"DLGuard" Download Security. What in the world is wrong with Sam Stevens!!!
Now he's off, giving advice to perfect strangers.
I don't know what's become of him...
First I buy his product, not quite sure how to set it up and he offers to do it for me.
Then I tried his support desk and opened a support ticket.
I have a few questions while learning my way around and he answers them
with no sign of frustration on his part, whatsoever .
He always ended his support responses with a smile and a hearty "Cheers", even though
some of my support questions were somewhat redundant.
I don't know where he gets off with this kind of attitude but I've had about enough of it!!!
Then I find out that he's got this forum that is also designed to give support to
his DLGuard customers.
Who is he, some sort of "Dudley Do Right"!
I start going through this support forum that he's set up and I find hundreds of
answers to some of the most common questions about his
"DLGuard download security software"
So, not only is he giving support for his customers in a one on one basses, through
his "Support Desk", he's also on his DLGuard forum giving help, answering questions,
giving advice and tips to perfect strangers,,, the list goes on and on...
He has literally, thousands upon thousands of posts with helpful thoughts and answers...
After I learned how to securely protect all of my hundreds of digital download products,
He comes out with a shopping cart upgrade.
My word, when will the guy ever quit, or at least, take a break....?
I wanted to put him to the test once again so I played really really stupid and
told him that I am now going to set up a store on the web , to sell more of my products,
all in one location, using the DLG shopping cart feature in the software.
Boy, what a convenience... But I digress....
Anyway, I started to bombard Sam with question after question, hoping to
get a rise out of him.
Nothing!
Still, my redundant questions were answered swiftly and cheerfully.
The store is up and running and the DLGuard cart system is set up and fully functional
and might I say, quite simple to set up and use.
It was extremely difficult for me to play dumb with all of the questions that I had about
the DLGuard system because there are complete sets of instructions and tutorials
on just about any question one might have had, concerning the set up and functionality
of the DLGuard Download Security Software with built in shopping cart.
Every time I had a question, he would patiently answer, with great detail and then
when he was finished, he would direct me to the tutorial on that same subject...
Of course, I already knew about the tutorials.,, But I didn't tell him that.
As I said earlier, I was trying to get on his nerves... But, every time he gives support,
it is with a kind, friendly and cheerful attitude...
Yeah, I guess when you think about it, Sam's a pretty good fella.
That DLGuard security download software with shopping cart sure has made a
huge difference in the way I do my Online Marketing.
Aw-w-w-w,,,,,S-h-u-c-k-s....
EJ
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