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| HyperActive Warrior War Room Member Join Date: Jul 2011 Location: South Yorkshire, UK
Posts: 123
Thanks: 54
Thanked 26 Times in 19 Posts
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The reason i ask, is i use it. And so far, its rather unreliable. Delayed confirmation emails, delayed first email. Some marketers i subscribe to, have changed their providers due to delayed emails being sent to their subscribers. And the thing is, i use their service because they recommend it to me. So really, should i unsubscribe from Imnica and them marketers, or should i just grim and bare the service i currently get. I am just getting into email marketing, and so far, i have had bad experience after another. Tried iContact, i can not understand how you use it. Won't try Aweber, as they aren't save regarding keeping the emails save. Because they are always getting hacked. Get response, i think they are a bit teep compared to the two i just mentioned. I just want the best value for my money and the best for my business. I am not being tight. Just being considerate for my business. |
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| | #2 |
| Pissed off Texans fan War Room Member Join Date: Feb 2009
Posts: 1,040
Thanks: 289
Thanked 545 Times in 290 Posts
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i dont recommend ImincaMail and since email should be a big part of your business, i would get with someone i had confidence in. i use aweber and 1shoppingcart.com (willie crawford has a 1shoppingcart private label called profitautomation.com i think) he is a good guy, they might be worth a look. i know all of them have their issues, but i still believe aweber is the best of breed system. profitautomation is much cheaper for a big list and the deliverablity is solid. they had some issues a couple years back, but now i am almost as pleased with their overall product as aweber. |
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| | #3 |
| Happy Hooker War Room Member Join Date: Jun 2007 Location: North of the Peace River, Southwest Florida, USA.
Posts: 8,069
Thanks: 2,948
Thanked 4,930 Times in 2,630 Posts
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George, if they are not reliable for you, who cares what other people think of them? Find an alternative. The fact that the people who recommended them are switching should give you a great big serving of clue... |
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| | #4 |
| Marcus Lim War Room Member Join Date: Feb 2010 Location: Sydney, Australia
Posts: 733
Thanks: 61
Thanked 124 Times in 108 Posts
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It's a big commitment to pick an autoresponder, but there's no such thing as a 'best' autoresponder. Here's the deal. Aweber is probably the best. It also has a $1 trial. GetResponse is good too. $9.95 a month. Imnica Mail is great because there is a free option or $3 for 1000 opt-ins a month. So choose in that order. |
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| | #5 |
| Pissed off Texans fan War Room Member Join Date: Feb 2009
Posts: 1,040
Thanks: 289
Thanked 545 Times in 290 Posts
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probably the biggest issue when choosing an AR service is to think about who you think will still be a solid choice 2 years from now. the pain of separation with an AR service is huge. once you pick one, its hard to change and it will cost you hard earned subscribers if you do. i remember many years ago, i was using a service called proautoresponder.com. they let people put audio files embedded in their AR messages long before audio was in fashion. but then one day they were gone with all my subscribers. i had backups, but it still cost me about 40% of my list. so i would be pretty conservative and not put much thought to one service offering you a $10 discount for the first month. Your list will probably be your biggest asset to your online business. no one can predict the future, think enron or gm going bankrupt, but i would stick to one of the proven leaders in the industry. your AR service is not the place to save a couple of bucks |
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| | #6 |
| HyperActive Warrior Join Date: Aug 2009 Location: US
Posts: 224
Thanks: 22
Thanked 6 Times in 6 Posts
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It has very bad support & always got "problems"
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| | #7 |
| Active Warrior Join Date: May 2011 Location: NYC
Posts: 65
Thanks: 19
Thanked 4 Times in 2 Posts
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no support whatsoever with imnica.
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| | #8 |
| Advanced Warrior War Room Member Join Date: May 2003 Location: Here, there, everywhere. Enjoying a global lifestyle.
Posts: 897
Thanks: 203
Thanked 110 Times in 73 Posts
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We have had some SERIOUS problems over the past year plus, but, we handle them, learn from them and continue to grow. I would get really concerned when we DON'T have any issues, as it means we're not growing. MOST, not all, but most of our issues has been due to super fast growth. Right now, there are NO issues, other than a bit of a support backlog. Sending is SUPER fast. Site is fast, and everything is in a pretty good state right now. Support is lagging because our damn support script barfed all over incoming emails, and stopped pulling them in for a few weeks. When we found the problem, there were close to 1000 emails in the queue, which would cause any company a bit of a support backlog. We screamed at the support software provider, and they finally fixed the issue, and assured us it won't happen again. No excuses. We've messed up, and we've been slow with support, and we've had issues. Never tried to hide it. Working our backsides off to fix and prevent any future problems. Nothing more we can say or do to convince people to try us, or, stay with us. |
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