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Old 08-19-2009, 04:13 AM   #1
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Default CB Order Form Sumbit Count: 2, Sale: 0?

Hello, can anybody explain if this scenario is normal:

Order Form Impression Count: 10
Order Form Submit Count: 2
Gross Sales Count: 0

How come I was not credited for the two Order Form Submit that happened? Order Form Submit means the buyer actually bought the item right?


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Old 08-19-2009, 04:16 AM   #2
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Default Re: CB Order Form Sumbit Count: 2, Sale: 0?

Yeah, I have the same thing and I don't understand.

Moreover, one of the products I promote has 2 submit counts and 3 sales. I don't think I can complain
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Old 08-19-2009, 04:31 AM   #3
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Default Re: CB Order Form Sumbit Count: 2, Sale: 0?

Quote:
Originally Posted by Mark Brian View Post
How come I was not credited for the two Order Form Submit that happened? Order Form Submit means the buyer actually bought the item right?
No.

See

Analytics Reporting (New)


Definition

Order Form Submit: The act of a prospective customer
clicking the Pay Now button on the ClickBank Order Form (our
reporting will count up to one order form submit per
customer visit to the order form)


FAQ section

Q: Why does my number of Order Form Submits not match my
Gross Sale Count?

A: There are several reasons that an order form submit may
not turn into an order including (1) the customer didn’t
enter all the fields correctly and (2) the customer’s method
of payment was declined. When a customer doesn’t enter the
fields correctly, which happens more often, our order form
is designed to help customers to enter the correct
information as efficiently as possible.


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Old 08-19-2009, 04:35 AM   #4
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Default Re: CB Order Form Sumbit Count: 2, Sale: 0?

Nice one, Harvey.

Or could it be the product is a trial copy (such as registry software) and the customer has not bought yet?

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Old 08-19-2009, 04:37 AM   #5
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Default Re: CB Order Form Sumbit Count: 2, Sale: 0?

Thanks Harvey that explains it, arrrgh


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Old 08-19-2009, 05:51 AM   #6
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Default Re: CB Order Form Sumbit Count: 2, Sale: 0?

Yup..


Perfectly normal

We discussed this a few days ago, here:

If You Use Clickbank, Have You Discovered This Yet? Click Here.

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