Rapid Action Profits Customer Help Desk?

Kenneth L · 07-28-2009, 12:14 PM

Hi Guys,

I've contacted the RAP Help Desk several times over the past few days and have received no reply so far.

I wonder if anyone knows if Sid is on holiday or if there is a problem with the support staff because it is frustrating not getting any reply and being completely in the dark?

Best Wishes,

Kenneth

Jesus Perez · 07-28-2009, 12:32 PM

Sid is extremely responsive and helpful. In my experience he normally replies in 24-48 hours. Sometimes sooner. Don't worry...his support is NOT lacking.

Be sure to check your bulk folder, also. Sometimes the email may go there.

Also, don't forget about the forum.

http://rapidactionprofits.com/forum/index.php

globalpro · 07-28-2009, 12:54 PM

Hi kenneth,

I know Sid gets that quite a bit with his response going to the spam folder. As mentioned above, he is very responsive. If nothing else, he whips through here fairly regular, so he will catch the post.

Thanks,

John

Amber Jalink · 07-28-2009, 01:25 PM

Perhaps you could go to the forum and private message Sid, just letting him know you have submitted a ticket, and you haven't received a response yet? (Especially if you've already checked your spam folders).

Sid has always replied to me - now remember, it depends when you submitted it - (at least the way I look at it) - if you submit like on a friday afternoon, he might be away on the weekend and it may take till Tues/Wed to get a reply.

The net (email anyway) seems rather quiet these few days, perhaps many are away.

I suggest sending him a PM from the rap forum.

Amber

Sid Hale · 07-29-2009, 07:49 PM

Hi Kenneth,

I have a ticket from a couple of weeks ago, and then the one from yesterday... nothing at all in between. Both were answered in a timely fashion.

I have no record of the other tickets you mention, and it's rare that I have more than one or two (total) outstanding at any point in time. Do you have ticket numbers to help me try to locate these?

07-28-2009, 12:14 PM	#1
Kenneth L Advanced Warrior War Room Member Join Date: Oct 2006 Location: United Kingdom Posts: 775 Thanks: 259 Thanked 35 Times in 18 Posts Contact Info	Rapid Action Profits Customer Help Desk? Hi Guys, I've contacted the RAP Help Desk several times over the past few days and have received no reply so far. I wonder if anyone knows if Sid is on holiday or if there is a problem with the support staff because it is frustrating not getting any reply and being completely in the dark? Best Wishes, Kenneth

07-28-2009, 12:32 PM	#2
Jesus Perez Senior Warrior Member War Room Member Join Date: May 2008 Location: South Florida Posts: 3,062 Blog Entries: 8 Thanks: 347 Thanked 982 Times in 490 Posts Social Networking	Re: Rapid Action Profits Customer Help Desk? Sid is extremely responsive and helpful. In my experience he normally replies in 24-48 hours. Sometimes sooner. Don't worry...his support is NOT lacking. Be sure to check your bulk folder, also. Sometimes the email may go there. Also, don't forget about the forum. http://rapidactionprofits.com/forum/index.php
	Warrior Banner Alert System: Get Instantly Emailed when WF Banner Slots Open Up Wordpress Sales Page Theme: Create Salesletters, Reviews, Squeeze Pages Wordpress One Time Offer Plugin: Expiring countdown timers for Wordpress Wordpress Exit Popup Plugin: Unstoppable Exit Popups for Wordpress My Blog

07-28-2009, 12:54 PM	#3
globalpro John Burnette War Room Member Join Date: Aug 2007 Location: S.E. USA Posts: 1,049 Thanks: 661 Thanked 208 Times in 175 Posts	Re: Rapid Action Profits Customer Help Desk? Hi kenneth, I know Sid gets that quite a bit with his response going to the spam folder. As mentioned above, he is very responsive. If nothing else, he whips through here fairly regular, so he will catch the post. Thanks, John
	Rapid Action Profits Installs, Design and Consulting

07-28-2009, 01:25 PM	#4
Amber Jalink Advanced Warrior War Room Member Join Date: Nov 2003 Location: Canada Posts: 758 Thanks: 203 Thanked 259 Times in 136 Posts Social Networking	Re: Rapid Action Profits Customer Help Desk? Perhaps you could go to the forum and private message Sid, just letting him know you have submitted a ticket, and you haven't received a response yet? (Especially if you've already checked your spam folders). Sid has always replied to me - now remember, it depends when you submitted it - (at least the way I look at it) - if you submit like on a friday afternoon, he might be away on the weekend and it may take till Tues/Wed to get a reply. The net (email anyway) seems rather quiet these few days, perhaps many are away. I suggest sending him a PM from the rap forum. Amber
	Amber Jalink, Founder http://www.dime-co.com Make Money-Save Time-100% Mobile Responsive Amazing LOCAL Wordpress theme ZERO Plugins

07-29-2009, 07:49 PM	#5
Sid Hale Advanced Warrior War Room Member Join Date: Aug 2003 Location: , , USA. Posts: 629 Thanks: 88 Thanked 250 Times in 158 Posts	Re: Rapid Action Profits Customer Help Desk? Hi Kenneth, I have a ticket from a couple of weeks ago, and then the one from yesterday... nothing at all in between. Both were answered in a timely fashion. I have no record of the other tickets you mention, and it's rare that I have more than one or two (total) outstanding at any point in time. Do you have ticket numbers to help me try to locate these?
	Sid Hale Rapid Action Profits (aka RAP) iDavi - THE Digital Product Marketplace 4,600+ Products that Earn YOU Instant Commissions