Need a VPS that is reliable and good support

17 replies
Hello Warriors,

I need to switch VPS companies because my current one seems to have shoddy support since they changed ownership. Frankly, I don't trust them now.

I'm looking for a new VPS that has been around for awhile (not looking for WSO hosting sellers, sorry). I had hostgator in the past and were decent for the simple shared package, but when I upgraded to VPS with them, it was expensive and the overall experience wasn't that great. I'm not a fan of Hostgator.

I've searched the forum for companies but I couldn't really find anything that fits my budget. I want to be at around $40 - $45 per month with about 1024mb of ram. I found Wiredtree and a coupon code for 15% off for life, but the coupon isn't valid anymore. So any other suggestions?

Thanks in advance.
#good #reliable #support #vps
  • Profile picture of the author gearmonkey
    I think I may have answered my own question. I found Knownhost for $40 per month + a valid coupon code for an extra 15% off (extra $6 /month savings).

    Anyone here use Knownhost?
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  • Profile picture of the author Kingfish85
    As a direct competitor of ours, I can vouch for KnownHost. I haven't used them personally however.
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    • Profile picture of the author gearmonkey
      Originally Posted by Kingfish85 View Post

      As a direct competitor of ours, I can vouch for KnownHost. I haven't used them personally however.
      That's a big endorsement vouching for a competitor.

      Thanks for your help!
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  • Profile picture of the author alexts
    I use wiredtree for many years. Support is great. Most tickets are answered within 10-15 minutes. US based customer service, however, it might not be the cheapest service.
    You usually get what you pay for.
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    • Profile picture of the author Kingfish85
      Originally Posted by gearmonkey View Post

      That's a big endorsement vouching for a competitor.

      Thanks for your help!
      Originally Posted by alexts View Post

      I use wiredtree for many years. Support is great. Most tickets are answered within 10-15 minutes. US based customer service, however, it might not be the cheapest service.
      You usually get what you pay for.
      Also, WiredTree is a stellar provider. I have personally used them a few years ago and they were on par.

      Another company I would recommend would be Eleven2 however, they may be a bit out of the budget range you specified.

      -Brent
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      • Profile picture of the author gearmonkey
        Originally Posted by alexts View Post

        I use wiredtree for many years. Support is great. Most tickets are answered within 10-15 minutes. US based customer service, however, it might not be the cheapest service.
        You usually get what you pay for.

        Originally Posted by Kingfish85 View Post

        Also, WiredTree is a stellar provider. I have personally used them a few years ago and they were on par.

        -Brent
        Yeah from all the reviews I've read Wiredtree is top notch and have blazing fast support; best money can buy... which is great.

        I've read Knownhost isn't as good but are better if you call them to talk to someone live over the phone. From what I understand both are legit companies and won't be closing shop anytime soon.... which is the big factor for me. I'm worried my current provider will shut the doors one day without a courtesy warning to remove my websites first. And I can't access my admin panel because they took away my Cpanel without warning. It was suppose to be included in the package I pay for, but they did a "bait and switch" on me. Been waiting 3 days for them to explain to me what to do... So I am really nervous.

        The difference from KH and WT is about $36 vs $49. If I can deal with the "not as good as WT support", I can save roughly $13 per month. AND I can have an even better savings if I pay 12 months in advance.
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  • Profile picture of the author SteveWF
    I've used Future Hosting for my VPS needs and they get
    a tick in the boxes on both your requirements from me.

    Very reliable and the support is amazing! These guys will
    literally do anything you ask. None of that BS you'll get
    from other providers... they just get it done and it's done
    quickly and correctly.

    I've recommended them to friends and clients of mine
    which is something I wold NEVER do if I didn't have
    faith in them.

    Hope that helps.

    Steve
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  • Profile picture of the author micksss
    Here are valid Wiredtree and Knowhost coupons for you.
    Wiredtree 50% Off 1st 2 Months Coupon Code: makethetransition
    KnownHost 15% Off Coupon Code: KH15LIFE
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  • Profile picture of the author Joseph Then
    Always be prepared to pay a little more if you want good hosting.

    Wiredtree hosting gets my vote. Reliable, fast support, friendly.
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  • Profile picture of the author zcrafts
    I got my VPS servers with VPS Hosting | Cheap Linux CPanel VPS Hosting | Plesk VPS Web Hosting!! the are fantastic on support and service. Technical staff is very user friendly I am there customer for last 4 years have no issues till date.
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    • Profile picture of the author talking
      Readymakers provides stable VPS deals and prices are competitive.
      They have fast servers (SAS drives are on them) and uptime is high.
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  • Profile picture of the author Thietmar
    I got my VPS servers with Edis.at Right now I am using their 5 VPS. I can assure you that their service is good enought. And more over the price is reasonable.

    Thanks
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  • Profile picture of the author kevintg1
    i use wiredtree Support is great Starting at $44/month
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  • Profile picture of the author gearmonkey
    I just found one that rivals Wiredtree and is as popular called : Knownhost.

    Any use them?
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    • Profile picture of the author Kingfish85
      Originally Posted by gearmonkey View Post

      I just found one that rivals Wiredtree and is as popular called : Knownhost.

      Any use them?
      KnownHost is reputable however, I believe WiredTree will be a better choice. Maybe take a look over at webhostingtalk.com
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      • Profile picture of the author gearmonkey
        Originally Posted by Kingfish85 View Post

        KnownHost is reputable however, I believe WiredTree will be a better choice. Maybe take a look over at webhostingtalk.com
        Thank you. I created a post over there asking for advice and the general consensus was KnownHost. The advantage with WiredTree is they offer phone support, but personally I would rather deal through a support ticket instead of sitting on the phone for an hour while they fix things.

        What made me feel even more special is knownhost techs post on webhostingtalk.com and contributed in my thread. They are going to transfer all my websites over to their servers for me... and clean up the database.

        And Knownhost is about $17 month cheaper than Wiredtree for basically the same plan.

        That said, I heard only good things about WT. KH was more appealing because their interactive forum posters and lower price tag.
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  • Profile picture of the author deu12000
    I also vote for Future Hosting . I've been with them for years and they have always been fast on support and they also have great pricing.
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