Help desk solutions - your thoughts?

5 replies
Hi folks,

What are your thoughts on the best solutions for Help Desk provision in my IM business?

I'm likely to go for a free / open-source solution initially. However, you may have thoughts on whether there are issues in changing from one helpdesk solution to another - ie. when I upgrade to a paid solution?

So...

Any thoughts?

Thanks.
#desk #helpdesk #perldesk #solutions #thoughts

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