Something weird happening with my EZA account

by zuberr
15 replies
I just logged in my account, I don't see the click statistics. When I look at the articles' lists under my pen names, I only see the views with 0 clicks (there were clicks before). Any ideas what happened?? Should I contact the support or is it some maintenance going on and I should just wait?

I'd also like to point out that my assistant has access to my EZA account, could she have done something to remove the click statistics??
#account #eza #happening #weird
  • Profile picture of the author CDawson
    Banned
    Originally Posted by zuberr View Post

    I just logged in my account, I don't see the click statistics. When I look at the articles' lists under my pen names, I only see the views with 0 clicks (there were clicks before). Any ideas what happened?? Should I contact the support or is it some maintenance going on and I should just wait?

    I'd also like to point out that my assistant has access to my EZA account, could she have done something to remove the click statistics??
    The only way your "views" would decrease to 0 is if your partner took the articles off, unless you just have a glitch and then all you have to do is sign out and sign back in.
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  • Profile picture of the author TheRichJerksNet
    Just asking but -- does people realize EZA has a support forum ????????

    James
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  • Profile picture of the author HeySal
    I just answered a post yesterday in the OT - someone could no longer see the view count in the WF. I suggested virus scan - maybe I was right if this type of symptom is occurring in more than one spot and more than one person. I just checked my EA and it's all good - do a scan (avast detects the injection and JS viruses) and let us know if you get a positive.
    Signature

    Sal
    When the Roads and Paths end, learn to guide yourself through the wilderness
    Beyond the Path

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  • Profile picture of the author Marhelper
    I have had the same problem today.
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  • Profile picture of the author Benjamin Ehinger
    I am having the same problem....this is going to create some issues for figuring out if the backlinking do to articles and other things actually helps....it is not going to be a good thing and i think many authors will be pissed if it is a change EZA has decided to make.
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    • Profile picture of the author Steven Wagenheim
      Originally Posted by Benjamin Ehinger View Post

      I am having the same problem....this is going to create some issues for figuring out if the backlinking do to articles and other things actually helps....it is not going to be a good thing and i think many authors will be pissed if it is a change EZA has decided to make.
      Ben, it's not a change. Their tech crew is aware of the problem and they're
      working on it.
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    • Profile picture of the author zuberr
      Originally Posted by Benjamin Ehinger View Post

      I am having the same problem....this is going to create some issues for figuring out if the backlinking do to articles and other things actually helps....it is not going to be a good thing and i think many authors will be pissed if it is a change EZA has decided to make.
      It's not a change. Seems like a technical issue.
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      • Profile picture of the author badfun
        I checked mine and all seems fine. Some kind of database upgrade I imagine.
        brent
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  • Profile picture of the author zuberr
    My EZA account is now showing the URL clicks.
    I hope the problem has been resolved for the others too.

    Thanks!
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