How long do you give customers to DOWNLOAD your products?

07-18-2009, 01:11 PM

So i have DLGuard, and was wondering how LONG you give your customers to download the product they just bought? and how many attemps also?

I was thinking of giving them either 48 hours or longer and 5 attemps...is this standard, or what do you recommend? thanks guys!!

Sheila

Scott Ames · 07-18-2009, 01:29 PM

That sounds reasonable to me. Still, you'l find the few exceptions that didn't even try to download for a week and ask you to reset the download page. I don't know why, but it happens.

CmdrStidd · 07-18-2009, 03:01 PM

Typically I use 48 hours and 3 attempts. One thing you want to do is set it so that any attempts after the 3 will send the person to your sales page. The reason being that some people might try to list your dl url on a site like twitter, squiddoo, or some other social networking site. If you have the thing set so that all failed attempts go to your sales page then you stand a really good chance of getting conversions on those that would have taken it for nothing.

For protection, I also like the white knight protector. It has some super features such as software and ebook disabling on refund and the alike.

07-18-2009, 01:11 PM	#1
simba999 Guest Posts: n/a	How long do you give customers to DOWNLOAD your products? So i have DLGuard, and was wondering how LONG you give your customers to download the product they just bought? and how many attemps also? I was thinking of giving them either 48 hours or longer and 5 attemps...is this standard, or what do you recommend? thanks guys!! Sheila
simba999 Guest Posts: n/a

07-18-2009, 01:29 PM	#2
Scott Ames Senior Warrior Member War Room Member Join Date: Jun 2006 Location: West of Rockies Posts: 5,556 Thanks: 363 Thanked 665 Times in 325 Posts	Re: How long do you give customers to DOWNLOAD your products? That sounds reasonable to me. Still, you'l find the few exceptions that didn't even try to download for a week and ask you to reset the download page. I don't know why, but it happens.
	Action is the foundational key to all success. - Pablo Picasso

07-18-2009, 03:01 PM	#3
CmdrStidd HyperActive Warrior Join Date: Feb 2009 Location: Cincinnati, OH, USA Posts: 323 Thanks: 68 Thanked 37 Times in 31 Posts	Re: How long do you give customers to DOWNLOAD your products? Typically I use 48 hours and 3 attempts. One thing you want to do is set it so that any attempts after the 3 will send the person to your sales page. The reason being that some people might try to list your dl url on a site like twitter, squiddoo, or some other social networking site. If you have the thing set so that all failed attempts go to your sales page then you stand a really good chance of getting conversions on those that would have taken it for nothing. For protection, I also like the white knight protector. It has some super features such as software and ebook disabling on refund and the alike.