Clickbank - Now what's going on?

"this has been put on hold for the time being. You should be getting an email soon with more information."

I've had that from a contact at CB so keep your eyes on your inbox.

Got to say I won't believe it until it's 100% confirmed. Would be incredibly surprised but obviously happy too.

I would also bet that the debate in Miles' Original post about this might have something to do with it also. And, I would imagine that this conversation is taking place in other forums and groups that clickbank employees are part of as well

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Creating a pre-order page that recaps what people are buying and placing the paylink on there would solve this issue. That way the entire main sales page can be left alone entirely. This makes more sense to me.

This change was never about reducing fraud. It was purely to spread Clickbank's brand at the expense of all vendors. It just ended up that the expense to vendors was so high that Clickbank's bottom line was so severely impacted that the value of their brand appeal was not worth as much as Clickbank's loss of revenue.

Clickbank still believing their own BS then.

The fraud thing is utter rubbish and as GamerZag and many others have said, it was there to push the Clickbank brand.

"ClickBank is working closely with the payment brands and our partners to decrease one area of fraud and risk, associated with the lack of recognition of the ClickBank Internet Retailing brand by consumers, due to our unique marketing model with you our clients."

That's also laughable. My refund rate fluctuates between 1 and 3% generally which is to be expected especially when there's a 60 day refund policy (am not moaning about that at all by the way).

It's all about product quality. It doesn't take 30secs to go onto the CB marketplace and find some rubbish being sold, probably with a 20%+ refund rate. Perhaps if Clickbank was a little more selective on the products they approved then their network wide refunds and chargebacks would drop and they wouldn't be in the position they're currently in and come up with BS excuses.

I think reconsidering and pulling the plug on this abomination was certainly a smart move on Clickbank's part.

I cannot for the life of me, however, figure out what putting a header across all of their vendor sales pages has to do with fraud.

I posted this on another thread but here it is again:

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This header thing is the stupidest idea I've ever seen.

And I'm no newbie, I've been making a living off Clickbank for the past 6 years. Thanks to Clickbank I bought a new house and traveled around the world.

First of all, from a copywriting perspective, having a Clickbank header is the equivalent of going to a clothing store and seeing a big Coca Cola poster at the entrance, seriously wtf?

Second, customers reach Clickbank products because they are looking for a solution to their particular problems. They are not interested in browsing a marketplace. Clickbank is NOT Amazon or Ebay.

Third, most customers don't even know what Clickbank is. If anything, they will get confused by the header, not knowing what the hell is going on.

Fourth, the sales page itself doesn't work properly. I can't use my arrow keys to move up and down the page, unless I click first on the content. This damages the user experience greatly.

Fifth, no reputable Internet company uses frames like that anymore. This is not the year 2000.

Sixth, the URL looks way too spammy. It not only removes the domain branding aspect of the products, but it even scares people.

Seventh, for foreign languages, when people click on marketplace they are sent to the ENGLISH version of Clickbank. This is obviously a bug, but the whole thing is just madness. Speaking of foreign languages, latinos have absolutely no clue what Clickbank is. It is difficult enough already to sell to them, but now you are making it way more difficult. I can guarantee you that latinos will never EVER start browsing Clickbank marketplace with the intention of buying additional products.

Eight and last, this header will never work, period. People won't start using Clickbank like they do Amazon. Stop trying to become something you're not. This change is affecting us all. It makes no sense.

Please, for the love of God, cancel this horrible idea.

Thanks for reading,
A fellow Clickbank vendor and affiliate

"The ClickBank brand must be part of the funnel and at the top of any screen with a ClickBank payment link, to reduce the volume of consumers who report their charges as fraudulent due to the lack of awareness of the ClickBank brand."

Then just change the credit card statement!!!!!

On top of that, they can change the order form to something like "Order through Clickbank".

I don't know, there are so many things that can be done, just don't mess with the sales pages.

Also, chargebacks and refunds are more related to the quality of the product. I wouldn't mind if Clickbank gets more strict with product guidelines.

To Clickbank: Your testing failed. Please return to your factory settimgs

I don't know how often people charge-back because they don't recognize ClickBank on their billing statement, but I'm struggling to believe it's that much because nowaday's many people statements are full of generic things like "PayPal", - plus many vendors rarely get charge-backs (I don't remember the last charge-back I had).


But if ClickBank are genuinely concerned that people might charge-back because they do NOT expect ClickBank to appear on their credit card statement, there is a really easy solution which does not require changing the entire sales funnel..

1. Put in prominent text (not some tiny grey footer) on the clickbank's payment form the following text: "This purchase will appear on your credit card statement as being from ClickBank"

2. Put the same text on the post-payment page

3. Put the same text within the email receipt that they send to customers

4. Ask/Require vendors to put the same text on their thank you pages


This will have virtually no effect on conversion or SEO, doesn't break existing websites, doesn't cause technical problems, doesn't destroy vendors brand/identity. And I doubt anybody would have real objection to suchchanges.

There's also one more thing they could potentially do. A few years ago, I asked at a meeting with ClickBank why they don't put the product name (which ClickBank knows) on the customer's billing statement. e.g. so instead of "ClickBank.com" appearing on the statement it would say "ClickBank - Weight Loss eBook" or "ClickBank - Internet Marketing Course by ...." or whatever. I was told this was possible, but would cost them some extra money. Maybe they should look into this again. I did notice without something else I purchased recently through another online retail system, that they didn exactly that.

I was researching a Clickbank alternative this morning. Glad they reconsidered as overall I'm happy with them.