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Maximum NO. of Dispute

by youngshape
10 replies
Hi,

I would like to know as a paypal buyer how many times will I be able to open a dispute before my account gets limited or banned.

paypal sent me a warning after I have only opened 2 disputes? did they make a mistake

will give thanks to you!
#dispute #maximum
  • Profile picture of the author Raydal
    See Sections 13.7/8

    https://www.paypal.com/ca/webapps/mp...eement-full#11

    -Ray Edwards
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    • Profile picture of the author youngshape
      Originally Posted by Raydal View Post

      went through it and its not helping
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      • Profile picture of the author Raydal
        Originally Posted by youngshape View Post

        went through it and its not helping
        13.8 Exclusions. If we reasonably determine, having considered all the relevant circumstances, that you have made an excessive or unreasonable number of claims, Reversals or Chargebacks, we may exclude you from the PayPal Purchase Protection policy and deny all open and future claims, or take any other actions pursuant to this Agreement. We will notify you if you are excluded.
        I highlighted the answer.

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        • Profile picture of the author youngshape
          Originally Posted by Raydal View Post

          I highlighted the answer.

          -Ray Edwards
          okay thanks, but what will be the figure for excessive number of claims? two times isn't a lot
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          • Profile picture of the author Mark Singletary
            I've never opened one and I would say most people haven't either. You've opened 2 which is twice as many as the average person I would guess. I'd say this is why you got the notice.

            Just curious as to why you are opening these disputes and now wondering how many more you can get away with? Seems a little strange to be honest.

            Mark

            Originally Posted by youngshape View Post

            okay thanks, but what will be the figure for excessive number of claims? two times isn't a lot
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          • Profile picture of the author Raydal
            Originally Posted by youngshape View Post

            okay thanks, but what will be the figure for excessive number of claims? two times isn't a lot
            That's the whole idea, there is no figure given so only PayPal knows
            how many they would allow you. I guess a lot depends on the type
            of dispute and how separated they are from each other. Remember
            that PayPal loses money also when you win a dispute.

            -Ray Edwards
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          • Profile picture of the author onSubie
            Originally Posted by youngshape View Post

            okay thanks, but what will be the figure for excessive number of claims? two times isn't a lot

            Well, for one thing a dispute is a last resort so if you have filed a dispute then that means you have exhausted all other means of resolving the issue outside the dispute resolution process.

            So that means you asked the vendor for a refund and he refused. Why did you ask for a refund? Why did the vendor refuse?

            Two disputes means you have twice had a conflict with vendors you could not resolve together. That is actually a lot.
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          • Profile picture of the author Sid Hale
            Two times IS a lot if you've only made 3 purchases through Paypal.

            Originally Posted by youngshape View Post

            okay thanks, but what will be the figure for excessive number of claims? two times isn't a lot
            "Excessive" is a relative term.

            Relative to what????

            The number of purchases you have made.

            The logical assumption is that the ratio of disputes to purchases is what is important. If you had made 100+ purchases via Paypal, 2 disputes would probably not have raised the red flag.
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  • Profile picture of the author YourBizAid
    Banned
    PayPal thinks you're trying to rip people off. Stop it. Ask no more questions. Just stop it.

    It's painful to sellers. Only sellers who sell junk products or services are the ones who will not feel the pain of your disputes.
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  • Profile picture of the author Makabongwe Maseko
    Why you opening these disputes?

    Try to work things out with the seller before you open a dispute with Paypal.

    Seems like Paypal thinks you taking advantage of their service.

    You got to LIKE Paypal...
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