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07-27-2009, 02:10 PM
| #1 |
| Active Warrior War Room Member  Join Date: Dec 2008 Location: Scotland, East Coast
Posts: 44
Thanks: 12
Thanked 3 Times in 3 Posts
|  Help desk solutions - your thoughts?
Hi folks, What are your thoughts on the best solutions for Help Desk provision in my IM business? I'm likely to go for a free / open-source solution initially. However, you may have thoughts on whether there are issues in changing from one helpdesk solution to another - ie. when I upgrade to a paid solution? So... Any thoughts? Thanks. |
| WhatTheyDoInterview.com - Free Training Interviews on... Monetizing List Building, Driving Traffic, Outsourcing, Blog Flipping & Ebay Importing. PLR Themed 25+ Rebrandable Video Series OR Contact my HelpDesk for JVs and Adswaps | |
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07-27-2009, 02:13 PM
| #2 |
| It's in my Signature :-) War Room Member  Join Date: Nov 2003 Location: ID, USA.
Posts: 8,754
Blog Entries: 1 Thanks: 248
Thanked 990 Times in 443 Posts
| Re: Help desk solutions - your thoughts?
Out of all I have used and tried over the years I have come to feel that Kayako is the best. OSTicket is a good OS option but Kayako is better. |
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07-27-2009, 02:14 PM
| #3 |
| Senior Warrior Member War Room Member  Join Date: Jan 2006 Location: Pakistan
Posts: 3,271
Thanks: 361
Thanked 245 Times in 109 Posts
| Re: Help desk solutions - your thoughts?
Most of the time for simply and fast Support desk i use and recommend.. HESK Desk Support...yeah it is free. Mohsin |
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Free Instant Traffic - http://www.FreeInstantTraffic.com Stealth Forum Marketing - http://www.StealthForumMarketing.com/ Outsource Website Development & Blog Creation @ http://www.WarMarks.com | |
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07-27-2009, 02:34 PM
| #4 |
| HyperActive Warrior War Room Member  Join Date: Sep 2007 Location: Charlotte, NC
Posts: 146
Thanks: 11
Thanked 24 Times in 22 Posts
| Re: Help desk solutions - your thoughts?
There is also the Three Pillars system by Willie Crawford, if he's still selling it. Peace! |
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Scott M Krech, President Profitable Marketing Solutions LLC | |
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07-27-2009, 04:47 PM
| #5 |
| Active Warrior War Room Member Join Date: Dec 2008 Location: Scotland, East Coast
Posts: 44
Thanks: 12
Thanked 3 Times in 3 Posts
| Re: Help desk solutions - your thoughts?
Thanks for your input guys! I'll go check out these options  |
| WhatTheyDoInterview.com - Free Training Interviews on... Monetizing List Building, Driving Traffic, Outsourcing, Blog Flipping & Ebay Importing. PLR Themed 25+ Rebrandable Video Series OR Contact my HelpDesk for JVs and Adswaps | |
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07-27-2009, 04:59 PM
| #6 |
| Senior Warrior Member War Room Member  Join Date: May 2008 Location: South Florida
Posts: 3,062
Blog Entries: 8 Thanks: 347
Thanked 982 Times in 490 Posts
| Re: Help desk solutions - your thoughts?
Check out Trellian. Free and rivals Kayako.
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| Tags |
| desk, helpdesk, perldesk, solutions, thoughts |
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