I am currently using kunaki but am unhappy with their delivery times. I live in Canada and it generally takes 3 weeks to get a DVD. This is far too long considering their plant is NY. I have been shown Vervante and am very interested. Here are the two options:
-The cheapest option around. It is between $2 and $4.50 cheaper than Vervante to ship a single DVD depending where in the world you ship to.
-Not customizable at all.
-Takes a long time for packages to ship and arrive (almost double what it takes vervante)
-Doesn't ship to some asian countries or places like India.
-Poor customer service
-Customizable packaging to have your logo and a personal note for your customer. Can also insert stuff in packaging (bonuses or promotions)
- Faster Shipping Times
- Ships everywhere
- Solid customer service. Friendly and helpful
- Higher quality packaging (sturdier cases, thermal disc printing)
- More expensive than Kunaki.
The marketing side of me says to go with Vervante because there is so much opportunity through customization to build a brand, build a relationship and promote other products to a customer.
The financial side of me says that a Kunaki DVD is $5.75 total and Vervante is $9.25 total on average which is almost DOUBLE the costs of Kunaki. This is a big difference considering my DVD will be given out as a free + shipping offer... I've been told that I should always make decisions based on the financial bottom line and I'm not convinced that a cool logo and a message on the package will = more sales and profit...
What are your experiences with this? Go with the cheapest or go with the more personal option?