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Does the help desk work?

by OldSchoolMarketer
8 replies
Hi,

It's AndyHenry here. My usual profile got squashed when the forum changed over. It seems the email in the old profile wasn't one I have access to anymore.

Obviously with over 4000 posts from the last 4 years I don't want to lose the profile and I can still login to it on the old forum, I just can't edit it (to contain an email address that this new forum will accept for sending me a new password).

I tried the helpdesk but didn't hear anything back.

Does anyone know who can sort this? Are there moderators or help desk people for this new forum that can access the profiles?

Thanks in advance for any help.

Andy
#desk #work
  • Profile picture of the author Ross Dalangin
    Did you PM Allen or other moderators? I think they can help you on this.
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  • Profile picture of the author admin
    Administrator
    Hi Andy,

    I replied and sent you a pass...I'll send you another by PM here to this username..

    Just a sec...
    Signature
    Get Your Articles On The Forum!
    Warrior Banner Ads
    Warrior Archives
    Use The Cloud
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    • Profile picture of the author OldSchoolMarketer
      Whew! I was worried about remaining locked out of that account. I look forward to getting a password - cheers.

      Andy
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      • Profile picture of the author MoaddinFM
        and to answer your question.

        Yes, the helpdesk works great.

        Martin
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        • Profile picture of the author Andyhenry
          (trumpets sound as Andy dances in to the new forum).........

          Yay!

          Thanks guys. I'm in on the original account.

          I love you all.

          Andy
          Signature

          nothing to see here.

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  • Profile picture of the author xmx
    Luckily I updated the profile of the old forum last month, and added an updated email instead of one of a domain name I dropped, otherwise I would have the same problem.

    I think you can now contact Allen via PM and he should be able to help you with the new password for the new forum.

    cheers,

    Gian
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