LaunchTree BLOWS

alleycatnews · 06-25-2009, 07:42 AM

I ordered it back on May 18th. Was double billed. One of my purchases was refunded. So that is good news.

Bad news is.....

I have NEVER RECEIVED the Launch tree material. I have sent NUMBEROUS emails to the support@launchtree.com support and filled out that information when it was still handled by launchtree.
Now if you click on support on the launchtree site it is done by affiliateclassroom.

I have now been billed for a new month of $40 and AGAIN NO PRODUCT.

I have called the # that is listed on the credit card bill 240-252-4228 and the voice mail tree doesn't even work. Press "0" for next available person and they come back with that option isn't available. Same thing for billing. Finally get one through and get voicemail box that says mailbox full. Well its been full for a MONTH now.

I am sick of this guru types and there HORRIBLE customer service. Some of them have some decent products and I do make full time income online so I ain't a newbie but this is retarded.

To recap....

1. I got double billed (which was taken care of)
2. I NEVER got the product
3. I have sent NUMBEROUS emails and support tickets no reply
4. I have tried to call NUMBEROUS times NEVER got a live person only mailbox full.
5. It has been OVER a month now and been rebilled. (No way to cancel if can't get ahold of anyone)
6. I will be contacting my Credit card to get the transactions reversed if I don't hear back from the support today.

Enough is Enough!

Rant is over continue with your business.
Thank you.

MikeAmbrosio · 06-25-2009, 07:40 PM

Hi AlleyCat,

I will contact Anik for you. He'll get you taken care of.

I realize it's way late, but seeing as you paid, you should either get access or refunded.

Mike

big steve · 06-25-2009, 09:05 PM

Wow alleycat sorry for your experience, I'm actually glad I did'nt pruchase the product now.

David.M · 06-25-2009, 10:37 PM

Quote:

Originally Posted by big steve

Wow alleycat sorry for your experience, I'm actually glad I did'nt pruchase the product now.

You can't judge it on one mishap, you do understand there are hundreds of people that ordered, and that things go wrong.. I'm sure it'll be taken care of. No one's perfect.

MAV923 · 06-26-2009, 10:21 AM

Affiliateclassroom is Anik's company.

I bought Launchtree also, I also got double billed but got it fixed ok.
I think sometimes the response is too much for these guys and they are not prepared.

Anyway for the money I think its good stuff.

thehater · 06-27-2009, 11:49 AM

Hello,

I order Launchtree and got access the same day. I know some people miss up but checkout your email since sometimes it is inside spam folder. I have been on everything they have done. I am not sure what is going on but you should have gotten a email with sign in information after paying. Now the rebill is for a membership site so that a different time table.

Best of Luck,

TheHater

06-25-2009, 07:42 AM	#1
alleycatnews HyperActive Warrior War Room Member Join Date: Nov 2008 Posts: 133 Thanks: 2 Thanked 29 Times in 10 Posts	LaunchTree BLOWS I ordered it back on May 18th. Was double billed. One of my purchases was refunded. So that is good news. Bad news is..... I have NEVER RECEIVED the Launch tree material. I have sent NUMBEROUS emails to the support@launchtree.com support and filled out that information when it was still handled by launchtree. Now if you click on support on the launchtree site it is done by affiliateclassroom. I have now been billed for a new month of $40 and AGAIN NO PRODUCT. I have called the # that is listed on the credit card bill 240-252-4228 and the voice mail tree doesn't even work. Press "0" for next available person and they come back with that option isn't available. Same thing for billing. Finally get one through and get voicemail box that says mailbox full. Well its been full for a MONTH now. I am sick of this guru types and there HORRIBLE customer service. Some of them have some decent products and I do make full time income online so I ain't a newbie but this is retarded. To recap.... 1. I got double billed (which was taken care of) 2. I NEVER got the product 3. I have sent NUMBEROUS emails and support tickets no reply 4. I have tried to call NUMBEROUS times NEVER got a live person only mailbox full. 5. It has been OVER a month now and been rebilled. (No way to cancel if can't get ahold of anyone) 6. I will be contacting my Credit card to get the transactions reversed if I don't hear back from the support today. Enough is Enough! Rant is over continue with your business. Thank you.

06-25-2009, 07:40 PM	#2
MikeAmbrosio Senior Warrior Member War Room Member Join Date: Jul 2002 Posts: 1,596 Blog Entries: 3 Thanks: 485 Thanked 574 Times in 359 Posts Contact Info	Re: LaunchTree BLOWS Hi AlleyCat, I will contact Anik for you. He'll get you taken care of. I realize it's way late, but seeing as you paid, you should either get access or refunded. Mike

06-25-2009, 09:05 PM	#3
big steve HyperActive Warrior War Room Member Join Date: May 2009 Location: melbourne, Australia Posts: 124 Thanks: 96 Thanked 12 Times in 11 Posts	Re: LaunchTree BLOWS Wow alleycat sorry for your experience, I'm actually glad I did'nt pruchase the product now.

06-26-2009, 10:21 AM	#5
MAV923 HyperActive Warrior War Room Member Join Date: Feb 2009 Location: San Diego, CA Posts: 144 Thanks: 37 Thanked 21 Times in 18 Posts	Re: LaunchTree BLOWS Affiliateclassroom is Anik's company. I bought Launchtree also, I also got double billed but got it fixed ok. I think sometimes the response is too much for these guys and they are not prepared. Anyway for the money I think its good stuff.

06-27-2009, 11:49 AM	#6
thehater Warrior Member Join Date: Apr 2009 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Re: LaunchTree BLOWS Hello, I order Launchtree and got access the same day. I know some people miss up but checkout your email since sometimes it is inside spam folder. I have been on everything they have done. I am not sure what is going on but you should have gotten a email with sign in information after paying. Now the rebill is for a membership site so that a different time table. Best of Luck, TheHater