To Those That Use IMSC Rapid Mailer...

5 replies
I have contacted support a few times, with no reply. Some technical issues I need help with, for those that used/are using this software:

1. How do you change the unsubscribe page? It always goes to the ".com/manage-subscriptions" but it's messed up for me because it makes a new page on my existing theme, and it makes no sense.

2. I could not change the time on Wordpress even with following the rules and videos. Therefore, I cannot schedule my broadcasts properly.

I realize this isn't support forum (and definitely not one for this software) but I couldn't take it anymore, their support is atrocious, in my experience.
#imsc #mailer #rapid
  • Profile picture of the author LeverageYourTime
    Bryan,

    The once you install the plugin it automatically creates a Manage Subscriptions page so your subscribers can manage what mailing lists they can be on, depending on which lists that you've made public or private, and also update their info like changing their email address. Remember that on every email that is sent there is a Manage Subscription link at the bottom. The last thing you would want to do is lose subscribers because they can't update their info. It's there to help you to manage your subscribers so you don't have to. But if you are wanting to change it. Go to configuration then Subscribers and down in the Subscriber Behavior section you can change the url there. Keep in mind that url will be the same for activations as well. You might want to test it first.

    When you say that you can't schedule your broadcasts properly are you saying that your emails are not queuing up?
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  • Profile picture of the author pewpewpewmonkeys
    a new page on my existing theme, and it makes no sense.
    This comment makes no sense. You can't add a page to a theme.

    Do you mean that a page was added to your site's navigation bar? That can be changed in the Menu area.
    Signature
    Some cause-oriented hackers recently hacked one of my websites. So I researched what they're about and then donated a large sum of money to the entity they hate the most.

    The next time they hack one of my websites I'm going to donate DOUBLE.
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  • Profile picture of the author kcclark
    I have been having problems just setting up a mailing list with the autoresponder and the video and support staff has not given me any simple easy to understand answers for how to do this. I just need a 1,2,3, step by step method to follow can anyone help me?
    Greatly appreciated

    Kevin
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  • Profile picture of the author vikash_kumar
    This is sad to know that they are not supporting this product.... I was about to invest it....now...I think ...they have lost a customer....
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  • Profile picture of the author MoneyKattz
    I recently got it, I haven't figured it all out yet, it seems very confusing, I'm not a fan of the way you schedule messages, I wanted more options there. If I can get it to work it will be a big help to reduce autoresponder fees.
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