Support software options ? (perldesk / eticket)

marklyford · 06-19-2009, 02:22 AM

Hi All

Opinions needed : Im getting ready to renew my perldesk license in preparation for setitng up my support center, but someone has told me of an open source system called eticket...

im looking for opinions from people who have used eticket . is it a good as perldesk ?

also is there any better alternatives to perldesk these days if it isnt eticket ?

Best Regards

marklyford · 06-22-2009, 01:43 AM

bump for this post

Blitzian · 06-22-2009, 08:38 AM

Not sure about eticket, but TicketDesk Pro is good if you are looking for software that runs on your server and Zendesk is good if you are looking for a hosted solution.

marklyford · 06-22-2009, 09:43 AM

thanks for that. I already have perldesk running it just needs updating and restoring with license etc

06-19-2009, 02:22 AM	#1
marklyford HyperActive Warrior War Room Member Join Date: Apr 2007 Location: United Kingdom. Posts: 299 Thanks: 102 Thanked 23 Times in 20 Posts Social Networking Contact Info	Support software options ? (perldesk / eticket) Hi All Opinions needed : Im getting ready to renew my perldesk license in preparation for setitng up my support center, but someone has told me of an open source system called eticket... im looking for opinions from people who have used eticket . is it a good as perldesk ? also is there any better alternatives to perldesk these days if it isnt eticket ? Best Regards
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06-22-2009, 01:43 AM	#2
marklyford HyperActive Warrior War Room Member Join Date: Apr 2007 Location: United Kingdom. Posts: 299 Thanks: 102 Thanked 23 Times in 20 Posts Social Networking Contact Info	Re: Support software options ? (perldesk / eticket) bump for this post
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06-22-2009, 08:38 AM	#3
Blitzian HyperActive Warrior War Room Member Join Date: Sep 2006 Location: , , India. Posts: 191 Thanks: 2 Thanked 3 Times in 3 Posts	Re: Support software options ? (perldesk / eticket) Not sure about eticket, but TicketDesk Pro is good if you are looking for software that runs on your server and Zendesk is good if you are looking for a hosted solution.
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06-22-2009, 09:43 AM	#4
marklyford HyperActive Warrior War Room Member Join Date: Apr 2007 Location: United Kingdom. Posts: 299 Thanks: 102 Thanked 23 Times in 20 Posts Social Networking Contact Info	Re: Support software options ? (perldesk / eticket) thanks for that. I already have perldesk running it just needs updating and restoring with license etc
	I've just got out of jail. I'm $400,000 in debt . Watch me daily as I turn my life around and try to make $1 million dollars in record time.. Join me On the Journey Here. Follow me on Twitter. Check out MillionaireChallenge.tv & MarkLyford.com