Experimenting With New Sales Video - Need Feedback Please

Kevin,

Thanks so much for that feedback. It is exactly what we are looking for. I am rerecording one now with pictures instead of text on the screen. We are testing another video on our home page now.

This video sales model has worked great in the past and has worked great for us. We decided to also try testing this one out with a story behind it because good copy always sells with a story, so we thought maybe we could connect with our audience with a story. I think the pictures will help a ton though.

We are testing and tracking conversions with 3 videos to get one that works the best for us.

Thanks again for the honest feedback!

Paul

If what you say is true, there must be two Keith Wellmans. One is the great guy you just described. The other did this:

Sold me a no obligation offer for some videos for $20. Then enrolls me in a continuity program for about $30 a month. The first I heard of it was the day an email arrives from him, saying he's about to charge my card as he claimed I agreed to.

The same morning, he sends me a second email apologizing, assuring me my card would not be charged, and that the former email was sent to the "wrong list".

Then he sends another email, also the same morning, reiterating the apology, and the reassurance that I would not be charged.

Then he charges me anyway. I email him and call him for the next 7 months demanding that he stop charging my card. He never responds, but charges me each month.

Finally, I take it up with my bank; they manage to get in touch with his secretary who condescendingly informs me that I ought to read what I sign up for. Pretends not to hear when I repeatedly bring up the email apologies contradicting her. Simply reverts to the mantra "you ought to read what you sign up for".

After the call they finally stop charging me. My bank decides that I must be wrong, since she sent them an order page with the forced continuity offer on it. Nevermind the fact that I'd tried for months to make them stop, or that you can alter an order page in 5 minutes.

I continue to try to contact Wellman. Evey email and call goes unanswered.

Finally, I speak up in a post on this forum. That gets a personal response from Keith in less than 24 hours. He denies everything; claims I was trying to take advantage of him, and that all emails to his office always get answered, and that he had refunded me anyway, even though I was in the wrong.

I reply that his statements were all false, and even my bank that refused to go to bat for me knows I got no refund. He gets banned, and that ends the conversation.

I continue emailing his office, demanding my money back. They actually start responding, asking me to produce receipts. I tell I'm done jumping through hoops; they know what they charged me, especially in light of the fact that Keith claims to have refunded the money.

I tell them the money they ripped off would be dwarfed by the lost sales the story of the ripoff would cause them. I'm not letting it go and say as much.

That arguement finally hit home...or so I thought. On this September 3rd they told me they would send me a check.

On the 19th I emailed again asking where my check was, as it had been 16 days. I got this reply on the 21st:

"HI Greg,I am sorry you have not received your check yet. Our bookkeeper that we had at the time your check was to be sent out is no longer with us. I have just sent a message to our new bookkeeper to check on the status of your check. Once again, I truly apologize for this delay. I will follow back up with you as soon as possible.Thanks,EricaFX Marketing Inc & Keith Wellman's Support Team"

I have seen and heard nothing since. I finally got so fed up with the lies, stonewalling, and stall tactics that I sent them another email yesterday in the wee hours of the morning, demanding that they pay now, but with a $150 collection fee added to (slightly)compensate me for the BS and work they put me through.

I think the collection fee is overly modest, and I pointed out that sewer workers get paid more per hour, and I'd rather smell the sewer than the ration of crap Keith's organization has fed me.

So far, more silence. I am going to take action beyond angry emails, and Keith Wellman is not going to like it. I tried playing nice, and I'm done with it.

So, to sum up; he may be nice to you, his family, and even most of his students (although there was an entire thread here filled with angry posts from coaching students all claiming that he hadn't provided the promised support, and wouldn't refund them either).

Perhaps some of his content may be good (the package I originally ordered wasn't). But there are plenty of people who have stories similar to mine. I don't know if the others are true, but unfortunately mine is (and I will back it up if you like).

If you're interested in maintaining your reputation, I suggest that you pay attention to the stories of people who've been ripped off, instead of just denying them.

I'll tell you one thing; the marketer who sent me Keith's affiliate link used to have my utmost respect. I still think he's a decent guy, but now I take everything he says with a grain of salt, and I resent him turning me toward this giant ripoff experience. Your reputation is precious; hooking up with a ripoff artist will hurt it (or already has).

Good luck, and hang onto your wallet.