Blazer2007

I purchased and am not impressed.

It may work for some, and Wow others, but I am moving on to find a real time saving tool.

Wish everyone the best.

wealthwind

I agree that you need to copy and paste keywords and it is very inconvenient
and takes much more time then needed. I don't like it either!
Also, I didn't get into training session on Friday - the system didn't accepted my login info for some reason...
Hope they will fix these issues soon.
But regarding stability - now it works, at least for me, without any problem.
And slide show is a good feature as well. I like it - you can get feeling what
is going there in seconds.

Regards,
Alexander.

Philipc

I am little worried with the instability of the whole program. I'm searching for a while and it works fine. Then I conduct another search and it comes back with "0" results. :|

vic1

You miss the point. We are not talking $38 commissions here.
The only success stories, the only touting for this product are made by GCD affiliates who earn $450 plus per sale.

And this has occurred through out this thread from the day it was started.

And this has occurred through out every other forum on IM there is.

Vstar is one of two that have touted this product and provided numbers without an affiliate link but his numbers don't quite add up, thus the affiliate in your next post crack.

Yea, you can express your view all you want but the only people who will believe the swill are people, who at this point in their career, can't tell the difference.

NewQuestions

This is powerful software, and it takes a bit of time to see the real
gains. Review these Testimonials from beta customers and followers
of the Google Cash system ...

Guru

I have no idea apart from initial problem what is the problem with the software. it is giving result what it was promised to give. it is a software it can't make anyone money for sure until one uses their other IM skills with it! i think its about too much expectation!

Aaron Elliott

Read the post there is plenty of other problems, I would say for 1 support tickets not being answered. Spending 300,000 $$ and not hiring enough people to reply to support tickets?

vstar650

Keep in mind that I have been successfully advertising with adwords for over 6 years, so I have come to know the system very well and have built an excellent history which ultimately improves my Quality Score,

Also, in that time I have tested, tested and retested and I can pick out high converting keywords and nail down High converting ad copy quite easily (You Gotta hit their Hot Buttons)

With that said, Without revealing my niches, here is how I approached my initial campaign...

I used the keyword search function by actually throwing in random keywords and I continued to Drill down in search of "late buying cycle keywords" (longtails)

Example: (but not an actual example that I've researched)
search for keyword adwords
drill down and find Adwords Miracle
drill down more and find Buy adwords Miracle Guide

Granted, these Gems are not the easiest to find but they are out there, and although the traffic is small in comparison to the root keywords Adwords... With Good ad copy, the Click Through Rate can easily exceed 50% and with excellent Merchant sales copy or Landing Page a convesion rate of 25% is easily attained

I looked for high run time ratios of 30 days or more, traffic estimate of over 6000 per month and cost per click below 0.25 ( once again these Gems can take time to find but they are out there)

I looked for the best performing late buying cycle keywords and used only them

I took their best performing ads and improved on them by hitting their hot buttons (the values or emotions which drive our behaviours) for example: fulfilling a pleasurable value while alleviating a painful one

On both of my campaigns I Direct linked by outbidding my competitors using Chris' bidding formula, now I should clarify that as of this morning one of my campaigns are not displaying because of the double serving rule which indicates that one of the competitors has increased his bid amount above mine.

That means I have to either out bid and hope that my competitor bails out (if he Does Not Bail out, it will only cause a bidding war) or create a landing page

In some cases in the past I have out bid and scared off the competitor but It has also backfired and turned into an all out war ( which can suck up the profits in no time)

I Love creating Review style landing pages anyway, as I feel they can do wonders for conversion rates, so in this case I will slap together a Lander today and be right back in business.

- No, it was 2 days later

- Yes, I managed a $479.00 profit while only using the keywords seach function and not taking advantage of it's full potential such as "Url search" and "Wild Card search"

Do I care if you believe me?... No... I have nothing to gain

What the Hell... I said nothing of the sort

How did you come up with these figures with out knowning my stats such as...
- Imressions
-CTR
-CPC
-Conversions
-Commission earned
Are some sort of mathematical Genius? I f you thinkl you are, let me tell you... You're not even close!

On that note... I DO Not owe you or anbody else a full statistical report!

Absolutely NOT
Not from Me, Once again I have absolutely nothing to gain from my initial post except for the feeling of satisfaction I get from offering some helpful insight

EXACTLY!!!

I am a firm believer that 90% of people WILL NOT take the neccessary action require to make such programs work... But hey, that just means less competition for me

Take care all, I hope you have a very Properous new year

P.S
This will be the last reply from me on this thread, I'd love to stick around but I'd rather spend my time inside GCD learning to maximise it's potential and then taking action.

Cheers
Vstar

WinAtStickyBids

Just for the record, I started sending emails on Tuesday
Tuesday, March 10, 2009 4:26 PM
This is the time stamp from my first email to GCD, if you remember correctly,
there was NO possible way to send a support ticket until Friday because
no one could get LOG IN for any length of time until then. So..it appears
you have made my point for me!
Also, the support ticket was only answered after I left you a voice mail.

If I had a product, and it was clear that it had problems..I would do the right thing, and
admit that I had screwed up, and the launch was a cluster "f". I would get into the forums THE DAY OF
and start posting to assure people that I take FULL responsibility, and I would
offer to extend the warranty, or make SOME concessions to upset buyers
that paid $1000's.

In this economy, that would have been appreciated, and professional. All you manage to do was destroy
trust in GCD and everything related to it.

Good day

vic1

I originally belonged to the WF in 2005 and quit because of the snake oil salesmen like yourself that do nothing but take advantage of noobs. And at that time, me.
I've been in the game for 4 years now and call it the way I see it.

I rejoined about 2 months ago to research something and started to make relevant posts but got locked out. Some kind of computer glitch I guess, but you know what I mean of course.

So I had to re-sign, thus no posts.

But I see the same BS floating around so soon, I'll drop out again.
The noobs are such suckers, (no offense, been there done that) and the snake oil salesmen still can't sell anything on it's merits.

I have no other agenda then call it the way I see it.

And I'm not a competitor but have been around long enough to call a spade a spade.

You embarrass yourself trying insinuate that I must be a competitor to have an opposing view of your product. How could I possibly have negative things to say after watching the cool videos.


Just call me skeptical when people post their results. No one wants to spend a thousand bucks and tell everyone the truth. Especially on YOUR forum.

There are tens of thousands of phony results posted every day by either affiliate marketers, or some one who doesn't show their affiliate link on the first phony result post but will show it shortly there after or habitual liars who haven't told the truth since they got caught touching Suzie's private parts when they were 4 years old.

For 2 weeks we tried to get Beta testers to post here with results.
Not one came forward and dozens were reading.

I must have missed this part in the videos. I must have tuned out for awhile dreaming of living on the beach in Mexico because of all the money I make from PPC marketing.

Noobs, the truth of the matter is all of guys selling how to do PPC really did start out making money from PPC. But it's a tough game. It's much easier selling the how to guide or program and that's how they all now make their money.

Don't believe for a second they are still doing direct linking PPC campaigns. They don't have the time anymore.

I really laugh at this term. Are those the bonerouses that to get, you have to go through 3 pitch pages with offers to sell the programs you really need to make GCD work for you?

The same way they must to listen to you.

The difference is I'm trying to get people, mainly noobs, to think a little before they fork over their dough.

That in fact, if something is too good to be true, it's not.

That in fact, if you're not making money with PPC now, you probably just don't get it. And GCD isn't all of a sudden going to make that light bulb in your brain turn on.

Again, trying to shed a poor light on an opinion because I didn't fall for the cool video BS.



At least my opinion doesn't reek of self servicing bull**** like you and the rest of
the GCD affiliates do.

WinAtStickyBids

Vic1,
I hope you don't drop out. I value opinions like yours that actually help us that have been in IM for less than a year.

For almost a year, I can proudly say that I haven't fell for "pie in the sky" programs. Unfortunately I was star struck with GCD and bought into it. BIG lesson learned!!

I have made a little money but am still upside down, so I was hoping this program would be the help that I needed for research so I could learn how others are successful...not to CLONE, but research and learn so I could tweak and change what I needed to in order to get better results.

I for one...appreciate your contribution. Sometimes I feel like I'm walking through s**t to ride the pony! So we "noobs" are glad to see people like you active in the forum...thanks

NetMediaGeek

Well when i was on beta test i heard of no people in the members area making any money with GCD cloning campaigns, plenty of people who were cloning existing campaigns but losing money though !!!! Fact !!!

stevescott

I personally have seen several newbies learn from our training and utilize our tool to make profits quicker than most newbies do with PPC marketing.

GCD is an amazing tool giving you immediate access to 2.5 million keywords and 20 million + unique landing pages. There is not tool like that available period. There are tools like keywordspy where you have to pay $139 a month just to monitor 500 keywords and it doesn't give you nearly as much data.

Additionally there are several more powerful features that weren't even talked about in the prelaunch. Such as you can do wildcard searches for any link that exists on all 20 million landing pages. That's a huge amount of data. There is an average of 5 outgoing links that are searchable on all 20 million landing pages.

We have live training in a conference room about 6 hours every day. With so much training and a powerful software newbies and advanced marketers alike have a accelerated increase in their chances of being succesful.

Steve

Yusuf

stevescott,

When should we expect GCD forums to be back up? Thanks.

stevescott

That's simply not true. A lot of the people who are making the money you don't normally find in the forums. They are busy making money and not telling people about it. We received an overwhelming amount of testimonials. And there is an artful strategy to it that Chris discusses in his many videos of how to use GCD and attack a market. Additionally Frank teaches in his live seminars some of the mistakes people are making and showing them the right way to go about it.

Steve

steveka

Why are they busy? I thought they were only working a few hours a day

NetMediaGeek

So were are all these people making the money ? Fact is every single person who cloned a campaign and posted in your forum had lost money FACT !!!!

Yusuf

Here's a brief update:

• there were login problems for at least the first 3-4 days and perhaps until now with some people, but no word from GCD yet on whether they will extend our 30 day trial.
• the detector itself does appear to work as demonstrated in all the pre-sales videos, as far as finding the historical data of keywords, etc.
• no comment on GCA since I'm still trying to understand how to apply the formulas
• the forums are currently down and being upgraded as they had a critical software bug which was slowing down the authentication server, and making it difficult to log into GCD.
• the training for GCD is unorganized and scattered all over the place, there are quite a few long videos but they are without notes or descriptions so while they are there, it is difficult to benefit from them since they aren't in any chronological order (Step 1, Step 2, Step 3, etc.)
• the membership appears to be limited only by time, not by quantity as was indicated in the pre-sales and sales letter, it will close Monday midnight and so if 10,000+ people join by that time then they are in.
• Google Cash Revolution is incomplete and not available.
• there was an advertised amount of 12 landing pages to be available, only 2 are available at the moment.
• Google Cash 4 Home Course is incomplete and what is available is only the introduction, which was basically the pre-sales videos.

Could be some more stuff but that's what I can think of offhand.

WinAtStickyBids

Really? LOL...probably more like, having to go in and delete the hundreds of post made by pissed off people who couldn't gain access to what they paid for, and about the non-existent support team/mediators that were supposed to be "very active" in the forum.

NetMediaGeek

and put some bull**** fabricated testimonials up!!!!!

NewQuestions

Wow ... I am really impressed with the pure passion in this thread!

But you know what else? With a bit more "back & forth", this thread will
easily become the most popular discussion in recent Warrior history.

Check it out - 15,000 views and 650+ comments so far. Really great work!

I would like to thank Michele Whitley, who has posted 46 replies so far,
and her friend Yusuf (with a fantastic 43) - and I would like to welcome
a new contender into the mix: checkmuldoon - moving up fast

The 3 of you have managed to keep this thread going and going. I'm really
happy with the massive exposure. Just a little while longer, and this thread
will become the most popular discussion thread ever at the Warrior Forum.

Awesome stuff!

Sales are still strong - and loads of customers came directly from this
thread. (Wonderful irony - just brilliant stuff!)

It was a difficult start - but things are going extremely well at GCD2.
Thanks for the input. I'm looking forward to watching this thread reach
new milestones! GCD has already changed the affiliate marketing industry.

Limited spots.

Doors close tonight

Google Cash Detective Pre-Launch

Yusuf

In that case maybe I should put my affiliate link up.

NetMediaGeek

mmmm The reason i gave your sotware the custard pie is simple, i wanted to do some competitive intellegence to see the keywords being used like in the video about NY hotels however i tried around 10 different urls and not one showed ant data and i knew for a fact they were using adwords, also i cloned a campaign as shown in the training videos not the same campaigns though, a campaign i found using GDC which had massive profability index and had been running for over 90 days, however $250 on adwords and no sales. Also it showed keywords were costing this guy aroung 30 cents yet the same keywords cost me ove $1 !!!

stevescott

Generally before Google Cash Detective, even if you follow the best PPC marketing practices, only 20% of your keywords will be profitable.

When entering a new market or set of new keywords it is expected that you will have to pay a larger amount upfront to get yourself in there in the top positions. Once in there you follow the strategies taught by Chris of lowering your bid prices. If your budget is low it's best to start with just a few keywords and once you start making profits then start incorporating other keywords.

So I haven't looked at everyone's situation in the forum, but more likely than not people did not follow through with the strategies, which is unfortunately the case many times. In anything most people quit too soon.

Not every single keyword in GCD will turn out to be profitable, but it exponentially increases your chances and when you find those keywords you need to approach them smartly.

Steve

ExtraCashOnline

Guys

to be fair to the GCD team give them some time to sort themselves out. Remember that you have 30 days before to make a decision. Also give yourself some time to use the software. You paid for it so use it and see if it's worth what you paid, don't give up just yet.
I know I will get some backlash but that is okay because some of you are angry but remember just try it. That is all that anyone can ask, that you try it. I think that everyone can log into the member's area now. The software will truly help people make money online. And yes, I have added my affiliate link because I believe in the product and I'm also a customer.

peace

WinAtStickyBids

Yes, and I've done it out of sincere honesty in sharing the truth about my personal experience, in hopes of saving even one person from the pitfall of spending way too much money on a less than adequate product!

There are no links in my post or signature. I have no alterative motive for financial gain by writing some fabricated crap sales pitch, hoping to make a profit because clearly, your time is more valuable in here than in that fantastic product your are defending.

If it does all you say, and your making so much money with it..I sure wouldn't be in here blasting those of us who are dissatisfied. I would be in GCD making every minute count, making those hundreds and thousands you defenders claim are rolling in for every ten minutes work.

If I believe in something I am just as passionate as I am when I feel like I have been taken!

Good to see it it "closing" tonight...those who miss out will have no idea how luck just befriended them!!

NewQuestions

Yes - we do have stories from burned customers. Not all campaigns are
going to be profitable in the first few days. The training videos very
specifically say - take it slow, and start with high bid costs ... then as
you progress - lower your bid costs over the first week.

It seems some customers decided to avoid the training videos

There are a LOT of customers who did follow Chris Carpenter's instructions,
and have begun cloning campaigns very slowly. One of the best strategies
you can do, is use a $5 bid price - with a $25 per day campaign limit.

This way, you always hold down the top position, and you will receive
a very high click through rate. However, you will only spend $25 per day.

As each day goes past, you can continue lowering your bid price, and
watch the "average" position reported by Google Adwords. Your goal,
is to maintain position while lowering your bid cost.

By maintaining your position, you can maintain your click through rate.
There is an "art" to it, and it's fully explained in the training videos.

Spending $250 in a single night gives you no insight into the industry.

Google Cash Detective shows hundreds of thousands of long-term
Adwords advertising campaigns, run by successful webmasters and
affiliates. These people have progressively lowered their cost per click
over weeks (sometimes months), and a critical part of our training shows
exactly how to emulate their success, by cloning their campaigns AND
lowering your initial bid costs to become profitable ...

The process of lowering click costs, and maintaining position can be
repeated and applied far more quickly, on high volume keywords. I'm
sorry you lost $250. I really feel for you, and I hope it does not
discourage you! This really is a great piece of software and I know
it can help you, and others - to earn money. It works really well ...

And very briefly, the campaigns showed in the video were cloned
by hundreds of customers within about 2 hours. The cost per click,
competition and position metrics went mad, because a lot of our
customers had very little experience and just cloned them verbatim.

(I wish I was the merchant who owned those Clickbank products!
They must have had some incredible traffic and insane sales!)

And finally - in situations where you experience "0 results", this may
have been related to the keywords you used. If they were not being
tracked previously, then data will begin to accumulate from your initial
query. The software is extremely accurate and works for U.S. listings.
At this stage, it only offers insight into U.S. based Adwords markets.

I'm sorry you lost the funds man. I hope you stick with it, because the
lifestyle Chris presents, is entirely possible. Selling other people' stuff is
one of the easiest ways to make money online, and GCD offers affiliates
a tremendous advantage.

Yusuf

Just to be clear I'm not bashing GCD, in fact I'm watching training videos right now and trying to set some campaigns up.

The main mistake they made during the launch is the lack of remaining in contact with the customers. They sent JV Promo Prize emails yet kept people in the dark about the latest situation on logging in and so on.

Of course it's understandable that they only have a few people on their staff, but it also must be understood that people put down money with the promise of being able to access GCD immediately along with priority support and the other things that I mentioned which aren't even complete yet such as the Google Cash 4 Video Home Study course and it seems like they won't be complete within the 30 days.

The least they could do is simply extend the 30 day period.

Every day counts. Specifically it costs roughly the following prior to the 30 days trial expiring:

Option 1 - $33.23 a day
Option 2 - $11.67 a day
Option 3 - $66.57 a day
Option 4 - $18.23 a day

So if you paid for Option 3 and couldn't log in for 3 days then that means you lost almost $200. See how people could possibly get aggrivated? Of course there is the refund and that's what I told myself, but then people got even more upset when it seemed like refunds weren't being given out. I agree this is only the first few days and that's too early to request a refund, but everyone is in different financial situations and honestly when the customer service number is not working then eyebrows start raising.

Personally I'm focusing on setting up campaigns so that I can cover my costs so that this much money isn't as critical to me and that's the best action I think everyone who is still in should take now. Try to get an extension, move on and get down to business... there is a reason we signed up, remember? If it doesn't work for you in the days left then get a refund.

BTW Steve I'll try to ask you again... any idea when the forums are going to be back up?? If you don't know then just be direct and say you don't know.

NewQuestions

I have already recommended this to Chris, and I am very sure it will be
extended to accommodate the server issues we had in the beginning.
There will be an announcement soon, and then our doors shut ...

Every customer will have at least three weeks to decide if they want
to maintain their membership. I feel sorry for the people who asked for
a refund straight away, because they will never get back in - at any
price. (Just for the record, the refund rate has been extremely low)

I also feel really, really sorry for our competitors. GCD was WAY better
than *anything* else on the market before we even launched, and the
influx of new membership fees gives us the opportunity to grow and
improve beyond belief.

GCD is more than a tool ... it's a community of people that believe in
the idea of selling affiliate products through Pay Per Click advertising.

The best tools and the best training.

The forums are being fixed. The login details are auto-populated by
the back-end system, and it has become quite tricky to get this all
going correctly. Sales are still coming in quickly, and we need to pull
the forum integration until GCD shuts the order system later tonight.

I completely agree. The entire contact system, membership registration
and forum membership back-end were all tied together, and when one
part of the system went down, it made it impossible to email everyone.

Chris did send out emails through Aweber, but they delay all blasts over
a period of time anyway - and the staggered delays caused even more
issues. We are not excusing ourselves. We acknowledge the issues we
face, and have already developed a stunning plan to reward our very
patient customers.

I'm not just saying all this either ... it's the truth. It's damn hard to keep
a collection of complicated servers online, 24/7 under insane "better than
expected" sales conditions.

And for all the haters who think they could have done it better ...

Why don't you? We are actively looking for more programmers now.
Please submit your resume (customers only) and we look foward to
hearing from you.

Our server farm, the back-end, and our support team were overwhelmed.
We admit it. Things are back on track now, and you will be pleasantly
surprised by how quickly things are beginning to move ...

This is not some cheap bit of software. It's not even a "tool".

GCD is a "soon be be closed" community of PPC Affiliate Marketers, who
given a few weeks - will be in a devastatingly effective position to find,
clone and dominate campaigns in thousands of niches online. I feel so
sorry for those who miss out now.

mike_f

I'm not here to support or bash GCD, I wanted to ask Scott (or any GCD related person) if he know when the "Add Keywords" feature will work as advertised? It has not been working since I signed up on Tue (3/10).

I've submitted one ticket, sent 2 emails and posted 2 posts in the GCD forum. It is a critical feature for me to test and use GCD. (Sorry to post here, not sure what else can I do).

Thank you,
Mike

NewQuestions

In some cases, we have been forced to pull parts of the system offline. We
are aware of the issue, and have been actively updating the software and
the entire back-end (both software and hardware).

We have a team of programmers behind this ...

This is not a "one man show" - and we're adding extra functionality to the system
as we continue to make it more robust. We have already taken on board a load of
suggestions from brand new customers. Things are accelerating and once our doors
close tonight, we will restore functionality where necessary. We are not sitting still

WhosMaverick

Just wondering if the training videos will be organized in a easier manner to get through....

With so many videos available, and short (if any description), it isnt very productive to watch ALL one after another just to figure out what the video itself is about.

Any chance they will be better organized so as to save us time going through them all?

Just curious...

mike_f

So do you know when the "Add Keywords" feature will work as advertised? (not new functionality).

Just FYI, I need to plan my time around my traveling plan to test GCD, that is why I need to know when is the ETA of that critical feature (as advertised, not new functionality). I do not want to refund as others here, I wanted to give GCD a chance, but you got to help me out here. Thanks.

Mike

NewQuestions

Yes - most certainly. The huge support issues forced us to pull all of our trainers
off their normal duties and attend the email barrage. We have already put up hours
of new training footage, and the actual GCD member's area contains a lot of content.

The training blog contains over 500 comments, and we have about 2,000 ready
for posting. We have also hired more trainers to accommodate new customers.

Actually ... training is something we have really ramped up. As our membership grew,
we realized this was no longer just a tool. It has become an amazing community of
PPC marketers. We have new training videos going up every day, along with constant
webinars, email based training, and our new bonuses will offer even more content ...

Our main trainers and our support staff are constantly updating the materials, and
we will have things "ship-shape" in the next couple of days. There is already a LOT
of material, so start working through it. Most customers will need to watch the
videos a few times until key concepts sink in.

NewQuestions

Guys - I really appreciate your need for exact times and dates, but things are fluid.
It might sound like I'm side-stepping the question, but the reality is ... I cannot give
you an exact time without putting my self in a position to be called a liar ...

There are a few people in this thread, who have shown their true colors.

They took things very personally - and decided to swear publicly. They also
labeled our team a bunch of scammers, and questioned valid GCD testimonials,
they attacked anyone who supported our product and our team, and they have
spouted their own ill-informed opinions on almost every topic.

And, they would seize on any opportunity to call me a liar. So, please know
that our team is working as hard as possible (sounds a little cliche right?) and
Chris will be sending out an official update soon. I know your time is valuable,
and I know it can be deadly hard to organize your time around this tool. I'm
hoping GCD can help you save time in the future, to pay you back (if that
makes sense. lol)

The GCD system offers a LOT of different ways to cut and slice the data.
Adding your own keywords is extremely important, but in the mean time,
check out the months of data on your competitors.

You can search via their URLs, landing pages and even ad copy. This can
offer some unbelievable insight into keyword generation, and may allow you
to expand into new and exciting areas - while we restore the "add keyword"
functionality. Thanks for understanding, and I hope you can still spend your
time productively, even without this feature. We are working hard and fast!

Hadrian

Email just received from Chris says:

"The Google Cash Detective will be closing the doors on
Monday, March 16th at Midnight."

I guess the left and right hands of GCD are not communicating.

More disappointing is the fact that his email contains no apology, explanation or acceptance of responsibility for the shambles of the launch. So either the situation is being wilfully ignored, or it's part of a sequence prepared before the launch, in which case the other statements therein cannot have been known at the time it was prepared.

'Hoist' and 'petard' come to mind!

Purplemagic

Can someone from GCD address this request please?

WinAtStickyBids

True colors? You mean told the truth?

Ill-informed opinions?

If any of that was aimed at me as many of your other post, I can assure you that it is more than an "ill-informed" opinion. I BOUGHT this product, and with all of your server problems, the one that took money out of my account, seemed to be working just fine!

I posted my experience and my opinion of the customer service or "LACK" there of, and the product... after of course...I was FINALLY able to sign in.

Where were all of you on launch day? There were very upset and concern people in here that spent their money on this product!

You have waited until the dust settled from the nightmare launch to come in here and get up on your soap box to defend this "God Like" product. In fact, I believe that your first post after launch was on 3/15 and Steve's was on 3/14...hmmm

Your in here pointing fingers at all of us who were trying to get some answers since 3/10..now you all show up to do damage control by blasting us and side stepping the real issues, not to mention taken responsibility!

Credibility is based on actions, not words!

NewQuestions

Thanks for the update Hadrian! I quoted incorrectly that GCD was
closing tonight, when in fact it is tomorrow night. The closing date did
not change. (I just have not slept in 66 hours and quoted incorrectly)

You are correct - the pre-written email that you received is part of our
launch autoresponder sequence. It lets our prospects know when the
doors are closing. Thanks for pointing that out. As I mentioned earlier,
the GCD customer mailing system experienced problems when the rest
of the servers went down. Chris did send out several emails via Aweber
and will issue an official statement soon. We are aware of the issues
and look forward to offering clarification and an apology to customers.

GCD continues to grow very quickly, and we are making steady progress.
You are expressing your own personal opinion here (which you are more
than entitled to do) and we would be extremely happy to issue you a
full refund, and a personal apology Hadrian.

Come to think of it - are you actually a proper customer Hadrian?

Impressive! Definition of Petard (Courtesy of Wikipedia)

4morereferrals

Im sure you're a little butt-hurt by the negative vibes in this thread towards the GCD. I can understand that. But honestly - you guys do have a bit of this coming. Take your lumps with a bit of humility and honesty and you will likely win people over.

Being a wise-ass prick likely won't get you anything but a few more refunds.

Your choice ...

NewQuestions

Actually, I did previously. The post timing of our messages may have led
you to miss my answer shown below:

NewQuestions

I have been nothing but honest in this thread. Others have been keen
to share their opinions. Many times opinions are not based on the truth.

Yes - the GCD ordering system was handled by a 3rd party provider and
worked flawlessly. I believe you were refunded. Is that correct?The team noticed major problems hours before the official launch time.
We tried as hard as possible to resolve things, and we eventually began
to take orders about an hour after our official launch time. When the
authentication servers crashed, the rest of our team were working hard
to resolve the issues and bring everything back online ...

We began answering emails within seconds of being live, and received
thousands and thousands within the first 30 minutes. As you know, the
launch blog had over 7,000 comments on it ... it was pretty popular.

Communication was difficult because the GCD back-end went down,
and it was tied to the authentication server, which had all of the new
customer details, including their email addresses and so forth ...
We understand this point. In fact, there were a lot of unhappy people,
including ourselves. Instead of spending time in the Warrior Forum, we
had to address critical issues that threatened the entire launch. Our
team replied to emails as they arrived in chronological order. As we
mentioned before, some customers sent up to 50 emails, messages,
phone calls, private messages in the forums etc. The sheer quantity
of support requests overwhelmed our team. This can happen ...
Actually - this is not damage control. I'm just using this thread as a nice
way to build a FAQ on our launch day issues. The forums are down, and
the support system is under strain. This unique discussion thread allows
me to hear customer concerns, and try and offer some clarity.
I believe you were refunded is that correct? We are really sorry for the
4 days of painful down-time, and Chris will address this in a statement
soon. You mentioned responsibility above - and our recent actions
have allowed thousands and thousands of customers to login to the
GCD system. The training system has hundreds of positive comments
along with thousands that are yet to be moderated.

Point taken. This is a serious operation, and all refunds will be made
gladly. If you would like a full refund, please contact our support staff.

Purplemagic

Not good enough...there are 1 or 2 of us on here that are struggling to understand some of the material presented in the training videos. We paid our money expecting..at the very least..watch this first, then this ,then this etc. Whilst I agree there is a plethora of videos to watch..there is also the issue of time constraints. Why would I watch a video with just a date as an indicator of its subject? I have already submitted a request for a refund...however I'm now leaning toward asking for that to be cancelled..it hasn't been acknowledged anyway inspite of two tickets. I'm beginning to see that there might be value in GCD however I want to be guided in what I should watch/listen to sequentially. I'm in PPC Classroom and THEY understand the meaning of sequential training...why can't GCD? It is alright for you..the experienced players to say just go through the videos a few times....frankly that just smacks of "look we can't be bothered...you figure it out! I don't think I'm being unreasonable here.

mido

stevescott

It would really help to have the guarantee and membership extended by about 5 days. I sent Chris and support few emails on this subject.

Second point - to reopen the forum.

Third - to Organize Training links: pure GCD training section and other motivational and miscellaneous tips and ideas in another section.

There has been definitely a lot of progress in the last week.

WinAtStickyBids

No actually I have not been refunded yet. I was told I would be, and I clearly stated that as soon as the money get's back into my account..I will make a post stating that.

I do find it interesting that the only response you have to offer people who complain is


I for one would be "EXTREMELY HAPPY" to get that refund.

NewQuestions

I know for a fact, that all payments and re-bills will be extended, and
your guarantee is solid. Chris will be making a statement on this soon,
but I know from him (he just emailed me) that all customers will get
additional time to consider GCD based on the launch delays we
experienced.

The programmers are working very hard on this. The forum is even
more important than our blogs. We have also hired more moderators
and the forums should be back on track soon. Believe me ... I don't
like doing this "back and forth" thing out here in the Warrior Forum.

I would rather do this inside the GCD membership area, where only
real customers can offer their opinion. Point taken though - and the
forums are the top of our list, along with the "Add keyword" function
which is scheduled to live on Tuesday morning (according to Steve)

Yes - I admit, the organisation of the training material is not that great.
In fact, we have loads more material that we haven't even uploaded yet
because our training staff (the people you hear on video, and those who
are working behind the scenes) are actually working on support emails.

The training system will be the star feature of GCD. Please accept my
apologies if it does not meet your needs at the moment. I can only
promise better organization when we close our doors at midnight
tomorrow, and restore staff to the real duties.

Thanks for the vote of confidence!

RBadgley

I have been watching this forum since the launch of GCT and some of the comments are absolutely vicious and I have to believe some members have an ax to grind with this product. But it has taught me one thing that you can not judge a product from any input from here. I have not bought this product but I have a friend that has and he has started off slow but it is working. For me I have opted to try PPC Kahuna but only because of the cost of the products if I had the upfront funds for GCD I would have bought based on my friend’s experience. Not any input from here.

mike_f

Jonathan (NewQuestions) and Steve,

I will take your words that Tue is when the "Add Keywords" feature will be working. I need that critical feature to use GCD as more than half of the keywords in the various niches that I'm actively working on are not in the database. After spending so much on this, I will wait for 2 more days, but not any longer, please deliver the promise.

Mike

NewQuestions

Thanks for the vote of confidence Mike! We really do appreciate it.

NewQuestions

Yes - I double checked and your refund has been processed. It is however
the weekend, and banks don't usually operate over this time period.

You will receive the refund payment within 5 days. I really wish I could
speed that up for you. Thanks for your continued patience Michele.