cerridwen

Just wondering, if the support is terrible, how do I cancel the membership if I want to ask for a refund within the 30 days of money back guarantee? I thought of signing up but the support is terrible, I have been emailing them for the last few days but have yet to receive a reply..

AlenSultanic

Hello ladies & gents,

Alen here - the dude who co-founded NPC.

As they say, there are two sides to every coin, and two sides to every story.

So let me clear things up a bit - with OUR side of the story.

First off...does the support suck at NPC? HECK NO!

The reason that support has been a bit "overwhelemed" with the
recent launch is because we didn't really anticipate so many people
would promote NPC and so many people would join...

...I guess having a kick-ass product that just flat out WORKS is
something that really drove people to sign up (I know...it's absolute
insanity)...

...and not to mention the live 2 to 3 hour webinars we run every two
weeks free of charge and provide LIVE one-on-one coaching
FREE of charge. We did one on how to profit from CPA offers
using Niche Marketing 2.0 free traffic methods.

Back to the matter at hand - we have four full time people on
support - two of which are making sure each and every members
accounts are working 100% and the other two are answering
support tickets as fast as humanly possible.

We have close to 1,000 training videos, 15 free webinars loaded,
about 50 courses, 5 software tools, etc...and well, when you offer
that much value - you're bound to get a few support tickets ey?

So that's why it may seem that the support "sucks" when it doesn't
- and I wouldn't put the credibility of my name on something that
sucks.

Now, it is true...Adam & I really haven't been in the forum for the
past two weeks, because we were pretty overwhelmed with the
tidal wave of people that were signing up and we had to run the
ship behind the scenes - in fact we're still getting people who're
trying to sneak in (you sneaky lil...).

Anyhow, we're back in the forums now on a daily basis kicking-ass
and taking names - check for yourself champ :-).

Cheers to all, and have a great day.

- Alen

p.s. I'll go toe-to-toe with anyone, any time, anywhere value wise
NPC vs. anything - bring it and let's stack up the comparison, shall
we?

colinredk

I have been a member at NPC now for 6 months, and I can honestly say that it is one of the best experiences I've ever had, with any company online.

They provide better support than any other Internet marketing training company out there, and here's why.

#1 - they have a helpdesk. True - sometimes it takes 1-2 days to get a support ticket answered, but I don't get why anyone would it expect it to be faster?

#2 - They have a forum, where 12 - yes TWELVE - people called "Niche Profit Leaders" are there posting all the time helping members. We're talking ongoing support here. This feature alone to me is worth the cost of the membership.

#3 - They have webinars twice per week, where Adam and Alen get on a call for 2-3 hours FREE OF CHARGE to all members, and do hot seats and answer FAQ's live.

It's really an amazing thing.

When I see someone posting negative things about support, I kind of chuckle, because I know that person has probably spent little if any time in the website. And I feel bad for Adam and Alen, who spend so much time and energy helping members and improving the site.

I hope they are reading this now, because perhaps they need to step back and stop trying so hard. Seriously - you guys put in so much effort and look at what people say? It's sad.

Let me tell you -- I've been in the Internet marketing game for years now -- since 99 actually...and I have never seen 2 guys with so much heart, who also happen to be so damned smart.

So, when I see negative comments being posted about them or their intentions -- or comments like "the blind leading the blind" I feel that Adam and Alen are being treated unfairly.

Over the last 6 months alone, they have added - in my opinion - more value to the website than is even fathomable. And they're adding new value literally every week.

For instance --- this week ALONE...they have added a brand new site builder called Niche Profit Press Professional to the members area, and they've totally upgraded one of their core video courses (158 videos by the way).

Tell me who else out there does this sorta thing?????

Anyway -- I could say a lot more, but I'll stop for now.

Honestly... it doesn't matter to me if anyone ever joins NPC. But I do feel that it's important that people have the whole picture, and see the full perspective of what a truly wonderful service NPC actually is, at least in my opinion.

mahasaya

Im a Niche Profit Leader and also one of the NPC forum moderators. Your comment is pertinent and it also proves NPC is the REAL DEAL. No hype, no lies, exaggerations or overblown success stories.

Niche marketing is not for amateurs, which indicates that if you can get it right, you will start making money.

One of the niche markets that I stepped into is "baby colic" and I built my site by following instructions. (Baby Colic Stop - Fast Relief For Babies With Colics)

After a mere three months, my Google Webmaster tools is showing that I have 96 keywords ranking in the top 10 of Google search results. When I started out back in the beginning of March 2009 I had been trying to get this type of result for months.

Thank-you NPC and Adam and Alen!!!

This is a highly competitive market, yet my site gets ranked consistently and I can boast around 50 visits/day and rising consistently and YES, this is FREE TRAFFIC.

As to the negative comments you are referring to I fail to see your point. People say what they think on the forum, but if you are referring to negative comments that were posted while the site was being upgraded, these were no big deal. A lot of people were expecting miracles and found out that Niche Profit Classroom is a website that is run by humans who can answer to only so many support tickets every day.

Sometimes technology needs a little tweaking, as most succesful IM marketers well know.

Follow the link in my signature to the NPCreview site...

dscar

Hi Everyone,

I've been a member of NPC since Feb 09 and one of their leaders since the middle of March. I’ve also cashed a couple of paycheck from ClickBank through my NPC efforts.

I've gotten to know Adam and Alen personally and I know in their hearts their objective of building the best online program is always at the top of their list.

They've worked tirelessly building NPC as a premier internet business building platform that is second to none. For $2.33/a day members have access to a business building system that rivals any big company. The only thing their not doing is building the business for the member personally.

For all you naysayer’s out there especially the ones who try it for 7 days or a couple of weeks, show me anything that doesn't have its ups and downs. Show me a single product or service that’s perfect. Right, you can't, so I ask you, not to be so quick to judge.

Our instant gratification society with its little to no work to riches attitude has left most internet users confused. They think all they need do is pay a few bucks each month and the flood gates of the money river will come flowing.

It’s hard work and it takes time. Something very few are willing to give but expect riches in return. There are lots of pieces to the puzzle and it does take time to learn them. The majority of success stories today are built on failures from the past, something most of us call experience.

I’ve attended and been a part of many internet programs, ones I’ve paid thousands of dollars for and none and I mean none have come close to providing the material, training, support, and community that NPC has done.

I challenge anyone to fail following the system from start to finish over a 6 month period. And I don’t mean giving it a try, because there is no such thing as trying to do something. You either do it or you don’t. I mean really going out their and building a business that works using their system and their tools.

I know it works, I’m proof it does, but I also know it takes a lot of hard work, something I’m willing to give, are you?

To Your Success.

sherhall

I am a NPC leader and it has been the best time and money I've ever spent when it comes to making money online.

Everything I had tried in the past seemed to teach me a few things but there were always big gaps that I didn't know how to fill to actually start making money. This is the first program I've joined in which I was able to actually get a site up, generate traffic and make sales.

Adam and Alen are genuinely nice guys who really want to help people succeed. They are open to suggestions and regularly ask what we need them to add to the program to help us and then they do it!

In my opinion you can't go wrong with NPC. It's the best internet marketing course around.

KimmyK

Hi everyone,

I was told about this thread and I just had to reply.

But first, I think I should give you some background on where I have come from, so you can understand better. I have spent the last 3 plus years working online. I have gone from one opportunity to another, consistently, and I won't mention the long list. Why? In my ventures, never, ever did the organization offer what they stated or implied from the beginning, or produce the results they claimed. As a matter of fact, I even had to go against my personal integrity to model their "system" of success. Secondly I believe in myself and my dreams of staying at home and working online and being successfull doing it like MANY others have, and I refuse to give up on myself and my beliefs.

So why am I posting here about npc? I have been with NPC for over 6 months. I have learned everything they have claimed to teach me, I feel the bi weekly live trainings are very crucial to my personal success, the people in the forum genuinely care about the members and me as an individual, the videos are well thought out and very straightforward for even the basic beginner in any online business, AND I have SEEN RESULTS. For every one of my sites I have built I am on page one of google. That speaks volumes. I learned it here. I am just as excited today, as the first day I was introduced to NPC, and the information they provide improves all the time. As with any self employed business, I am the boss, and it is my responsibility to run it, and continue to place the responsibility on myself for it's success.

Sure I get impatient like the rest of us, all needing to produce an income for whatever reason, but I'd rather have 4 days of waiting for support than investing months of time, energy and money into something that never produced.

I just wanted to really say that yes, NPC is a great system, if you follow it and don't give up, you will see results, and yes I have made money using it, and will continue to do so.

Oh....and I cannot forget here....Adam and Alen DO really care about their classroom as well as their reputation, or else they simply would not have spent the time posting here or any other forum, for that matter, in my opinion.

I will mention this last because I think I have an important point. I am a leader in the forum, and did not feel right not to say that I wasn't. It is not because I am a leader here that I am posting! I am just a real person like anyone else desiring to build a real online business with success and earn an income from home. I'd hate for anyone to miss the chance, based on people's opinions who may have not given it much of a chance.

Sincerely,
Kim

Sylvia Jaumann

I just have to add my 2 cents about NPC. I am a former Leader from NPC but left at the beginning of July. There are definitely positives and negatives to this membership site as I see them, so here they are:

POSITIVES:

• You can definitely make money using this model. I personally am making over $1000 a month on one niche site that I launched while at NPC and it continues to bring in money month after month on autopilot.
• The step by step videos are a great resource and the webinars are extremely informative.

NEGATIVES:

• The support is terrible. This is not something new as its been this way since I started back in February (and I'm sure even earlier.)
• The monthly niche packs are useless. If they are to be used as intended (as a learning tool) then there's no reason to launch new ones every month as this just dilutes good niches and turns them into crap.
• There were always bugs in the system and problems with tools and software which was unfair to people who pay a monthly fee to be part of the site.

So why did I leave NPC? I was very unhappy with the decision they made to not automatically "grandfather" all members into the the latest upgrade. They clearly stated that all members would not have to pay more for the newest perks (after all members had suffered with broken links, software, etc for months on end.)

They were even recorded on a webinar stating this and they still denied it and refused to honor their word. To me, even though their information is good, I lost faith in their credibility and felt I couldn't be coached by people I no longer believed in.

I know some NPC people here will be pissed at me saying this, but I think my opinion deserves to be heard as well.

Sylvia

goldwarrior

I am also a member (since Feb 2009), but will also be moving on pretty soon.

Shanedavind and Sylvia you are both spot on. That is exactly my experience.

Adam amd Alen participating in the forum? I laugh at this. Yesterday was the first day I saw posts from Alen (or Adam) for a very long time.

Trevor Somerville

Well id like to chime in here and give my opinion aswell. First off this course is good and fairly complete I was impressed at the start and although there methods are pretty basic I figured there spin on things might be just what my business needed.

After I finished going through the videos I went over to the " Success Forum " thinking there would be alot of great stories but not to be a bad guy here but I never found a single success story that resulted in more then one sale a month. I gotta say this kind of got me down that thousands of people couldn't make this work as it was supposed to but I pressed on applying the lessons.

In the end I had a few products getting some traffic but not much to say as far as sales go. Im not new to marketing I work fulltime and do quite well so I will be sticking to my own methods but I will keep some things I learned from NPC.

And yes the support was what pushed me over the edge it was non existent the whole time I was a member and I see Alen saying there overflowed and I can understand that but when your bringing in what 250-500k a month im sure you can afford to hire more then 4 support workers? am I right?

Anyways I would of liked to see the owners in the forum helping people out instead of the leaders who have no success themselves. Wealthy affiliate is very good about this those guys are great I wish the NPC guys would follow in there foot steps.

Im not trying to ruin NPC but this is my experience and as everyone has said the product is good but more interaction is needed or it's not worth the money. I see that all the leaders are chiming in here with 1 post so obviously some back up was called in but it's just my opinion boys no need to " step toe to toe with anyone "


- Trevor

Diogo Slov

Well, this isn't the first time I see NPC Leaders being accused of having no opinion of their own (or not being allowed to voice their opinion) because of their relationship to NPC.

This isn't the main point of the conversation, and I don't want to change the thread into that. Here's my review (and yes, I am one of the leaders).

THE CLASSROOM

As others have said, NPC offers a lot of detail and step-by-step information. The Classroom videos consist of splitting a niche site creation in 12 steps.

THE MEDIA CENTER

The resources available at the Media Center are also very good and offer info such as how to build pages at Squidoo and Hubpages, Chunk Copywriting Course by John Hostler, and so on.

MAIN POINTS OF THE SYSTEM

The system taught at NPC, from my point of view, has three important aspects:
- the MoneyWords concept, where you grab free traffic from Google;
- the emphasis placed on getting people to subscribe to your list from your niche site (in fact, the entire site is about proving free information and preselling to the visitors);
- the minicourse, which contains elements to sell your ebook (or whatever product you choose to promote).

So, yeah, similar concepts to other courses. Experienced marketers can look at this and say it's all out there, you can find it for free, blahblahblah.

However, NPC is a one-stop place for a newbie. Overthere s/he finds all the information he needs on concepts such as:
- how to setup his/her niche site,
- article marketing,
- list building
- soft and hard sells through email.

KICK-ASS TOOLS

Along with tools such as:
- Niche Profit Press Pro, which is the recently updated WordPress theme where you manage most of your things on the backend,
- MoneyWords Keyword Tool, which automates the keyword research process,
- Market Profiler, to help choosing markets to follow or not prior to start building a new niche site.
- A friendly forum, where people help each other to grow and profit.

ANNOYING CONS

Do I think NPC is perfect? Far from it. There are elements that I don't like as well.

I'm not much of a visual learner -- I mean, I am, though I prefer to see videos once and read instructions twice, instead of watching a video and having to pay attention to the audio because that's the main communication channel.

I'd much rather download and print a few PDF files, since I like to scratch things and feel my hand guiding a pen through paper. Adam and Alen decided they won't offer downloadable videos or PDF files because of piracy and copyright issues, which I understand, although this decision doesn't fit all learning styles.

Other things I don't like: I live in Japan, which is a different time zone from the Pacific. The webinars are hosted at 10am in the morning, twice a month on Fridays, and that's a bad time for me to spend two hours in front of the computer. Plus, they usually take some a good 1-2 weeks to upload the recordings to the server and they upload the files as a one piece only. If you are loading and watching the file, but something happens after 40 minutes, you gotta restart watching all over again. It has happened to me once or twice.

As for support, I only needed it once because of a login issue (case sensitive problem), and I had no problems at that time.

NPC: YAY OR NAY?

If you are a newbie, come on in. The tools over there will help you a lot. The training videos are very good as well.

If you have already spent money on other people's products, but haven't reached success yet, then NPC is also for you. It will train your eyes to recognize patterns on the internet on what works and what's hype.

If you already have some success online, but you think you still need training, then go for Jeff Walker's Product Launch Formula or Brian Clark's Teaching Sells. $2,000 a piece, but we are all sure these guys know what they are talking about.

And if you think you don't need any training whatsoever, then either hide your secrets to online profits or come up with your own system, setup your own $1 trial I'll be the first to say goodbye to NPC and subscribe to your content if it's really good.

Best,
Diogo

Trevor Somerville

Diogo,

There has been back to back posts of " Im one of the leaders " as soon as something negative had been said. And all of them including yourself just made there accounts or had 1 whole post.

The point is people want a real review not 10 leaders that Alen requested come here and defend his honor.


- T

edgegirl

Adam,

I gotta say that I was pretty frustrated with support and just sent you a PM regarding the last issue that needs to be resolved.

Guessing everyone was slammed with the launch--but it was a good insight from a buyer's perspective (since I am getting ready to launch a product) as to what matters to the customer.

Anyway, glad to see you here and hope to get things sorted out sooner than later.

For the Warrior talking about the reviews--I posted an NPC 2.0 review on my blog (first one in my sig) which talks about pros and cons and why they did not retain me. It is pretty long so I didn't want to post it here. (Should come up as first article for until late August 2009).

Diana

mahasaya

Trevor, thanks for your insights.

About the 250 - 500k/month. Think about it. Are you really in a position to make these types of claims? Did you see the NPC books?

Did you take into account that 65-75% of sales have been made by affiliates that receive 50% of recurring income?

(I am one of those affiliates, and I received several checks from Adam. NPC pays its affiliates like clockwork and they are scrupulously honest about it)

Did you count production costs, development costs, recurring monthly fees for a plethora of online management programs?

Did you also allow for discounts for credit card fees, employees, cancellations?

It is all too easy to say: "yeah, do the math...2000+ members multiplied by 47$/month is 94k, why don't they hire a couple of extra employees?", so in my humble opinion, in this case, no I don't think you are right.

As for WA...I completely fail to see what you mean. I was a member there for 2 years+, sent in tens of eMails asking for support and NEVER EVEN RECEIVED A REPLY. On the other hand, my credit card got billed every month. Pardon me for not seeing which footsteps NPC should follow here.

Trevor Somerville

Hmm is Alen calling in his affiliates to back him up too? No need to thank me for my insights

Listen.. im here to give a review plain and simple your wasting your breath. Im sure all those signups you got wont go and cancel there membership because I said the support is terrible ( it is ).

My guestimation of 250-500k was based on the 100g's they make per month with free traffic and the overload of new members coming in at such a rate that they cant handle the support. Id say my ballpark figure is pretty good.

And as far as wealthy affiliate goes I have never had a problem with there support matter of fact they handle the emails themselves. Id assume you learned something there or you wouldn't of stayed for 2 years?

Anyways im sorry that my post clearly offended you or you wouldn't of felt the need to come in here and attack it.

cheers,


- T

mahasaya

TrevorIs,

Your post did not offend me in the least, quite the contrary.

Even if you write that "my post clearly offended you" this does not mean that reality agrees with you. I won't be able to prevent you from supposing things such as this, but consider the possibility that your conclusion might not be what is in the real world. Let's agree that it is reality to you in your mind.

If someone would try to offend me, I wish them good luck, I've been beyond such waste of time since my 18th birthday, now almost 45 years ago.

Don't waste your time being offended by anything or anyone, it not only drains your energy by diverting it from being put to better use (such as wasting your time formulating a reply to suppositions), it ruins your day to put yourself in such a state of emotion. (Remember that emotions are messengers of the soul.)

I do not wish that for anyone and it was not my intention toward you either.

I'm happy you had a good experience with the WA guys (who are in Canada), it seems you are also from Canada. I reside in a European country and I never got a reply to any of my numerous emails. Just stating facts now, I'm willing to back this up with proof anytime.

Unfortunately, I remained with WA all that time because I believed that someday they would come around and start sending me replies. I gave them the benefit of the doubt. Unfortunately, they proved me wrong. Alas, I have to admit that the WA platform was not a good fit for me, as I failed to learn anything there. By this I'm NOT attacking WA, I'm just stating that I did not learn anything of value that helped me create a profitable website.

If merely commenting on your post and offering an alternative point of view and experience is your way of perceiving an attack on your post, then you are almost admitting to the fact you can't stand the idea that someone else has a different opinion or does not necessarily agree with the way you see or perceive things.

This points the finger to the possibility of your need to be right and someone else to be wrong. By falling in this trap we miss the whole point of healthy debate.

May favorable winds fill your sails.

fong47

I recently join NPC and so far, it's been pretty good. The training classroom is so detailed and even a complete newbie can learn. I am looking forward to build my first niche website and hopefully start making money very soon. However, I still don't understand why the ready made niche is available to us if Adam himself already have this website. Wouldn't that be too much competition?

schnisz

I think the niche packs are really more or less to practice with. I am about done with one. Thats a great tool to learn the process. Look on the NPC forums, there are a few threads about this very subject. Remember, the internet is a vast place. Wouldn't hurt to do your own keyword research as well and try to rank for some words that others aren't.

mahasaya

It is interesting to know that Adam shared his fish site with hundreds if not thousands of people and that this did not hurt the business one bit.

Trevor Somerville

Mahasaya,

Usually people post reviews in the " review section " they dont come in and try and defend everything I said. That and only that is why I said I offended you. I cant think of why else you would of posted what you did.

Secondly I dont have a clue what your talking about you sound like your trying to write a poem in your last message. Once again review section.

And as far as WA goes I dont know why your trying to make a connection between me being Canadian and them also being Canadian does that make me biased or something?.

Listen im sorry you waited for 2 yrs to get a message back from them...... but reality is there program is great and your probably the second person to ever say anything bad about them.

And please dont say any more haiku's to me I gave a review and I explained the products good but the service was not.


- Trevor

Tron2k

Ill be watching a few more video's then im outta there also,its barely enough there to charge that price per month.

JNFerree

I've recently come to know about an Affiliate Program that is promoting a WP plug-in that I figure the vast majority of WP Blog sites will have very soon. Yeah sure, I am an affiliate of these guys [note] my post and my sig are void of any affiliate links since 1) its against the rules and 2) it has nothing to do w/ the point I'm trying to contribute here:

What I find is relevant to this thread is HOW these guys do what they do.

• great sales copy
• excellent product value
• easy to follow video tutorial
• strong affiliate marketing tools

I've added their sales page to my SWIPE file coz it has ALL of the elements I think are needed in complete website product sale offering, that I think ar required before I would sign on with a Affiliate Merchant.

What I think is worth looking into further (for those trying to get your arms around this whole "how to" phase) is their affiliate marketing back end cPanel admin. stuff. Since it doesn't cost us anything to sign on as an affiliate, seeing how they package and present their product, gives you a good idea on how and what YOUR future product site should include.

Besides, it speaks to one of the critical things EVERY site owner needs (ie) building a large LIST of prospective buyers and doing it in a professional manner w/out the typical hype and salesy nonsense.

kandabrewer

As a new member at NPC, I have to say that the negatives I have read here are dead-on accurate. Obviously, Alen, you've put an *enormous* amount of work and thought into this huge project and it's a great place for a lot of things but, from my technical POV, it's still really in beta.

The support is -- despite your best intentions and the best people you may have hired -- really, really bad. Many tickets are not answered anywhere close to within the 24 hours stated. This is probably because your support is bogged down with the same questions and problems, over and over again, and the forums are a good reflection of this.

From my personal experience in the past couple of weeks, at least 20-30% of the software and templates and downloadable resources I went through were either incomplete or did not work. Also, the overview video refers to a Member's Area that does not exist and to a template that is no longer in use (discovered from going through member posts in the forums, and not from a Sticky either, where the new info should have been immediately placed, if it couldn't be attached somehow to the lesson proper).

All of these are imminently fixable little details have caused the NPC forums to become littered with confused cries for help. It's been a little disconcerting for me, because I have a technical background so I'm looking for *marketing* advice in these forums, not how to set up nameservers. This, btw, is why I came to WF, to interact with people who have more than just questions and problems. Nonetheless, I am getting a lot of great information from the classroom and media areas and am staying on a little while longer to absorb all of it.

NPC reminds me of the business that's so successful it can't keep up with its own demands. Understandably so, because the informational videos are quite well done. It seems like NPC needs to hire a bunch more technical/support people, however. and not rely on their Leaders' apparently volunteer efforts to pick up the slack. Also, unfortunately, all the remarks about setting things up on autopilot and having cheap labor 4000 miles away take care of everything only adds fuel to the imagination of what possibly could be going on at NPC for so many folks to be experiencing so many of the same problems.

Again, despite this, I am learning a lot from NPC and recommend it to all newbies in the niche market. How long you'll need to stay there, however, and how frustrated you'll become will depend on your technical skills, I think.

Steve Iser

Niche Profit Classroom is the best authority program on the market, bar-none.

If you're on the fence, ignore the naysayers. Seriously. There will always be indifferent people.

I never told Adam this, but you got to give Adam major props on his content delivery - it's one of the biggest failing points that every Guru in this came has problems with. The way you deliver and approach to teaching topics is what makes you a GOOD teacher in this game.

Some really ridiculous remarks being made here...

Quite a few about support. For a freaking $1 trial. Are you serious? Anyway...

RE: Support - dude, they have a lot of members and they JUST launched. Cut them some slack for the fact it's only been days and things ease out - they have a support staff that aims to take care of issues.


Long story short without ranting, BUY IT.

Let me repeat that again... BUY IT.

It's one of those few programs that simply demonstrates WHAT WORKS.

No bull**** gurus prancing around and not being completely open about their successes.

These guys are do'ers - and are some of the coolest people I've met in the biz.

Alexchan338

I just joined NPC 10 hrs ago, watched a few videos, then its down. its been down for 8 hours ( i am sure it will be much longer). I have joined so many programs, and never have i came across a professionally made management system, this bad. The worst program I encountered was only a minor glitch with either vid bugs or a little hang time with support desk. Adam, you said you learned from Frank Kern, but I dont believe Mr. Kern ever treats his customers in such a fashion. In your introductory videos, you stress on HIGH QUALITY content and management! Well, live up to your words!

I only want to join in the debate because this is just ridiculus. I have never ever seen Mike Filsaime's product undergo such problem, nor aniks, amish's, Shawn Casey's, Tellsman. FOR GOD SAKEs... take better care of your assets....(your npc students). I regret for signing up your program, not knowing that I must go through this much problem, only to learn a few simple basics about IM. I wonder how much the retention rate is for NPC.

It doesnt matter how great the info is in NPC, if the services is poor.

Customer (me) would not live in a 5 star hotel if beds were not made, bathroom not cleaned, lots of garbage, etc...You were put on hold when you called for customer service When they finally answered, it took them hours to help!
..plain and simple....Would you not be mad Adam? The quality of customer service was that poor?

Regards,
Alex

mahasaya

Alex,

NPC just went through a major upgrade of their SERVERS and I'm pretty certain you experienced nothing less than connection issues due to propagation not being completed.

Have you been able to login normally lately? Why did you not open a support ticket regarding this issue ? I suppose you are giving us a weird compliment here. If you're THAT frustrated because you can't get in, you must be very impatient indeed to start learning. Must be that the information we share is extremely good and you're angry at not being able to start immediately.

As I'm sure you are well aware, updating links worldwide can take up to 48 hours and even longer, depending on where you are located.

I also must point out that when you write:

that unfortunately, I can't say the same. I don't think that there is ANY of the great names out there that has never had to cope with broken links, propagation issues or servers that needed to be replaced while in a product launch.

I can't count the emails in my box that start with "sorry, the previous mail contained a broken link, so we're sending it again" even though I suspect this is sometimes yet another clever marketing ploy.

A word of caution though, I don't know if you've seen or read the warning concerning product owner bashing before you post an answer to a thread. You risk being booted out.

kandabrewer,

As NPC forum moderator, I can't count the questions from people who are new to IM who want their website up and running perfectly two hours after joining (my impression), without going through the trouble of learning the basics. Learning takes time.

This creates a lot of identical questions that have been answered again and again.

Some people start spitting out rants because their site doesn't appear and when we look at the issue, it seems they haven't updated their nameservers or something equally basic. It's obvious here that we can't possibly live up to some expectations. The videos teaching everything from setting up hosting accounts and learning all about FTP are there.

When we look at these types of support requests we notice that many are struggling with the learning blues, or what I would identify as "resistance to change" issues. That is a tough one to provide support for. I was a newbie myself once and I never encountered anyone tackling this issue. I guess one sets foot on a very slippery slope subject here.

As one of the leaders I can testify to the fact that I am a volunteer and that I devote time and resources to helping as many as possible. A a whole, the NPC leaders have a crucial role to play. We help Adam and Alen with a lot of things like reporting broken links, escalating critical issues, improving the forum and helping all members with a wide variety of problems.

I'm sure you are aware that any school or tutoring organization will have to deal with human issues and that showing anyone how to duplicate a complex business model is a tall order by any standard. It is a well known fact in the IM community that the vast majority of aspiring Internet Marketers have issues with TAKING ACTION. As far as I can tell, NPC's record in this matter is more successful than any other that I have seen so far.

Alexchan338

my apology to WF for violating the rules,

Mahasaya, (yes Mahasaya, you are absolutely right) I am sorry for stating unproven facts.

you may have misunderstood what I meant, or I may have problem explaining my concerns, but anyhow, its not a big problem. I am not frustrated, although my writing may seem so. I was only frustrated becasue of the server down. Nothing serious. I do like the course itself. But really, if Adam do mean everything he said in his videos, then I would really hope he will live up to his expectations as well as ours. I am sure that he will.

Yes you are absolutely right! I did not want to waste another second. But now, i can only wait. Umm...dont know if you would. But just on a personal side note, will you personally help me if I came across some problem with NPC?

mahasaya

Alex,

Niche Profit Leaders will try to help as much as they can. Please remember that they are all volunteers. They help on their own time and dime, aside from following the courses and developing their own online business.

As such, it would be unfair to promise anyone that they will receive personal help, although I know of several leaders that they sometimes do, but that is their personal choice and again, this is not 1 on 1 personal coaching.

NPC is a very complete course. Everything a beginner and even a more advanced Internet Marketer needs is explained in tutorial videos in great detail, it is only a matter of following the courses.

On the other hand, if there are challenges, the forum is a great tool to get help in overcoming these. Personally, I also use the forum to find solutions and tips to advance my business. I also help and escalate issues when I feel this is needed.

chrisgo

I had the same issues with the site, they also charged my card on the day i signed up for the trial period.

I had no access to the site for the entire trial period and no reply from their support staff after four seperate emails. I cancelled and even after cancelling they again charged my card and took another payment which i got refunded eventually.

Oh and to finally get onto them i had to use the support staff at Affilorama where i am a member and ask them to contact the support team at NPC - who eventuially got back to me with a very generic oh sorry about that type response. I had similar issues with Affiliate Classroom.

To be fair though it was just after their launch and so these issues may no longer exist. Sorry cannot coment on the inside as i never got there.

Jeremy123

I eventually got my refund and signed up for the trial.
The training looks good inside, I canceled before the trial ended
because I would rather wait until they roll everything out

There will always be bugs with membership site launches.

thinredline

I joined NPC for one month and cancelled my membership. Why? As others pointed out: there is no real succcessful story. All the newbies will face the same question: show me the money! and quick! The pressure is enormous. True, NPC does have very good training and l learned a lot from the tutorials. I am not saying their business model is not doable, but it is just not right approach for me. For a beginner, NPC model probably requires too much initial investment and work. $67 membership fee, plus domain and hosting fee, plus autoresponder service fee, plus clickbank setup fee, plus outsoucing, plus addtional tools... all these expenses add together is not a small amount for a starter, especially one cannot see any real income in six months period. What I can say is: this is not the right approach for me because I cannot justify the $67 membership fee based on the reality only little chance to see real money in the next a few months.

mg1000

I signed up but canceled out of it 2 months later.

I thought it was good and they certainly put a lot of effort into it, but they jacked up their price and now its overpriced imo.

They have every right to make as much money as they can, but I feel after the $49/month price point its not worth it because you really need to crank out sites that aren't easy to make and hope they sell in order to make that back every month, and how many will?
They say the sites make $500 to $1,500/month but I don't think that's realistic. And they have lots of training content, but the videos are looong and laborious to watch.

One thing that bothers me is that Alan and Adam talk about their success but never show screen shots of their sales.
Adam did a video where he goes into his ClickBank account and shows how to set it up, but you look into his account and the first day was like $18 or something, and the rest of the 2 weeks were $0.00. I was like dude pa-leeze!
Its strange to me that 2 guys who are so into video and visuals dont show their stats, since they know thats the first thing everyone wants to see.

Im not saying theyre not successful, im saying that I want to see more proof to keep me motivated.
Sorry but when their forum is scarce on success stories and there are many questions asking for them then you should show more stats and/or charge a lower price.
my 2 cents

bravo75

Excellent suff taught at NPA. Joined the membership and soaked evything up. Keywordmatrix is a great piece of software. A little bit dissapointed with the websites templates. They might be o.k for things like basket weaving or bead making but no way would I use one of them to tackle a somewhat more competitive market. The principles and methods they teach at NPC are really good and gave me a lot of new ideas. But I personally don't think that it is neccesary to stay around longer than a month. The two niche packs that they provide is not worth $67 a month imo. Another thing that bothered me was the success forum. It is just members with their progress updates. I read a couple of posts from people asking if anybody is actually making any money and it seems like nobody actually was. But as far as niche marketing, NPC is probably as good as they come

bravo75

I am starting to doubt the effectiveness of their website structure. The index page is basically the squeeze page. The only way you can access the rest of the website is through scrolling to the bottom of the page where you will find sitemap|privacy policy| etc. only there will you be able to access the rest of the website.

Black Hat Cat

Just curious, but did you join to learn from those who know what they're doing, or did you join to hear them tell you what you wanted to hear?

bravo75

I was a member for a month. Really good stuff there. Step by step traffic blueprint is excellent. It is mainly niche stuff but I have adapted the concept and am implementing it in a more competetive niche. The keyword tool is killer, but can't really see any reason to hang around after a month

tonyuk55

My Questions is to everyone is anybody making any real money with this product??

bravo75

I don't think anyone is making any real money with this

mahasaya

Tonyuk55,

and

bravo75

Well, I have another question for you guys:

If you go to school, or university and get a diploma, is this diploma going to make you money?

Better yet, if you get your official license to work as a plumber or a carpenter, is this license going to make you money?

Most obviously not. It will train you to put you in a position where you can create the opportunities to make money. But the product itself, the training and the school itself will not make you any fast cash.

For NPC, it is much the same. It is not because NPC teaches you how it is done and gives you a virtual "Internet Marketer" degree that this piece of paper is going to make you money.

You will have to apply your new know-how with diligence to create opportunities for yourself, ultimately, thanks to your training, you will be able to make yourself an income.

Now, are people at NPC making money yet thanks to this training they receive?

Allow me to say a loud and resounding "YES". I am one of them and I can provide proof of this if you want me to.

cma01

I have to comment on this. I joined NPC and honestly when I signed up I didn't even realize that they had niche packs. I joined solely to see what their 21 day marketing plan was.

I think their training is awesome. I really wish I had found something like this when I was learning to build web sites. It's really the only thing I've seen that will walk someone who knows absolutely nothing about setting up a web site and internet marketing to creating a site that will work.

As for the support and "bugs," I don't visit the forums very often but when I do a lot of what I see is people having issues with things are just Web 101. Not that the videos don't cover it . . . because they do. It may have been something as simple as a file getting uploaded to the wrong folder and people not understanding that it really does make a difference. Or not knowing how to add a link to the page.

I remember one post from this one lady absolutely FLIPPING out about how the "program was broken" and claiming that she had all this experience with creating web sites . . . I'm sorry, but there is just NO WAY that was true. The stuff she was having problems with was just so basic.

The thing is NPC has a lot of people who have either never built a web site before or if they have, it was a simple HTML site. So they are learning how to develop a site on Wordpress, and yes, there is going to be a learning curve no matter how extensive the training is.

Actually, I see a lot of the same types of questions in the web design and programming forums on this site.

I develop web sites for a living and, believe it or not, there actually is a skill set involved. Don't expect to watch a video for an hour and know everything.

If someone comes to your site, you either want them to buy or optin. That is the whole point. Start looking at the sites in the signatures of practically every person on this forum and tell me what you see.

As for search engine ranking, every single page on your entire site is only two clicks away from the index page via the sitemap. And if you watched the videos, you know the other method you are supposed use to reference the site.

I joined right before they release the NPP theme for Wordpress and I had already started creating my own theme when it came out and stuck with it. But I did notice that they paid attention to the issues that their novice web builders were having and made the theme and plugin package even more idiot proof.

As for the quality of the niche packs, the first one I used did have a lot of spelling errors; however, the book itself was awesome. It was something that I would have bought myself (sans typos of course) and considered it a good reference. Not only was the content good, but it was nicely formatted with a Table of Contents, headings, etc. And it wasn't triple spaced with a blank page after each chapter. Trust me, I've looked at a lot PLR and bought info products (several from this site) and see a lot of tricks people use to bump page count.

If you don't think that two niche packages with solid ebooks, articles for each, keyword research and a market summary is worth $67 a month, then please let me know where you are finding a better value . . . seriously. That doesn't even take into consideration all the training and webinars each month.

Personally, I think a lot of people in the program do it half heartedly. They slap up the site, don't rewrite the articles, don't rebrand the ebook, don't redo the graphics and just do a couple of steps of the marketing plan. I've looked at competing sites doing the niche packs, and 80% of them look EXACTLY the same.

Another 10% are flat out ugly. Just as an aside, if you're color blind, don't have a clue about color theory, or don't understand that if you use an image or graphic element in your theme that really the rest of your site should coordinate . . . PLEASE either pay someone to customize your theme or ask your daughter or wife if it looks right. Just because it's on the internet, it does not mean it has to be hideous.

That leaves about 10 percent that actually take the time to customize the ebook, article, and make the site look unique and attractive.

This isn't a "Make Thousands of Dollars with Google Overnight" program. It is a systematic program that teaches you how to develop and promote a successful niche site. It's going to take a lot of work, but it will be work in the right direction . . . not time wasted. If you don't want to put in the work, then no, this isn't the program for you.

longhotsummer

Despite some of the above, I’m still considering signing up to NPC. However, my concerns are payment and cancellation. I’m in UK and I don’t give out my card details to companies on another continent, so I’ll sign up only if they accept PayPal recurring payments (many sites do).

Also, I have searched their site and found nothing about how to cancel. I’d be grateful if someone (perhaps one of the ‘Leaders’ who have posted above) will kindly paste a link into a reply here, leading to the area of the NPC site that states how this is done. I can’t find it. I want to see for myself that they are upfront and frank about cancellation. (I’ve read somewhere in the lengthy posts above that this is done only by Support Ticket. If so, where on the NPC site does it state this?).

Finally, any feedback from UK-based subscribers to NPC (current or past) would be much appreciated.

Thanks.

schnisz

I cancelled via support ticket. Asked them when my time was up, they responded promptly with the date. I have no reason to believe they will charge me another month.

bravo75

There is nothing in NPC that has not already been mentioned here on the WF. Not saying it's a bad system or anything, as a matter of fact it is very good. I was a member for 1 month and I don't regret paying the $67 at all. All I am saying is that there are NO info products out there that you can't get for free on the internet. Also, I would like to see anyone without a product actually making any money with NPC

mahasaya

This is the link I copied from my browser for the cancellation info:

https://www.nicheprofitclassroom.com...ion&index=9#Q5

You will probably be able to access it without logging in.

So here is the image of the text on site:

http://npcreview.com/img/npc-cancel.jpg

I know from experience that the NPC owners are honorable business people and will refund you any funds debited from a credit card after cancel date. I have personally received refunds from them after a transaction error and I live in Switzerland.


It is true. As always, it is a question of priorities and time. If you have the luxury of time to go hunting for all the information you need, you will eventually find all the answers. If you want a convenient place to learn, NPC is as good as it gets.

I know for a fact that professional SEO experts, computer science graduates and recognized IM experts have signed up for the courses at NPC, so there must be something there these people don't find elsewhere.

As for anyone making money without a product, consult Bernie Madoff. Either you have a product or a service that creates perceived value for the buyer or you are a con artist.

Personally, I have made some money promoting NPC itself (a product) so I can state that I am making money with NPC.

I also have written before that no skill will guarantee you make money from it unless you put it to use. You can graduate from the NPC courses and fail to make any money with your skills.

Theo

longhotsummer

^^^ Many thanks for above 3 posts.

As I suspected, the details of how to cancel are hidden behind a login. It's underhanded and not transparent.

mahasaya

Sorry for putting you on the wrong footing here.

You can probably access this without having to log in.

Try clicking on the link to check for yourself!

I am, alas, guilty of supposing you would not follow through, which is why I pasted the image.

My bad.

schnisz

I think its a great product if you are ready to try and release your own product. I did learn enough, but made nothing so couldnt justify the cost. They sent me a please come back for a buck offer and mentioned something about a fast site builder or something. that was a drawback for me is it took a long time to set up the site rignt. does anybody know what the new builder is about? thanks

brian

actionplanbiz

is it a pain to cancle the $1 trial?

mahasaya

brian,

The feed-back from members suggested that the learning curve needed to set up a blog was a hard climb for any newbie and that there was a real need to set up a tool that simplifies the whole process.

The new site builder will be available soon and basically it makes it possible to set up a website in less than a minute with the push of a button.

actionplanbiz

It is always a pain when you break up any relationship...

But no, NPC will not fuss or make it impossible to cancel the subscription. They even will refund you your monthly fee if your ticket shows that you canceled on time but the credit card transaction has taken place anyway.

This organization is run by serious people who know that reputation is important enough to want it upheld as high as possible, as that is in their own best economic interest.

If you want to try it out with a $1 offer, you can safely go ahead, it is not a trick to lock you in.

schnisz

thanks for that info. Do you know when that site builder will be released? I would like to give it another go but want the full 7 days WITH the site builder at my disposal. thanks

brian