Hve you ever contacted your clickbank customers through email

[Nikhil V Nair]

Hi friends,

I wonder how many affiliates or vendors contacted their customers through email.Clickbank provides the email in the analytics.I am very much hesitated to contact them because I don't know whether they liked it or not(Especially health related products).Yesterday I send an email to two of my customers about their opinion about the product but didn't get any reply yet.Could you please share your thoughts?

~Nikhil V Nair

[mikeyman120]

No. I am a vendor and I have never done that. I was under the impression clickbank didn't like that, not sure though. Anyway my thank you pages are squeeze pages so I get their email address after they order if they enter it. I also give them a direct to download page link below the opt in form in case they don't want to have to opt in to get their product.

Mike

[dave147]

if you are the owner of the product you can do it - but if you are the affiliate to the product then I would not recommend you do it. The vendor more times than not will be doing this, and the customer will wonder who you are and on a "moody day" may end up reporting you

[Chris Thompson]

I also collect email address and name on my thank you page (as a CB vendor). I have setup an autoresponder that goes out to the customers to give them value-added information about the product and how to use it, how to get good at the skills I teach, etc. There is no promotional stuff in the emails either, just value. That should cement the relationship. Then, I have a list of BUYERS, who trust me, and eventually when I do have something to recommend I can do so. But I'm patient and I'm certainly not about to turn this into a promotion-per-week type of list. The primary purpose of emailing my customers is to make sure they are happy and feel supported.