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Java experts please help

by Dean Dhuli
13 replies
I posted this in the programming section but got no
response to it there. Didn't get even 10 views to be precise.

So I'm posting the same here again hoping that somebody
will have a solution to my problem.

The thing is...

Over the last couple of months, whenever I tried to access
a certain website I kept getting the message...

JSP Processing Error

HTTP Error Code: 404

JSPG0036E: Failed to find resource/...

Until recently I thought there was something wrong
with the website.

But a few days ago I tried to access the same website at
a friend's place and it worked perfectly.

I came back home immediately and checked and got the
same error message again.

So clearly it's a problem on my end but I don't know how
to fix it.

I already have Java version 6 update 14 installed on my system
and have javascripts enabled in my browser. I don't know
what else to do.

Can anybody please help?



Thanks in advance,
Dean.
#experts #java
  • Profile picture of the author lharding
    Have you got Java script disabled in your browser settings? I suspect this is the case.

    Cheers, Lee.
    Signature
    Lee Harding
    The Architect
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    • Profile picture of the author lharding
      Oops, just spotted that you've already said that. OK, last resort, have you cleared your cache?
      Signature
      Lee Harding
      The Architect
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  • Profile picture of the author Andy Fletcher
    Originally Posted by Dean Dhuli View Post

    I posted this in the programming section but got no
    response to it there. Didn't get even 10 views to be precise.

    So I'm posting the same here again hoping that somebody
    will have a solution to my problem.

    The thing is...

    Over the last couple of months, whenever I tried to access
    a certain website I kept getting the message...

    JSP Processing Error

    HTTP Error Code: 404

    JSPG0036E: Failed to find resource/...

    Until recently I thought there was something wrong
    with the website.

    But a few days ago I tried to access the same website at
    a friend's place and it worked perfectly.

    I came back home immediately and checked and got the
    same error message again.

    So clearly it's a problem on my end but I don't know how
    to fix it.

    I already have Java version 6 update 14 installed on my system
    and have javascripts enabled in my browser. I don't know
    what else to do.

    Can anybody please help?



    Thanks in advance,
    Dean.
    JSP is a server side technology so it's not going to be a "Java" issue on your end. For this to work fine at your friend's house and not at yours you're probably looking at some kind of networking error. Either the page trying to behave differently for you (are you using a foreign proxy for example?) or somehow the domain name is being routed to a different IP address for you.

    Can you share the site with us? That'd make it a lot easier to offer suggestions.

    Cheers,

    Andy
    Signature
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    • Profile picture of the author athibaul
      Originally Posted by Andy Fletcher View Post

      JSP is a server side technology so it's not going to be a "Java" issue on your end.
      Like Andy said, this should be a server side problem.

      Maybe the server does different things based on your "user agent", meaning it would react differently based on your browser, your language, your operating system, etc.

      The best would be to contact the Web site's owner to report the problem.

      Alain,
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      • Profile picture of the author Dean Dhuli
        Originally Posted by athibaul View Post


        The best would be to contact the Web site's owner to report the problem.
        Already did!

        It's been about 2 weeks since I first contacted them about this.

        Since then I've received 3 or 4 emails from them -- each time
        asking me to clear my cookies, enable javascript and if the problem
        still persists, to write to them again.

        Annoying!



        1
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        • Profile picture of the author athibaul
          Originally Posted by Dean Dhuli View Post

          Already did!

          It's been about 2 weeks since I first contacted them about this.

          Since then I've received 3 or 4 emails from them -- each time
          asking me to clear my cookies, enable javascript and if the problem
          still persists, to write to them again.

          Annoying!
          1
          Did you try to access their Web site using another browser?

          But at the end, if the problem persists, only them will be able to investigate and resolve it. Whatever your configuration, their system returns an error and this, they should be interested in finding out why.

          The difficulty is probably to be able to go through the first line support and reach the second line. Then, someone should be able to investigate the problem.

          Alain,
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  • Profile picture of the author AverageGuy
    google "JSPG0036E: Failed to find resource", you will find many pages. however, many are about the server. I would say that your java application is not simulating the http correctly. something is missing.

    david
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  • Profile picture of the author Dean Dhuli
    Hey guys,

    Thanks for the replies.

    @lharding -

    Yes, both java and javascript are enabled on my system.

    I used javatester.org to check that, and it confirmed both are working fine.

    I have also disabled the popup blocker and deleted cookies multiple times.


    @Andy Fletcher -

    I was also thinking it's a network settings issue because I'm getting the error
    on not one, but two of my systems at home.

    Whereas at my friend's place it's working perfectly fine.

    But what I don't understand is how this problem has arisen.

    I haven't altered the settings in any way from when it was
    working fine a few months ago.

    It suddenly started returning error messages by itself. And that's why
    I initially thought it was a website related issue.

    The website is of a major bank in my country.

    I've already consulted their customer support but all I got is "delete cookies"
    and "enabled javascript".

    The problem occurs at their login page. When I enter the login details, instead
    of taking me to the next step of the transaction it's returning an error page.

    So like you said, I think the script is not redirecting to the correct address
    for some reason.


    @AverageGuy -

    Did that already!

    All I found was servers related info.



    Any other suggestions are welcome. I've tried everything but
    have been unsuccessful in fixing this problem.


    Thanks,
    Dean.
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  • Profile picture of the author mhuktar
    Banned
    [DELETED]
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    • Profile picture of the author Dean Dhuli
      Originally Posted by mhuktar View Post

      I think there is a missing link or url to a certain file in your project.
      You probably have your virtual host aliases wrong. What do you have for the virtual host your application is installed on?

      try to review your codes, and your "include or require" code line.
      and review your .htaccess .
      err... can you be a bit more clear plz? Perhaps say that in a more
      non-techy language?

      Just be clarify this one more time -- I myself don't have any
      java application installed on my server.

      I'm just getting an error message when I try to access a
      java application on another website.

      And this error, I'm getting it only when I access the website
      from my home computers.



      Thanks,
      Dean.
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  • Profile picture of the author Floyd Fisher
    Check first, and make sure your java runtime is up to date.

    Then I'd check your browser setting, and make sure java is enabled.

    Let me know if this helps.
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  • Profile picture of the author Dean Dhuli
    Hey Floyd,

    I'm using the latest version of java runtime. My java is also enabled.

    Still haven't had any luck. Am just modifying a few settings here and there
    hoping one of them will click.

    Did you try to access their Web site using another browser?
    Yep, getting the same error in FF and IE as well.


    Thanks,
    Dean.
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  • Profile picture of the author Dean Dhuli
    Ok guys, this is what they said in the email from them today...

    We understand your concern. However as there is no technical issue from our end we request you to make sure that the Java options are enabled on your PC and try again.
    So I guess that is all the customer support they can provide.

    No wonder, huh!






    z
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  • Profile picture of the author seasoned
    MAN, this is NOT a Javascript issue!

    It is SERVER SIDE!

    It isn't even a JAVA or JSP issue! It says HTTP 404! Something is causing your JSP server, or java itself, to use HTTP to get a page that does not exist!

    If I were you, based on your getting a friend to have it work, first try, I would do the following:

    1. Clear the cookies, and try again. If it works, you have a clue.
    2. get a new IP(usually through a new DHCP lease), and try again. If it works, you have a clue.
    3. Try the same browser. If it works, you have a clue.

    I BET you will have it working by the third try.

    Steve
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