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Old 07-31-2009, 07:53 AM   #1
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Default How Do You Establish Rapport?

How have you been able to establish rapport with the people you encounter and in what ways?

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Old 07-31-2009, 08:00 AM   #2
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Default Re: How Do You Establish Rapport?

i always try and assess people with the way they dress and start from there.
example : so did you just come from the beach... or something like that,

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Old 07-31-2009, 08:02 AM   #3
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Default Re: How Do You Establish Rapport?

Quote:
Originally Posted by Johstin View Post
How have you been able to establish rapport with the people you encounter and in what ways?
I am a loner and I suck at warming up to people. I"m told there are two types of people, those that gain energy from social interaction, and those who's energy is drained by social interaction. Unfortunately for me it takes a lot of energy burn for me to interact with people. I can do it, but I prefer to be the wall flower type and listen.

That said when you are really interested in what the other person is about, their life, their hobbies, their career, etc. then you gain instant rapport.

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Old 07-31-2009, 08:09 AM   #4
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Default Re: How Do You Establish Rapport?

If you're going for real, actual rapport... then I think four of the biggest keys are...

(a) Paying attention to them.
(b) Taking a sincere interest in what they have to say.
(c) Empathize with them. Recognize where they're "at". i.e. if you see someone who looks frustrated, recognize their state. Don't try and change it straight away, first go where they "are".
(d) Demonstrating you understand them and that ideally, you're like them in some way.

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Old 07-31-2009, 06:17 PM   #5
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Default Re: How Do You Establish Rapport?

I gather you are meaning with people online, not face to face.
The most important thing you can do is listen. Listen to what your clients want and need. Understand them and let them know that you understand their needs. Assure them that you are there to help meet these needs. Then MEET these needs with free products and eventually your own products and upsells, cross sells, etc. This way you have a cusotmer for life not just for one sale. Give incredible value and you will keep customers happy. You want to make raving fans...
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Old 07-31-2009, 09:10 PM   #6
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Default Re: How Do You Establish Rapport?

You have two ears and one mouth, listen twice as much as you speak!
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Old 07-31-2009, 11:33 PM   #7
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Default Re: How Do You Establish Rapport?

Always be nice with your words and action.It is one of a marketer's attitude in convincing a customer to buy products.Rapport is not just just for business for everyday life.
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