How to Predict Conversion Rates as well as CTR?

by egaeb
14 replies
I've incorporated an information product into my service oriented online business. I haven't spent much on PPC ads, only about $5-10 or so and only about 50ish hits.

I'm also in the process of planning a new business with a friend which will also be in the IM style...

Im my calculations, how can I predict what my conversion rate will be? i.e. what is the average conversion rate that most people see?

ALSO, how do you predict CTR? My CTR on one website is 0.07% and 0.17 with google. Is this the norm? Seems SO low....

What has been your experience? What should I expect / predict / take into account?

Thanks so much!
#conversion #ctr #predict #rates
  • Profile picture of the author wbakhos
    Hey,

    Unfortunately there is no sure fire way to predict conversions. It all depends on your sales letter copy, trial/no trial, price, offering, bonuses.. etc etc.

    But saying that I find an average conversion to be about 1% so i adjust my ppc ads accordingly. ie if i make $20 per sale, 1% of this is 20c so starting out I would bid 20c per click. This way your more likely to break even and will show a good place to optimise bids and test your site for future profits.

    CTR for the adwords ads is purely up to your ad copy and relevancy to the searched keyword. CTR in my campaigns has varied from .5 through to 20%.

    The key is to start.. then continue to test and optimise to improve conversions and CTR. From scratch you'll never really know.

    Cheers
    Will
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  • Profile picture of the author AndyBlackSEO
    As above, it's impossible to say. Depending on your niche you'd want to at least achieve a bare minimum of 1% but ideally strive for 5%+.

    It's a case of just doing it and then tweaking your sales page plus other elements to maximize conversions.
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    • Profile picture of the author egaeb
      So....it isn't working....spent about $75 in advertising, a couple hundred hits, and no sales.

      This is very discouraging. I wasn't expecting big numbers due to the nature of my niche market but I was hoping for a few sales a week - i didn't sell a single copy. I tested 2 price points, $9.95 and $27, each received roughly 100 hits.

      Do you think I should keep advertising, change my sales page or ad copy, or scrap this altogether?

      I'm afraid of putting more money into advertising if it isn't going to sell. At this point I'd need 3 sales at the higher price point or 8 at the lower to make up for the amount I've already spent on advertising. I have another ebook written and ready to go which I could be promoting and another one in the works....2 other niche markets...
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  • Profile picture of the author cgallagher93
    I wouldn't bother with PPC if you're not making any money with it yet.

    Concentrate on free techniques to start with before you move on to stuff like that.

    With regards to your question, like others have said there is no way to predict conversion rates. But don't scrap it altogether!

    What I would advise you do is test everything. Get yourself a free copy of the Butterfly Marketing Manuscript from The Butterfly Marketing Manuscript by Mike Filsaime.

    This will explain all about the importance of testing and then making 1 small change at a time to your website.

    Also, you could supply a link to us on this here forum ;-)

    I'm sure some people would give you their opinion although it's not really opinions that matter. This topic is the subject of an ongoing discussion over the past few days.

    Check out the archives.

    Hope this helps matey
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    • Profile picture of the author Jack Duncan
      egaeb,
      There is so much that goes into conversion rate that it is truly impossible to PREDICT...but Very Possible to IMPROVE.

      Here are some places you can start:

      1. Have you installed any Analytics on the site...so you can get some metrics to improve.

      2. Have you tried installing ClickTale so that you can actually see the visitor engagement on the page...which may point out a problem affecting conversions...it certainly will open your eyes to the effectiveness of your copy...

      3. Have you tried "pruning" your Adwords keyword list to just the keywords with the highest visitor engagement. (Use time on page as the metric for now...conversions later)

      4. Try changing the sales funnel...instead of going for a sale initially...offer good free content (a preview possibly) for the product and use an autoresponder to build trust for the sale...I recently had to do this for a product and it resulted in a jump from roughly 1% to 7% in conversions for my Adwords campaign.

      5. Have you tried to give away some copies to good prospects and ask them for their feedback on the material...also, when someone buys, ask them what it was that caused them to buy...

      You may want to check out Paul Hancox book on 10% Conversion Rate....He was running an WSO...

      Also, you get so much more bang for your buck these days with good keyword research...find the low hanging fruit with Google (or at least "lower hanging fruit"

      Hope some of this helps,
      Jack Duncan
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      • Profile picture of the author ildarius
        2. Have you tried installing ClickTale so that you can actually see the visitor engagement on the page...which may point out a problem affecting conversions...it certainly will open your eyes to the effectiveness of your copy...
        good advice, i'll give that a try aslo!

        P.S: Jack we miss you over at the Winautomation thread or may be you got sick of all the PMs
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      • Profile picture of the author egaeb
        Originally Posted by Jack Duncan View Post

        Here are some places you can start:

        hmmm.... I haven't done any of these things yet... I've altered the copy of my ads and sales page but thats it.
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        • Profile picture of the author Jack Duncan
          egaeb,
          Ok...just had a look at this...

          It's the copy...that's where I see the real problem.

          I'd start by working on the headline...take a look at some other "insurance based" ebooks and see what they are using to get the reader's attention.

          You need to add some more "reason why" copy to this...I'd also put the testimonial in a johnson box format...

          The bullets should be more detailed...possibly reference the page contents of the ebook...

          You're doing a great job getting started...and keep up the good work! Just keep perfecting.

          I'd suggest you start by at least getting some metrics so you know if you are making things better or worse.

          Time on page can be a great indicator when you are tweaking things like this in the beginning...

          Hope this helps,
          Jack Duncan
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  • Profile picture of the author egaeb
    Thanks cgallagher93

    I'll post the link here temporarily, its a service business too and it won't look to have a link to it posted here

    http://tiny.cc/aHbTP




    Be gentle please!

    a few facts to consider:
    We target Financial Advisors / Insruance Salespeople
    They work on commission
    Hardest part of their job is to prospect for clients and close sales

    In the guide we help teach them different strategies to boost success in those areas as well as introducing them to other marketing strategies often overlooked in the industry. We include some contextual promotion of our higher cost services in the guide.

    We have a mailing list of about 5,000 advisors but we try not to send emails too often and usually only when we are running a promotion on our higher cost services. I've thought about having emails sent about the guide but I wasn't sure what the best price point would be and since the profit is so tiny I didn't think it would be worth it.... I don't know.
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  • Profile picture of the author Ripped
    You need a beter pitch.

    If you're serious about making your product work out, then, here are some tips:

    -Remove all the links on the left, you shouldn't have any unnecessary links that will make the customer wander off.

    -Your pitch needs serious work. Register a proper domain, and do a clean sales page.

    When making a sales page, from my personal experience, it's better to sell the idea, not the product.
    For example, you have a weightloss product. Sell the idea of losing weight using your ebook. Don't try to sell the ebook itself. Meaning, don't focus on the features of your ebook so much, focus on the benefits that your ebook will provide

    Try to follow the basic AIDA Principle for your sales page which is commonly used in both offline and online marketing:

    A - Attention: Catch the customers attention with a catchy headline

    I - Interest: Increase customers attention by focusing on the benefits of your product Describe the problem, try to connect with the customer, and then provide the solution.

    D: Desire: Convince the customer that they want to buy, again, focus on the benefits and advantages of the product, to raise their desire level, make him/her think hat they're getting a lot for their money.

    A: Action (call of action) and urgency: Say something like 'There is a special promotional discount, the usual price of this product is 99$ but with this special promotional discount, you can get it for only 39$, remember this offer will only last for the next few days' This will make the customer act sooner rather than later, and he'll think 'I better buy this now while it's still discounted'
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    • Profile picture of the author domainiac
      Originally Posted by Ripped View Post

      You need a beter pitch.

      If you're serious about making your product work out, then, here are some tips:

      -Remove all the links on the left, you shouldn't have any unnecessary links that will make the customer wander off.

      -Your pitch needs serious work. Register a proper domain, and do a clean sales page.

      When making a sales page, from my personal experience, it's better to sell the idea, not the product.
      For example, you have a weightloss product. Sell the idea of losing weight using your ebook. Don't try to sell the ebook itself. Meaning, don't focus on the features of your ebook so much, focus on the benefits that your ebook will provide

      Try to follow the basic AIDA Principle for your sales page which is commonly used in both offline and online marketing:

      A - Attention: Catch the customers attention with a catchy headline

      I - Interest: Increase customers attention by focusing on the benefits of your product Describe the problem, try to connect with the customer, and then provide the solution.

      D: Desire: Convince the customer that they want to buy, again, focus on the benefits and advantages of the product, to raise their desire level, make him/her think hat they're getting a lot for their money.

      A: Action (call of action) and urgency: Say something like 'There is a special promotional discount, the usual price of this product is 99$ but with this special promotional discount, you can get it for only 39$, remember this offer will only last for the next few days' This will make the customer act sooner rather than later, and he'll think 'I better buy this now while it's still discounted'
      This is great advice and it comes from someone with successful products in the market place.

      Selling is 100% about flipping someones psychological trigger that makes them NEED the product. Rip was dead on when he said sell the idea of the product and not the product itself.

      Read Jack's and Rips posts again and you have a huge head start at fixing the page.

      Here is one more thing to consider. People buy mostly based on emotion and justify with logic. The number one emotion that drives sales is fear. This can be fear of missing a great deal (thats why the was 99 now 49 thing works so well) (you see this in real world retail as well. thats why ads only last one week) or any other fear. Fear of falling behind peers, fear of losing sales or money, etc.

      So what you are really selling is a way for them to sell more insurance, make more money and work less to do it.

      Make sense?
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  • Profile picture of the author cgallagher93
    I was going to post a reply but I think most of the guys on here have answered your question pretty well to be honest

    Connor
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    • Profile picture of the author egaeb
      Thank you everyone! great advice.

      I've changed the copy. I'm now going to look into the metrics.

      I thought about doing this as a typical sales page with its own domain but I had decided against it since one of the driving factors I was using to market it is that it was written by and promoted by the same team that offers other services to Financial Advisors. Do you think I'd be better off just doing a completely separate thing with its own domain and plain sales page? I'm starting to lean in that direction a bit....

      I'm going to perfect this some more and then send an email to my mailing list....
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  • Profile picture of the author egaeb
    (dont know how to delete this)
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