it does not work does it?

Who was it that said on his forum "if you can get screwed you will"? How true it is.

LonNaylor

Just to add some updated feedback. I bought this back in January 2012. I just started exploring it a week ago. I have noticed several rather substantial updates in the last couple of days where I had seen nothing for 6 months...

I'm going to use this for simple sites to start with. Putting up stuff I have resell rights to, some squeeze pages with videos, etc. - I am NOT going to jump in and try to duplicate or migrate any of my large production sites from WP, DAP, and OptimizePress.

As for support, I have had zero problems with it and, in fact, it has been quite extraordinary. Here's a screen shot from today with a question I had (FYI, the problem was MY computer, not SiteSales):

http://www.screencastprofits.com/ima...sponsetime.jpg

I think an 11 minute support response time is "acceptable". ;-)

My take is this is not a cure for cancer...and I wish there were more templates (Man! This would be kick-butt with those!) but I think I can use it to fill a need for getting small sites up quickly.

I'll post a link to a test / production site when I get it up.

Lon

Chris Thompson

Hey guys - here is my unbiased opinion. I'm not a customer but I did watch the webinar and I didn't buy it yet (I don't need it yet).

1) If they can iron out the bugs, the price is exceptional. No question.
2) Mike Filsaime's organization doesn't see big enough to pull off something like this on the first try. There are plenty of bigger companies who have web creation tools (drag and drop) that have far better funding and resources to do what he's trying to do.
3) Filsaime seems to have diluted his efforts across many projects, so I'm a bit sceptical that he can iron out the bugs
4) All that said ... I'm impressed with what he's done with Evergreen Business Systems. They've launched MANY updates over the last year and I wasn't expecting such a solid support system. I am a customer of that product and I'm very happy.

So - conclusion is that SiteSales is probably too early to buy, probably more than he can handle, but then again, he surprised with with EBS. If he delivers the goods it is a no brainer.

In business, there is always a trend towards feature integration. So far nobody else is offering the kind of feature integration as what Filsaime is trying to offer, so kudos to him for having the vision.

uther99

Hi

just to inform you about this "great service"...

After waiting about 15 business days and after getting no more infos I'll go directly to PayPal to get my refund in 3 days.

This will definitely change my mind about products from M.F.

I'll keep you informed.

uther99

Hi

I'm sorry to tell you that I have to go via PayPal to get my refund.

The support desk of MIKE FILSAIME even didn't answer any more.

So my conclusion is:
I will stay away from ALL products of these IM's because ...

Bigdadda

What's the refund period? 60 days?

CharlesClift

Hey guys I came across this from Lon Naylor who I follow for his amazing VSL training and when I saw his video of SiteSales I was very interested in learning more so I watched the entire webinar replay from start to finish. SS sounds like it could really be a true game changer IF everything was working properly and customer support was top notch. I can't understand for the life of me HOW Mike is allowing the customer service to be so poor especially for a high ticket product like SiteSales at $497 one time. Just doesn't sound like his way of doing business.

My question is this... I already own MemberSnap and it works well but is certainly missing some features, how does it stack up to SiteSales or is there ANY OTHER system that comes close to what SiteSales has to offer? Sure would be nice to have ONE WP Plugin that could do what SiteSales can do at a price of under $100! Anyway, keep posting updates and if ANYONE has some examples of sites they have set up with SS please post the links here.

Charley Clift
EcoBoomer Electric Human Transporters | Going Green Has Never Been So Fun

CharlesClift

I believe the refund period is 30 days.

uther99

Hi,

today I got my refund via PayPal.

This lasts almost 4 weeks !

Although the idea behind this product is great, I'm not convinced that the founder is able to handle this because to run it like the kajabi platform you need lots of ressources, experience and some people which are able to develop the necessary customizations.
Not to mention the administration/maintenance of infrastructure.

If you make a short internet search about Norman Freeman, his former products, about sitesales.com and when you are eventually really convinced that this will last more then 1-2 years then go ahead.

dm101

I recently purchased SS. Customer support has been great so far, but it remains to be seen if I can actually launch a campaign or two with it.

Hope to report back with some encouragement to so many hopeful but disappointed folks.

Mike_King

I bought sitesales in the hope that it would delivery on its "solving all technology issues" promise and off the back of the cliaim made by Mike Filsaime in the sales page that "if you don't like the product - for any reason - just send an email to support@sitesales.com or call us and we'll send your money back in a snap".

Customer support was very fast when dealing with technical issues but for me there were too many things that simply didn't run smoothly. So after a week or so I asked for a refund in line with Mike's promise. Suddenly, customer support lost its zip. It took three days for them to contact me. To their credit they agreed that my refund request was valid. However, for some reason they have said that it will be made in approximately 6 to 14 business days. When I complained about how long this was taking this was their reply:

"We are refunding you in accordance with the 'no questions asked money back' promise.
There is a procedure to follow and refunds are processed on a first come first served basis.
I will relay the message to billing that you are requesting a faster return and would really appreciate it.

Thanks.
Warmly,"

My refund request was made on 17th July - I am still waiting. I will update you on my progress.

Mike_King

Update - finally went to Paypal and they refunded in a couple of days. Shame, really. I liked the idea of the product as well so I really wanted it to deliver. Having said that, given the aggravation, I'd be reluctant to buy from Mike Filsaime again.

Peter Merrifield

Interesting to see this thread. I think the advice to check out Norman Freeman (whose name got so tarnished after his appalling support for Viral Inviter) that he went back to using his real name - I think that is good advice. Just google "Poor support, viral inviter".

I've spoken with Norman once, and he's really nice chap, and probably an ace coder with good qualifications too. But he is not resourced enough, it seems, to handle both support and development issues. I bought resale rights to Viral Inviter which ran on a platform then called Bazaar, which became an aborted launch called Prometheus, and is now white labelled with Mike Filsaime as Site Sales.

As a platform, Bazzaar is ok, but it has shortcomings but there is NO support. I've written to Freeman Janssen in Germany, I've skyped, I've phoned, and sent email after email chasing ticket after ticket. Nothing.

I am writing this for Warrior members not as a gripe, but to share my experience on the support issues for any product with which Norman Freeman is associated. It may be different with SiteSales with Mike Filsaimes' name behind it; I hope so. The product may evolve with Mike Filsaime behind it. The support may even be good with Mike Filsaime behind it. Again, I hope so.

But be careful, and if you buy it and dont get support, hit the refund button in good time, and before Paypal can take up a dispute on your behalf.

jredmond

How does this relate/compare to Micro Model Business System? Jimmy Kim is hawking this new program but looks like this with a differnt creator, Gordan. Intro video is from Mike Filsaime.
Thanks for your thoughts, Jim R

Bigdadda

Bought on 7/7/12, sought refund on 7/17, am still awaiting a refund. I have opened a claim with paypal and will file with the Illinois AG's office and seek a charge back with my credit card issuer.

Buyer beware.

Peter Merrifield

Would you mind sharing with me why you sought a refund? PM me if you think it best. Peter

jay walters

MMBS is Mike's Filsaime's project that showcases SiteSales.com's operational capability... that's just my take.

Mike has the products which you are licensed to sell, and SiteSales.com is the
selling platform.

Peter Merrifield

Her'es an update for Warriors about the SiteSales Platform which I have now invested in. I have resolved my past issues with Norman Freeman amicably, and I still think he's a jolly good chap!

Now it comes to the nitty gritty. First, the webinar offer for the Evergreen Business System in my opinion was just about unbeatable. Yes, SiteSales is a product in development, and it's not available for sale as yet although there is an impressive website detailing features.

I'm going to stay with this one, and like another poster to this forum will use it at first for some simpler, new sites to see how it performs. My take is that if it launches into the public domain, it will no longer be in Beta, or alpha, whatever the official status is as at August 2012. If it doesn't launch, and there's no progress in development, it will just quietly fade away. I hope it launches, and goes from strength to strength.

QUOTE=Peter Merrifield;6807863]Interesting to see this thread. I think the advice to check out Norman Freeman (whose name got so tarnished after his appalling support for Viral Inviter) that he went back to using his real name - I think that is good advice. Just google "Poor support, viral inviter".

I've spoken with Norman once, and he's really nice chap, and probably an ace coder with good qualifications too. But he is not resourced enough, it seems, to handle both support and development issues. I bought resale rights to Viral Inviter which ran on a platform then called Bazaar, which became an aborted launch called Prometheus, and is now white labelled with Mike Filsaime as Site Sales.

As a platform, Bazzaar is ok, but it has shortcomings but there is NO support. I've written to Freeman Janssen in Germany, I've skyped, I've phoned, and sent email after email chasing ticket after ticket. Nothing.

I am writing this for Warrior members not as a gripe, but to share my experience on the support issues for any product with which Norman Freeman is associated. It may be different with SiteSales with Mike Filsaimes' name behind it; I hope so. The product may evolve with Mike Filsaime behind it. The support may even be good with Mike Filsaime behind it. Again, I hope so.

But be careful, and if you buy it and dont get support, hit the refund button in good time, and before Paypal can take up a dispute on your behalf.[/QUOTE]

jay walters

My partner from Asia tested the platform and still support was awefull from his perspective. He's still trying to get a refund for the purchase, but still there's real reply from SiteSales or Mike's refund person.

Waiting and seeing... hope the support / refund people take action.

Peter Merrifield

I'm sorry to hear that. I had a different experience and raised six tickets on different issues. After a lull of about a week and a bit of chasing, all six were answered. It's clear the software is still in development, and contact with those of us who bought into the opening offer is non-existent for now. I assume that at some point Mike Filsaime will launch the product and at that point we can 'hope' that support will be normal for a live product.

That said, applying for a refund under the terms of offer and receiving no reply is very bad news and poor form. You could try Mike Filsaime's main site Mike Filsaime Official Website and BlogPersonal Blog of Mike Filsaime and hit contact which takes you to his global help desk, TheHelpDesk.com | Managed IT Services | Cloud Computing | Dallas, TX. All the products are there including sitesales so you could try making a noise there and maybe even raise a ticket on more than one if you want to be noticed.

I still believe the offer was a no-brainer and that the value will be realised many times over when the software is finally launched.

Good luck

Peter

jayspann

The product is getting ready to turn two years old... when do you think it will graduate?

nmoppa01

I have bought and tested it a few months ago. Like many say here, this does not work, many features have bugs and some buttons, like uploading things, don't work. The Support is horrible, they keep saying for months the system will get updated, but nothing happened. The video How To's are outdated and many referrals in there to system functionalities which are not there anymore, or have changed. They also promise to add new content on a monthly basis which they don't. Took me three weeks to get a refund , via Paypal and support desk. Basic questions are answered by the support desk, but questions about bugs and non functionality are not. In many cases you get answers like: "will be fixed soon". I see the same even in this thread. This product has great potential but it was and is just not ready for launch, so it is weird they still send around sales videos to join.

Charles

Peter Merrifield

If you go to SiteSales.com and click through the links to the Signup page, it says "We're opening very soon - invitation only". The offer is 10 sites for $99/month.

I think it is pretty much established in our industry to launch in the beta phase which provides cash flow for development and feedback. Think Warrior Forum for example.

Where Mike Filsaime is falling well short with SiteSales is in keeping in touch with people who buy into the beta offer. They do not provide any updates as features are added or bugs fixed, nor roadmaps and it seems as if the project needs a good leader. There are many help videos listed for members but not uploaded (or not created) as yet.

That said, the product features on Mike Filsaime Official Website and BlogPersonal Blog of Mike Filsaime and I choose to have confidence that the product will mature and launch. When that happens, the pre-launch offer will look phenomenal value.

Peter Merrifield

I asked support that question yesterday and they sidestepped the answer. See my other post on this forum today.

nmoppa01

The fact they mention: "Opening Soon" is nonsense, this product is live and sold since almost two years, you can even see that in the training video's where Norman goes through the system with people who bought it in live webinars. I got that email about "private invitation to join Site Sales" 3-4 months ago, it looked great so I joined, and then found out it is full of bugs and you can't get even the sites up and running. They also said they add 2 new products every month, which tthey did not. Then it took 3 weeks and countless emails to get a refund. One of the answers I got is that a woman was handling all the refunds but it would take some time because she had so much work to do, she handles all refunds on all MF products LOL. This was in full written in the email to me when I complaint about not getting the refund. How can you sell a product, even if is a beta phase, if it does not work ? I joined several beta phase products, you get a low entry price and help testing the system. That is OK. But I have never seen a beta product at that price level nor a product that simply straight out does not work.And in the personal invite sales video there is no telling of any Beta Phase, as you said, that is only stated on their site.

Charles

jay walters

Well...either way, we're talking about this in both some positive and a negative sense, sitesales.com wins. It's getting talked about,as has been the goal of Norman Freeman, which is why they offered the "full" service for a fractional cost.

It's a great idea, but a very bad Minimum Viable Product, and running for 2 years with crappy support response period. I think their support ticket system for help@sitesales.com is messed, which is why tickets are just not getting the attention it needs.

Anyway... running into 2 weeks now and still no refund! Already set a Paypal dispute to see where that goes. As a buyer, I never really initiate a Paypal dispute in support of the community's businesses, and sadly this would be the first time.

It taints my perspective on Mike Filsaime lead products.

If anyone of you would create a similar, but better system, let me know!

trevelyn

I going to recommend a donot buy on this product. Very bad support period. The autoresponder with infusion DOES NOT WORK! Every infusionsoft client has complained to no avail. Aweber same problem... good luck on a refund

forrestsmyth

In response to a support ticket sent to SiteSales a couple of days ago regarding the future viability of the platform, I was advised that the project has now been taken over entirely by Mediacode, the German company that built the core of SiteSales initially.

I have just sent Norman Janssen an open letter which I attach below, for his response.

Perhaps there is a glimmer of hope for SiteSales after all?