Can't Unsubscribe from Getresponse????

ikontent · 07-09-2009, 06:54 AM

Not sure whether this is a temporary glitch because of the migration, or something else.

I was doing my usual round of cleaning up subscriptions; there was one from a marketer who used to send decent stuff earlier, but has switched tracks recently, so decided to unsubscribe using the link in the email

Was surprised to see this going to a 404 page!

"Sorry, the url you requested does not exist on this server!"

Anyone seen a similar thing, or know more?

dsmpublishing · 07-09-2009, 08:13 AM

No i have never come across that one before - i did have problems unsubscribing from a list a while ago as it kept saying when i unsubscribed "it may take a while" and every time i got a new message i would unsubscribe and after about the fifth time i was finally removed and that was with getresponse.

I would contact getresponse as it is their responsibility to keep up to date with the spamming laws.

Hope you get it sorted out.

Kind regards

sam
X

Paul Myers · 07-09-2009, 08:20 AM

If you're getting a 404 error, something's broken, but it may not be at GR. Well, maybe not exactly. I had this problem with them a while back, and it was a browser problem.

If the email is HTML, look at the source code/raw format and see if you can get the entire link for the unsubscribe. That might do it. Doesn't fix the challenge for people in general, but they're doing an update now, and this will probably get fixed along with it.

Also, if you're using IE, try Firefox, if you have it installed. They seem to work and play better with that one than with Explorer...

Paul

Dan C. Rinnert · 07-09-2009, 08:41 AM

I have the opposite problem. I can't subscribe to any new list that's on GetResponse. I have them whitelisted, but their confirmation messages never make it to me. I do, however, occasionally receive messages from lists to which I'm already subscribed. I just can't sign up for any new ones.

07-09-2009, 06:54 AM	#1
ikontent HyperActive Warrior Join Date: Apr 2007 Location: , , . Posts: 399 Thanks: 25 Thanked 25 Times in 22 Posts	Can't Unsubscribe from Getresponse???? Not sure whether this is a temporary glitch because of the migration, or something else. I was doing my usual round of cleaning up subscriptions; there was one from a marketer who used to send decent stuff earlier, but has switched tracks recently, so decided to unsubscribe using the link in the email Was surprised to see this going to a 404 page! "Sorry, the url you requested does not exist on this server!" Anyone seen a similar thing, or know more?
	When I have something good to say, you'll see it here first. Connect on Google + : http://gplus.to/ikontent

07-09-2009, 08:13 AM	#2
dsmpublishing Banned War Room Member Join Date: Nov 2008 Location: Portugal Posts: 1,738 Blog Entries: 209 Thanks: 104 Thanked 227 Times in 160 Posts Social Networking	Re: Can't Unsubscribe from Getresponse???? No i have never come across that one before - i did have problems unsubscribing from a list a while ago as it kept saying when i unsubscribed "it may take a while" and every time i got a new message i would unsubscribe and after about the fifth time i was finally removed and that was with getresponse. I would contact getresponse as it is their responsibility to keep up to date with the spamming laws. Hope you get it sorted out. Kind regards sam X

07-09-2009, 08:20 AM	#3
Paul Myers Zen Redneck War Room Member Join Date: Jul 2002 Location: Erie, PA Posts: 13,316 Blog Entries: 4 Thanks: 1,218 Thanked 10,164 Times in 2,741 Posts Social Networking	Re: Can't Unsubscribe from Getresponse???? If you're getting a 404 error, something's broken, but it may not be at GR. Well, maybe not exactly. I had this problem with them a while back, and it was a browser problem. If the email is HTML, look at the source code/raw format and see if you can get the entire link for the unsubscribe. That might do it. Doesn't fix the challenge for people in general, but they're doing an update now, and this will probably get fixed along with it. Also, if you're using IE, try Firefox, if you have it installed. They seem to work and play better with that one than with Explorer... Paul
	Get... Paul's Handy Little Guide to the Warrior Forum Trust me. It will help. And it's free.

07-09-2009, 08:41 AM	#4
Dan C. Rinnert I have a lame list. War Room Member Join Date: Jul 2008 Location: One Second into the Future Posts: 4,297 Blog Entries: 1 Thanks: 837 Thanked 2,307 Times in 1,028 Posts Social Networking	Re: Can't Unsubscribe from Getresponse???? I have the opposite problem. I can't subscribe to any new list that's on GetResponse. I have them whitelisted, but their confirmation messages never make it to me. I do, however, occasionally receive messages from lists to which I'm already subscribed. I just can't sign up for any new ones.
	Click here for the MOST FUN PRODUCT CREATION GUIDE for Procrastinators since forever. Dan's content is irregularly read by handfuls of people. Join the elite few by reading his blog: dcrBlogs.com or following him on Twitter: dcrTweets.com but NOT by Clicking Here! ----------> [Free WSO] The Lamest WSO in the History of the Warrior Forum ☺ <----------