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06-19-2009, 03:22 AM
| #1 |
| Advanced Warrior War Room Member  Join Date: Apr 2007 Location: United Kingdom.
Posts: 606
Thanks: 317
Thanked 83 Times in 61 Posts
|  Support software options ? (perldesk / eticket)
Hi All Opinions needed : Im getting ready to renew my perldesk license in preparation for setitng up my support center, but someone has told me of an open source system called eticket... im looking for opinions from people who have used eticket . is it a good as perldesk ? also is there any better alternatives to perldesk these days if it isnt eticket ? Best Regards |
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06-22-2009, 02:43 AM
| #2 |
| Advanced Warrior War Room Member Join Date: Apr 2007 Location: United Kingdom.
Posts: 606
Thanks: 317
Thanked 83 Times in 61 Posts
| Re: Support software options ? (perldesk / eticket)
bump for this post
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06-22-2009, 09:38 AM
| #3 |
| HyperActive Warrior War Room Member  Join Date: Sep 2006 Location: , , India.
Posts: 250
Thanks: 3
Thanked 16 Times in 13 Posts
| Re: Support software options ? (perldesk / eticket)
Not sure about eticket, but TicketDesk Pro is good if you are looking for software that runs on your server and Zendesk is good if you are looking for a hosted solution.
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06-22-2009, 10:43 AM
| #4 |
| Advanced Warrior War Room Member Join Date: Apr 2007 Location: United Kingdom.
Posts: 606
Thanks: 317
Thanked 83 Times in 61 Posts
| Re: Support software options ? (perldesk / eticket)
thanks for that. I already have perldesk running it just needs updating and restoring with license etc
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| Tags |
| eticket, options, perldesk, software, support |
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