Access Denied! I desperately need some help and advice; can someone help me?

HI Warriors:
I'm in a terrible predicament. I bought Launch Tree on the day of the launch. Never heard another thing (although I wrote several emails). Two days later, I get the confirmation letter, with Link, user and password. I was really upset that I had to wait 2 full days, when everyone else was getting their product.

Then: Out the nowhere, the pw they sent wasn't any good. In desperation I tried 'lost password' and I get a message ACCESS DENIED.

I was pretty angry (I'll spare everyone the language). Then I tried to get into Support, BUT their only support is inside the members area! Like that helps a lot. Next, I remembered that Anik owned PPC Classroom and I'm a member there. So I went to their help desk.

At first they replied and made an attempt to help me, but in the end said (politely it wasn't their problem) and I should really try the support at Launch Tree. :rolleyes:

Anyway, I'll not bore you with all the many details of Emails written to every one I could think of, and some of the rude and uncalled for answers. But here I am, ONE FULL WEEK after I bought and paid for the product, and I dont have it and can't reach anyone!

I checked with my bank, the charge went through on launch day. They didn't use Paypal or Clickbank, so I can't go to them for help.

I am at my wits end! I don't know what to do at this time. I hesitate to call the credit card company and tell them to refund me, because the reason would be fraud, and I don't want to make that kind of trouble for Anik or Mike.

Does anyone have any idea what I should do next? And yes, I did write to support at Mikes, and they just said its not their problem.
I'm not sure I want the product now, if its this hard to buy it, how much help could I depend on when I have questions or need help? :confused:

Solution anyone?

Signed, Desperate Daylynne