Kid Steals Moms Credit Card to Buy from Me

The Expert · 07-20-2009, 06:28 PM

So this past week I had a kids actually steal his parents credit card to buy a toy gun from one of my sites.

He even paid the $75 extra to have it shipped overnight!

Momz wasn't too happy when she called. Boggles the mind.

bieke81 · 07-20-2009, 06:34 PM

Now I can see that she wouldn't be happy with her son, but I see no reason why she would take that out on you (or did I understand that wrong? and was she unhappy about her son's actions when she talked to you on the phone?)

Leslie

The Expert · 07-20-2009, 06:35 PM

She didn't project any anger at me except in the initial voicemail she left me. Her original tone almost sounded like I was in the crazed habbit of shipping dangerous weapons to minors for no reason.

She didn't know her son had turned pirate at that time though.

BigVin · 07-20-2009, 06:45 PM

Ouch.

You see weird stuff online.

Ricky Parker · 07-20-2009, 06:47 PM

Quote:

Originally Posted by The Expert

So this past week I had a kids actually steal his parents credit card to buy a toy gun from one of my sites.

He even paid the $75 extra to have it shipped overnight!

Momz wasn't too happy when she called. Boggles the mind.

You should have hit him with a few OTO's.

I bet they woulda converted purty good.

Talltom1 · 07-20-2009, 06:54 PM

About a year ago, I had an online store selling hunting and camping supplies. I shipped an order for a crossbow, and supplies worth about $900 to somebody in Texas. Several weeks later I got a call from Mom about the $900 charge on her credit card, couldn't understand what it was all about.

Turns out after some investigation, that she discovered a closet full of brand new hunting supplies in her 14 year old son's closet. I took the stuff back but deducted a 15% handling charge. By that time she had cooled off a lot towards me, realizing that it wasn't my fault.

But I reminded her that when we were both that age, it was but the grace of God that our parents didn't wring our necks for our stupidity. We were both laughing at our childhood recollections by the time she hung up. I probably cut 5 years off of that kid's curfew.

Talltom

Michael Silvester · 07-20-2009, 06:55 PM

Hi Mate,

I would see if this call to action converts
better than you current one.

Quote:

"And if you steal your parents credit card and purchase
by midnight tonight I will throw in a free set of throwing
knives and cutting edge flame thrower. But only if you
steal now."

Take Care,

Michael Silvester

Mitch Miller · 07-20-2009, 07:08 PM

If you have never heard this one before you haven't been online long. What I do is sympathize with the mother and then let her know we would be happy to issue the credit (in your case upon return of the goods). Then let her know that you will need to report this CRIME to the authorities in her area. Ask her for the name and age of her child and let her know to expect a call or visit from the county sheriff that will further investigate.

I will bet ten to one that this all goes away for you real quick.

misterwrecker · 07-20-2009, 07:09 PM

Did you see when that one kid (like 2 or 3 yrs. old) bought a $12,000 bulldozer or something on an online auction?

blackballarena · 07-20-2009, 08:26 PM

Hmm. If you had an info product, you could create a great headline for it.
Example: A program so good, it can get your 14 year old kid to steal your credit card, and be instantly sold on how powerful it is.

Rich Struck · 07-20-2009, 08:42 PM

Quote:

Originally Posted by Mitch Miller

Then let her know that you will need to report this CRIME to the authorities in her area. Ask her for the name and age of her child and let her know to expect a call or visit from the county sheriff that will further investigate.

Oh get real. You don't have to be an a-hole about it, jeez, kids will be stupid and this kind of thing is going to happen now and again.

And why in the world would you want the mother to walk away from this hating your company and telling everyone she knows what a jerk you are? Yeah, great plan you have there.

charlesburke · 07-20-2009, 08:47 PM

Rich, I think Mitch was speaking with tongue in cheek? Um, Mitch, weren't you?

Robyn8243 · 07-20-2009, 08:50 PM

Quote:

Originally Posted by Mitch Miller

If you have never heard this one before you haven't been online long. What I do is sympathize with the mother and then let her know we would be happy to issue the credit (in your case upon return of the goods). Then let her know that you will need to report this CRIME to the authorities in her area. Ask her for the name and age of her child and let her know to expect a call or visit from the county sheriff that will further investigate.

I will bet ten to one that this all goes away for you real quick.

Speaking as a mother, I would immediately lose all sympathy for any inconvenience
caused to you by my child, and I would immediately call my credit card company
to advise of the unauthorized charge by my child who is not legally able to enter a
contract with you. Your merchandise would be returned in the slowest manner possible, as opposed to my normal reaction of getting it back to you as quickly as I could. I would not worry in the least about possible criminal charges.
Unless your kid has a history of trouble, or used your credit card to buy supplies to build a bomb, there will not be any prosecution. I usually let things go, but threaten
my kid with criminal action and you will not like the result.

Robyn

Rich Struck · 07-20-2009, 08:50 PM

Quote:

Originally Posted by charlesburke

Rich, I think Mitch was speaking with tongue in cheek? Um, Mitch, weren't you?

Well I hope so. If that was the case then sorry but if not then I stand by it.

BeauFla · 07-20-2009, 09:05 PM

I'm with Robyn. You threaten my child and I''l have your state's Department of State after your business license. Dude that is the last thing you want to do is threaten someones kid.

Besides, it's horrible karma, even saying it.

Lisa Gergets · 07-20-2009, 09:16 PM

Quote:

But I reminded her that when we were both that age, it was but the grace of God that our parents didn't wring our necks for our stupidity. We were both laughing at our childhood recollections by the time she hung up. I probably cut 5 years off of that kid's curfew.

And this makes you so totally awesome!

Paul McQuillan · 07-20-2009, 09:40 PM

I am stuck on the $75 shipping

Reminds me of a cd I bought on ebay. It was a buy it now for $7.99 (which I did) and $12 shipping. (did not notice)

I threw up the bowels of hell on that seller lol...

and paid the damned $12 shipping

Mitch Miller · 07-21-2009, 06:51 AM

You have got to be kidding me. The kid committed a crime. Threaten your kid? How is that threatening your kid? I am simply stating that I will have the situation investigated as it rightfully should be. Stealing somebody's credit card and using it is a crime last I knew. Why should it not be treated as such?

As a business person do I not have rights to safeguard myself from these threats? I am not threatening anybody. The kid is a threat to my business. Why should I not think he won't do it again?

SaSeoPete · 07-21-2009, 06:58 AM

Quote:

Originally Posted by charlesburke

Rich, I think Mitch was speaking with tongue in cheek? Um, Mitch, weren't you?

Quote:

Originally Posted by Mitch Miller

You have got to be kidding me. The kid committed a crime. Threaten your kid? How is that threatening your kid? I am simply stating that I will have the situation investigated as it rightfully should be. Stealing somebody's credit card and using it is a crime last I knew. Why should it not be treated as such?

As a business person do I not have rights to safeguard myself from these threats? I am not threatening anybody. The kid is a threat to my business. Why should I not think he won't do it again?

I don't think that he was kidding....

ezeey · 07-21-2009, 07:10 AM

from a business perspective you could earn a lot more if you just let it go. Happy people are buying people. Also the mother will probably be telling her friends all about the event so hopefully your site will get spread around verbally. benefits benefits...

Adrian Cooper · 07-21-2009, 07:26 AM

Quote:

Originally Posted by The Expert

So this past week I had a kids actually steal his parents credit card to buy a toy gun from one of my sites.

He even paid the $75 extra to have it shipped overnight!

Momz wasn't too happy when she called. Boggles the mind.

Parental responsibility.

There is no way that should have happened however you look at it.

Not your fault. I would have probably given the parent some

friendly advice

funky_budha · 07-21-2009, 08:25 AM

Hmmm i wonder where else did the kid used her credit card?lol

gyar29 · 07-21-2009, 08:59 AM

First we have...

Quote:

Originally Posted by Mitch Miller

If you have never heard this one before you haven't been online long. What I do is sympathize with the mother and then let her know we would be happy to issue the credit (in your case upon return of the goods). Then let her know that you will need to report this CRIME to the authorities in her area. Ask her for the name and age of her child and let her know to expect a call or visit from the county sheriff that will further investigate.

I will bet ten to one that this all goes away for you real quick.

And then we get...

Quote:

Originally Posted by Mitch Miller

You have got to be kidding me. The kid committed a crime. Threaten your kid? How is that threatening your kid? I am simply stating that I will have the situation investigated as it rightfully should be. Stealing somebody's credit card and using it is a crime last I knew. Why should it not be treated as such?

As a business person do I not have rights to safeguard myself from these threats? I am not threatening anybody. The kid is a threat to my business. Why should I not think he won't do it again?

That really Boggles the mind. Not only wrote it, but attempts to defend it.

Or maybe not.

I guess someone had to be thinking along the lines of "How could I keep the cash?"

I hope you're prepared to duck if you ever have the opportunity to actually say this to someone's parent. Especially their Mom. All kinds of stuff will come flying your way for sure.

Of course, there will be a slight delay while they close their mouth. For it will surely have fallen open in amazement at the fact that someone in business actually said that to them.

Oh well, I guess you gotta give Mitch some points for determination. After all, that's his story and he is sticking to it.

Good Luck if you ever use this one,
Gene

Paul McQuillan · 07-21-2009, 09:08 AM

Quote:

Originally Posted by Mitch Miller

If you have never heard this one before you haven't been online long. What I do is sympathize with the mother and then let her know we would be happy to issue the credit (in your case upon return of the goods). Then let her know that you will need to report this CRIME to the authorities in her area. Ask her for the name and age of her child and let her know to expect a call or visit from the county sheriff that will further investigate.

I will bet ten to one that this all goes away for you real quick.

huh?

I was going to make a well thought out comment, but why.

silly

chadmunsey · 07-21-2009, 09:55 AM

I've had this happen several times, there's nothing you can do. I operate a couple adult toy stores and I think I've seen it all by now. People using their grandmothers card to make a purchase, boyfriends using a girlfriends card to make a purchase for another woman etc etc etc. It is really mind boggling to me.

I find like anything else you just be really polite and explain the situation and that there is nothing you could do on your end. Most people understand, sometimes the product comes back but most often you never hear about it again.

It is a strange age that we live in.

Robyn8243 · 07-21-2009, 10:05 AM

Quote:

Originally Posted by Mitch Miller

You have got to be kidding me. The kid committed a crime. Threaten your kid? How is that threatening your kid? I am simply stating that I will have the situation investigated as it rightfully should be. Stealing somebody's credit card and using it is a crime last I knew. Why should it not be treated as such?

As a business person do I not have rights to safeguard myself from these threats? I am not threatening anybody. The kid is a threat to my business. Why should I not think he won't do it again?

From the tone of your statements, your goal is not to prevent crime for the good of humanity, it is to prevent you from having to return the money that you received from a minor who has the legal right to change their mind and demand a refund...even if they sent you a money order or ordered using a prepaid credit card they had received as a gift. It is always a risk to sell to minors. If you were sincerely trying to prevent some kind of crime wave, you wouldn't couch it in terms that if you made the threat, the mom will go away and leave you with your money.

From a legal perspective, as a business person, you have an obligation to ascertain that you are not conducting business with a child and that you are not accepting a credit card from an unauthorized user.

It may not seem fair, but I can tell you from retail experience (some of which was in a business that catered to kids),long before the internet, when we accepted credit cards for mail order transactions, that you are required to make sure that the person who is placing an order is in fact the card holder. If not, the risk is yours. Anyone who has been in business and been burned when they thought their cc company would back them up, knows this from experience.

There is a reason that children are not allowed to enter binding contracts....they are kids. Their judgment is still being formed. Most kids have no clue about how credit cards work (lots of adults too) they think it is like magic. Anyone with any judgment is not likely to pay $75 for shipping. I am not blaming the person who started this thread, but one could argue that if you are selling a toy, and it is not Christmas eve, and someone is willing to pay $75 for overnight shipping, you should question whether this is a legitimate transaction. As someone with experience, alarm bells would go off, even if the item was not one geared towards kids. There is a reason that it is not easy to get a reasonably priced merchant account when you primarily sell online...the issue of nonauthorized transactions is huge. It is the business person's responsibility to be sure they are dealing with the right person

If you really don't get the difference between stealing somebody's credit card, and a kid using their parent's credit card without permission, you are free to react how you choose. My guess is that if we were to lock up every kid who ever took money from their parents without permission, there wouldn't be too many kids left living at home.

Teaching kids the difference between right and wrong is an ongoing process.

Robyn

jimmytron · 07-21-2009, 10:22 AM

Quote:

Originally Posted by The Expert

So this past week I had a kids actually steal his parents credit card to buy a toy gun from one of my sites.

He even paid the $75 extra to have it shipped overnight!

Momz wasn't too happy when she called. Boggles the mind.

I bet not, dang hoodlums!

Tsnyder · 07-21-2009, 10:30 AM

Quote:

Originally Posted by Mitch Miller

You have got to be kidding me. The kid committed a crime. Threaten your kid? How is that threatening your kid? I am simply stating that I will have the situation investigated as it rightfully should be. Stealing somebody's credit card and using it is a crime last I knew. Why should it not be treated as such?

As a business person do I not have rights to safeguard myself from these threats? I am not threatening anybody. The kid is a threat to my business. Why should I not think he won't do it again?

Obviously, the point you're missing is that if a crime was
committed you weren't the victim. It was not your card
that was used.

Exactly how has the kid threatened your business?

Tsnyder

ChrisBa · 07-21-2009, 11:01 AM

hahaha.. oh man parents

dsmpublishing · 07-21-2009, 11:23 AM

If she does a chargeback though if she does you will be able to take action. Because when she contacts her credit card company she will have to state that no member of her family has had access to her card.

kind regards

sam
X

The Expert · 07-21-2009, 01:48 PM

Guys, I processed the refund pretty quick. I also "discovered" that I had a $25 flat restocking fee to boot.

Everything is taken care of and she's find with the restocking fee. There are plenty of reasonable people in this world and she's one of them.

Lisa Gergets · 07-21-2009, 02:54 PM

Quote:

when we accepted credit cards for mail order transactions, that you are required to make sure that the person who is placing an order is in fact the card holder

How does one go about making sure that the person is who they say they are when it's a mail order transaction? I don't get it.

derekwong28 · 07-22-2009, 04:01 AM

Quote:

Originally Posted by TinkerAndPo

How does one go about making sure that the person is who they say they are when it's a mail order transaction? I don't get it.

In this case, the payment of a $75 express shipping fee is suspicious, especially if the shipping cost more than the item itself. In cases like this, the merchant could phone the customer. This was what we did with suspicious orders. Before you phone, you should also google the customer's phone number to see whether it matches the address or not. Of course, there is also AVS and CVS checks.

It is true that the mother could charge back easily. However, if that happens the merchant could take things up through legal channels. Afterall, there is some negligence on the mother's part for allow her son to access her credit cards.

Any mother who does a rapid chargeback in this case and let her kid off lightly sets a very bad example to her kid. She should well be prepared to see her kid in jail one day and nobody will have any symphathies.

JayXtreme · 07-22-2009, 04:13 AM

I'd send the kid a Xmas card and present for being so enterprising and dynamic minded..lol

Peace

Jay

luckystepho · 07-22-2009, 05:20 AM

I think that these things are always going to happen sometimes, and you just have to suck it up and be reasonable and professional about it, which is what you did. Most of the time the parents will be so annoyed with their kids that it won't happen again!

Mitch Miller · 07-25-2009, 05:45 AM

Look, many of you are being very naive. I ran a bricks and mortar business for quite some time. We shipped products internationally. I have heard it all and been on the losing end of many chargebacks and bull**** refunds. So yeah maybe I am a bit more salty than some of you in regards to something like this.

You also made the assumption that the mother was willing to ship anything back. The OP didn't mention anything about the merchandise being returned until his post #32.

Someone said that the merchant was not the victim. I disagree. It cost him to have somebody pack and ship the product. There are certainly other incidental expenses he incurred such as phone calls etc. He also has another refund on his account. CC processors are watching those ratios too. Not to mention the pain in the ass this all was for him. Yeah he deserves the sale.

If a parent is allowing their children access to their card then they deserve what they get. Yes I can hear you now. Well I again disagree. She did allow it because she didn't prevent it from happening. I cannot even remotely imagine my child taking my credit card and making an unauthorized purchase.

"Hello Mr. Merchant, I need to put you through this hassle because I can't control my child". I would be too embarrassed to make that call if I were in her position. I would have blistered his ass and he would have been doing chores until he paid for what he bought, and then I probably still wouldn't let him have it. I wouldn't be asking the merchant to help me control my child.

07-20-2009, 06:28 PM	#1
The Expert HyperActive Warrior Join Date: May 2009 Posts: 253 Thanks: 19 Thanked 45 Times in 26 Posts	Kid Steals Moms Credit Card to Buy from Me So this past week I had a kids actually steal his parents credit card to buy a toy gun from one of my sites. He even paid the $75 extra to have it shipped overnight! Momz wasn't too happy when she called. Boggles the mind.

07-20-2009, 06:34 PM	#2
bieke81 Active Warrior War Room Member Join Date: Aug 2007 Location: belgium Posts: 91 Thanks: 64 Thanked 8 Times in 8 Posts Social Networking	Re: Kid Steals Moms Credit Card to Buy from Me Now I can see that she wouldn't be happy with her son, but I see no reason why she would take that out on you (or did I understand that wrong? and was she unhappy about her son's actions when she talked to you on the phone?) Leslie
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07-20-2009, 06:45 PM	#4
BigVin HyperActive Warrior Join Date: Oct 2007 Location: , , USA. Posts: 160 Thanks: 4 Thanked 7 Times in 2 Posts Social Networking Contact Info	Re: Kid Steals Moms Credit Card to Buy from Me Ouch. You see weird stuff online.
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07-20-2009, 06:54 PM	#6
Talltom1 HyperActive Warrior Join Date: Sep 2008 Location: Detroit, MI Posts: 296 Thanks: 30 Thanked 34 Times in 17 Posts	Re: Kid Steals Moms Credit Card to Buy from Me About a year ago, I had an online store selling hunting and camping supplies. I shipped an order for a crossbow, and supplies worth about $900 to somebody in Texas. Several weeks later I got a call from Mom about the $900 charge on her credit card, couldn't understand what it was all about. Turns out after some investigation, that she discovered a closet full of brand new hunting supplies in her 14 year old son's closet. I took the stuff back but deducted a 15% handling charge. By that time she had cooled off a lot towards me, realizing that it wasn't my fault. But I reminded her that when we were both that age, it was but the grace of God that our parents didn't wring our necks for our stupidity. We were both laughing at our childhood recollections by the time she hung up. I probably cut 5 years off of that kid's curfew. Talltom
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07-20-2009, 07:08 PM	#8
Mitch Miller The BS Detector Join Date: Jun 2009 Posts: 82 Thanks: 3 Thanked 14 Times in 8 Posts	Re: Kid Steals Moms Credit Card to Buy from Me If you have never heard this one before you haven't been online long. What I do is sympathize with the mother and then let her know we would be happy to issue the credit (in your case upon return of the goods). Then let her know that you will need to report this CRIME to the authorities in her area. Ask her for the name and age of her child and let her know to expect a call or visit from the county sheriff that will further investigate. I will bet ten to one that this all goes away for you real quick.

07-20-2009, 06:35 PM	#3
The Expert HyperActive Warrior Join Date: May 2009 Posts: 253 Thanks: 19 Thanked 45 Times in 26 Posts	Re: Kid Steals Moms Credit Card to Buy from Me She didn't project any anger at me except in the initial voicemail she left me. Her original tone almost sounded like I was in the crazed habbit of shipping dangerous weapons to minors for no reason. She didn't know her son had turned pirate at that time though.

07-20-2009, 07:09 PM	#9
misterwrecker HyperActive Warrior War Room Member Join Date: Oct 2006 Location: Dirty Jersey, USA. Posts: 383 Thanks: 43 Thanked 46 Times in 30 Posts Contact Info	Re: Kid Steals Moms Credit Card to Buy from Me Did you see when that one kid (like 2 or 3 yrs. old) bought a $12,000 bulldozer or something on an online auction?

07-20-2009, 08:26 PM	#10
blackballarena Active Warrior Join Date: May 2009 Posts: 30 Thanks: 5 Thanked 1 Time in 1 Post	Re: Kid Steals Moms Credit Card to Buy from Me Hmm. If you had an info product, you could create a great headline for it. Example: A program so good, it can get your 14 year old kid to steal your credit card, and be instantly sold on how powerful it is.

07-20-2009, 08:47 PM	#12
charlesburke HyperActive Warrior War Room Member Join Date: Apr 2008 Location: Chiang Mai, Thailand. Posts: 212 Thanks: 65 Thanked 81 Times in 51 Posts Contact Info	Re: Kid Steals Moms Credit Card to Buy from Me Rich, I think Mitch was speaking with tongue in cheek? Um, Mitch, weren't you?

07-20-2009, 09:05 PM	#15
BeauFla Warrior Member Join Date: Jun 2008 Location: , , . Posts: 19 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Kid Steals Moms Credit Card to Buy from Me I'm with Robyn. You threaten my child and I''l have your state's Department of State after your business license. Dude that is the last thing you want to do is threaten someones kid. Besides, it's horrible karma, even saying it.

07-20-2009, 09:40 PM	#17
Paul McQuillan Sales Page Writer War Room Member Join Date: Feb 2009 Location: Minnesota USA Posts: 806 Thanks: 98 Thanked 208 Times in 134 Posts Social Networking	Re: Kid Steals Moms Credit Card to Buy from Me I am stuck on the $75 shipping Reminds me of a cd I bought on ebay. It was a buy it now for $7.99 (which I did) and $12 shipping. (did not notice) I threw up the bowels of hell on that seller lol... and paid the damned $12 shipping
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07-21-2009, 06:51 AM	#18
Mitch Miller The BS Detector Join Date: Jun 2009 Posts: 82 Thanks: 3 Thanked 14 Times in 8 Posts	Re: Kid Steals Moms Credit Card to Buy from Me You have got to be kidding me. The kid committed a crime. Threaten your kid? How is that threatening your kid? I am simply stating that I will have the situation investigated as it rightfully should be. Stealing somebody's credit card and using it is a crime last I knew. Why should it not be treated as such? As a business person do I not have rights to safeguard myself from these threats? I am not threatening anybody. The kid is a threat to my business. Why should I not think he won't do it again?

07-21-2009, 07:10 AM	#20
ezeey Active Warrior Join Date: Jul 2009 Location: South Africa Posts: 56 Blog Entries: 2 Thanks: 4 Thanked 10 Times in 4 Posts Social Networking	Re: Kid Steals Moms Credit Card to Buy from Me from a business perspective you could earn a lot more if you just let it go. Happy people are buying people. Also the mother will probably be telling her friends all about the event so hopefully your site will get spread around verbally. benefits benefits...

07-21-2009, 08:25 AM	#22
funky_budha active warrior Join Date: Jun 2009 Posts: 52 Thanks: 4 Thanked 2 Times in 2 Posts	Re: Kid Steals Moms Credit Card to Buy from Me Hmmm i wonder where else did the kid used her credit card?lol
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07-21-2009, 09:55 AM	#25
chadmunsey Warrior Member Join Date: Jul 2009 Location: Madison, WI Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Kid Steals Moms Credit Card to Buy from Me I've had this happen several times, there's nothing you can do. I operate a couple adult toy stores and I think I've seen it all by now. People using their grandmothers card to make a purchase, boyfriends using a girlfriends card to make a purchase for another woman etc etc etc. It is really mind boggling to me. I find like anything else you just be really polite and explain the situation and that there is nothing you could do on your end. Most people understand, sometimes the product comes back but most often you never hear about it again. It is a strange age that we live in.

07-21-2009, 11:01 AM	#29
ChrisBa Advanced Warrior Join Date: Jun 2008 Posts: 526 Thanks: 0 Thanked 26 Times in 24 Posts	Re: Kid Steals Moms Credit Card to Buy from Me hahaha.. oh man parents
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07-21-2009, 11:23 AM	#30
dsmpublishing Friendly Warrior War Room Member Join Date: Nov 2008 Location: Portugal Posts: 1,232 Blog Entries: 67 Thanks: 83 Thanked 147 Times in 104 Posts Social Networking	Re: Kid Steals Moms Credit Card to Buy from Me If she does a chargeback though if she does you will be able to take action. Because when she contacts her credit card company she will have to state that no member of her family has had access to her card. kind regards sam X
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07-21-2009, 01:48 PM	#31
The Expert HyperActive Warrior Join Date: May 2009 Posts: 253 Thanks: 19 Thanked 45 Times in 26 Posts	Re: Kid Steals Moms Credit Card to Buy from Me Guys, I processed the refund pretty quick. I also "discovered" that I had a $25 flat restocking fee to boot. Everything is taken care of and she's find with the restocking fee. There are plenty of reasonable people in this world and she's one of them.

07-22-2009, 04:13 AM	#34
JayXtreme Babyfaced Assassin War Room Member Join Date: May 2008 Location: Out Of My Mind - Brandy Too Posts: 3,265 Blog Entries: 5 Thanks: 1,652 Thanked 804 Times in 432 Posts Social Networking	Re: Kid Steals Moms Credit Card to Buy from Me I'd send the kid a Xmas card and present for being so enterprising and dynamic minded..lol Peace Jay
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07-22-2009, 05:20 AM	#35
luckystepho Active Warrior War Room Member Join Date: Jul 2008 Location: United Kingdom Posts: 73 Thanks: 70 Thanked 7 Times in 7 Posts	Re: Kid Steals Moms Credit Card to Buy from Me I think that these things are always going to happen sometimes, and you just have to suck it up and be reasonable and professional about it, which is what you did. Most of the time the parents will be so annoyed with their kids that it won't happen again!

07-25-2009, 05:45 AM	#36
Mitch Miller The BS Detector Join Date: Jun 2009 Posts: 82 Thanks: 3 Thanked 14 Times in 8 Posts	Re: Kid Steals Moms Credit Card to Buy from Me Look, many of you are being very naive. I ran a bricks and mortar business for quite some time. We shipped products internationally. I have heard it all and been on the losing end of many chargebacks and bull**** refunds. So yeah maybe I am a bit more salty than some of you in regards to something like this. You also made the assumption that the mother was willing to ship anything back. The OP didn't mention anything about the merchandise being returned until his post #32. Someone said that the merchant was not the victim. I disagree. It cost him to have somebody pack and ship the product. There are certainly other incidental expenses he incurred such as phone calls etc. He also has another refund on his account. CC processors are watching those ratios too. Not to mention the pain in the ass this all was for him. Yeah he deserves the sale. If a parent is allowing their children access to their card then they deserve what they get. Yes I can hear you now. Well I again disagree. She did allow it because she didn't prevent it from happening. I cannot even remotely imagine my child taking my credit card and making an unauthorized purchase. "Hello Mr. Merchant, I need to put you through this hassle because I can't control my child". I would be too embarrassed to make that call if I were in her position. I would have blistered his ass and he would have been doing chores until he paid for what he bought, and then I probably still wouldn't let him have it. I wouldn't be asking the merchant to help me control my child.