Internet Subscription Pricing for very unique..one of a kind actually, product

30 replies
Hi everyone!
Just found this great forum and was lurking on some other threads and some some great advice by members so i was hoping for some help. I and a small team have spent the last 3 years developing the technology for a one of a kind site that deals with musicians. Without giving away trade secrets, the best analogy would be to think of sites like Edmunds for cars. But this is music instrument related and it is interactive. It will be the only one of it's kind in the internet and provide invaluable consumer information and interaction between products that is not currently available in this form.

I originally wanted it to be free, like any other comparison site, but the technology and the insane man-hours that have gone into creating it, keeping it's high-bandwidth servers running and ensuring constant value-expansion for users through even a larger library of products to compare has brought me to having to charge a fee.

I want to make it an almost no-brainer. Maybe something like $6-12 per year? Once it takes off, then all sorts of possibilities open up but for the initial year or two I'm financing all of it by myself which has been hard but worth it. I think anything over $15 is too much for the perceived value it has at launch though it can and will save consumers and retailers tens if not hundreds of dollars per product sale.

Unfortunately there is nothing like it on the web so there is no baseline to compare it too. I'm thinking free user registration with limited access to data and unlimited subscription at up to $12 per year. but I don't know what the magic number should be..especially in the beginning with no user data. We are launching soon so i have to take a deep breath and make an educated guess soon. Any info would be appreciated.

- D
#internet #kind #pricing #product #subscription #uniqueone
  • Profile picture of the author Regional Warrior
    What is Edmunds for cars? and where in the world are you?
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    • Profile picture of the author luketr
      Originally Posted by Regional Warrior View Post

      What is Edmunds for cars?
      GIYF
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      • Profile picture of the author Regional Warrior
        Originally Posted by luketr View Post

        Not good enough did not answer last question!
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  • Profile picture of the author luketr
    I know you want to keep your cards pretty close to your chest, but so I can get a better idea of the product; its an interactive way of selling instruments?
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  • Profile picture of the author dasmodul
    Okay, i will divulge a little more only because i've created pretty high barrier to entry by doing something most sane people wouldn't do Imagine someone created an application where you have two musical instruments side by side and you would be able to see all their switches. You could then select any switches you wanted on each model, click from one of many different styles of music, and hit go. it would then play the music, alternating every few seconds between the two so you can hear the difference. These aren't simulations. we actually recorded with live musicians, hundreds, if not thousands of tracks. lol
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  • Profile picture of the author dasmodul
    The initial value for users is the dozens of models we picked for launch are the best selling models of the instruments from all the major manufacturers...marketing data that was not easy to get but was eventually acquired through web analytics, youtube research and direct corporate contacts.
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  • Profile picture of the author dasmodul
    It will also be great for manufacturers and retailers because it allows for people to hear the sound first and decide instead of buying and returning them, as is the model right now.
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  • Profile picture of the author luketr
    Not good enough did not answer last question!



    dasmodul, without telling us what you are offering its going to be too hard to gauge whether people will be happy to pay for it.

    I'd suggest looking at how edmunds make most of their money and seeing if you can do something similar within the music industry; rather than charging users.

    Check out the homepage and the huge image behind the search box. Notice the small text in the bottom left "Photo sponsored by Mercedes-Benz."

    Also look at their affiliate page and see what actions they are paying out for. This is where their cash is coming in. LINK
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  • Profile picture of the author luketr
    Sorry, we must have posted at the same time.

    Take that data to the music manufactures and show them how the data you have coupled with your website functionality will generate them more sales. I would even try to go down the route of becoming a supplier and taking an affiliate cut of new instruments sold if I were you.

    Yes, its a more difficult plan to implement than "oh lets just charge users $x to listen to instruments", but IMO its much more likely to succeed.

    EDIT: and i've just noticed this post
    Okay, i will divulge a little more only because i've created pretty high barrier to entry by doing something most sane people wouldn't do Imagine someone created an application where you have two musical instruments side by side and you would be able to see all their switches. You could then select any switches you wanted on each model, click from one of many different styles of music, and hit go. it would then play the music, alternating every few seconds between the two so you can hear the difference. These aren't simulations. we actually recorded with live musicians, hundreds, if not thousands of tracks. lol
    F***king amazing. Don't even think about charging consumers. Take this straight to the big boys
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    • Profile picture of the author dasmodul
      Originally Posted by luketr View Post

      Sorry, we must have posted at the same time.

      Take that data to the music manufactures and show them how the data you have coupled with your website functionality will generate them more sales. I would even try to go down the route of becoming a supplier and taking an affiliate cut of new instruments sold if I were you.

      Yes, its a more difficult plan to implement than "oh lets just charge users to listen to instruments", but IMO its much more likely to succeed.
      Thanks luketr,
      That is actually the plan down the road. It's a bit of a chicken and egg situations. The manufacturers, and some have responded, would be willing if I can prove i can get users/views of this data that falls into their metrics. Until then, I have to concentrate on getting the word out and a user base. Once that is established, what you suggest would be very easy as honestly they could all use this info, even a link on their websites pointing to it as it would save them lots of time and money.
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  • Profile picture of the author luketr
    Offer them a free trial period until they see x amount return, then start auto-billing.

    Make some sort of API access or the like so rather than them linking to your site, they can embed your functionality straight into their site as a way for musicians to compare their products. Charge them on a per usage basis. Again with some sort of free amount of requests for data per month before charging.
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  • Profile picture of the author Engineer2Blogger
    Right now, focus on launch and acquring users.

    Once you have enough, start split testing different pricing models.
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  • Profile picture of the author CarlosAlexander
    Banned
    [DELETED]
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    • Profile picture of the author dasmodul
      CarlosAlexander I'm very glad you think it's a great idea and are excited about it. Almost every musician we have told so far has been positive. I've thought long about it and we are thinking alike as the solution I came up with to start is, like you suggested, starting with a limited capability free version with a set number of instruments to whet the appetite and then a simple and affordable pricing for unlimited use. I'm not concerned too much with having pay tiers right now because there are many other additions and values we are already working on that we could use to leverage higher priced plans.
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  • Profile picture of the author CarlosAlexander
    Banned
    [DELETED]
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    • Profile picture of the author NomadLifestyle
      Just remember:

      What something is "worth" and what someone will pay for it aren't always the same thing.

      In other words, start with what you think it might be "worth", but be willing to adjust to the market.

      There are things that you can do to increase the perceived value (through sneaky copywriting tricks), but ultimately your pricing (depending on how elastic your actual product is) is largely in the hands of those who are willing to pay for it.

      One of my favorite methods for getting people into monthly payment plans is the one dollar trial offer.

      I can't tell you how many clients I've worked with who struggle to sell monthly programs, Who Inadvertently reducing their price thinking that was the problem, when all they needed to do was offer a one dollar trial offer.

      Example:

      One dollar for the first seven days then $19.95 per month after that.

      Trying to establish price beforehand is kind of a futile exercise, worth putting a little thought into, but really let the testing dictate. You might be surprised at how high you can actually go.
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  • Profile picture of the author reachintan
    Hello there,


    Keep freemium products that are free to certain extent and become paid to use advanced features. This way both types of traffic is attracted.


    Regards,
    Chintan
    Signature

    Chintan Mehta

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  • Profile picture of the author agmccall
    So, if I wanted to buy a $5,000.00 Gibson Les Paul but wanted to compare it to a Strat I would be able to really tell the difference on my Laptop Speakers or my $49.00 Computer Speakers?

    al
    Signature

    "Opportunity is missed by most people because it is dressed in overalls and looks like work." Thomas Edison

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  • Profile picture of the author dasmodul
    Al,
    Yes, you'd definitely be able to tell the difference between the $5k Les Paul and the Strat with your speakers given you play it loud enough in a quiet room. We do recommend using headphones as the isolation on those makes it way easier. Honestly, the cool thing about the site is not comparing that $5000 Gibson Les Paul to the Strat (those two actually sound very different, and you probably wouldn't even need a quiet room haha) but in comparing the $5000 Gibson Les Paul to the $1500 Les Paul...to the $500 Epiphone Les Paul to hear how much tone do those extra thousands really get you. And this is at the core of what I think the consumers will be interested in the most ! This is an ongoing thing of course but whenever we get a guitar model, we always try to acquire its high, mid-range and budget variants for compare

    The other interesting thing we found was that while some models will sound super alike in one style of musik, the differences really come out in other styles. This is why we have many different styles of music being played that you can pick and tinker with :-)
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    • Profile picture of the author webodesigns
      Originally Posted by dasmodul View Post

      Al,
      Yes, you'd definitely be able to tell the difference between the $5k Les Paul and the Strat with your speakers given you play it loud enough in a quiet room. We do recommend using headphones as the isolation on those makes it way easier. Honestly, the cool thing about the site is not comparing that $5000 Gibson Les Paul to the Strat (those two actually sound very different, and you probably wouldn't even need a quiet room haha) but in comparing the $5000 Gibson Les Paul to the $1500 Les Paul...to the $500 Epiphone Les Paul to hear how much tone do those extra thousands really get you. And this is at the core of what I think the consumers will be interested in the most ! This is an ongoing thing of course but whenever we get a guitar model, we always try to acquire its high, mid-range and budget variants for compare

      The other interesting thing we found was that while some models will sound super alike in one style of musik, the differences really come out in other styles. This is why we have many different styles of music being played that you can pick and tinker with :-)
      Hey mate,

      I have been playing guitar for 6 years now and i think this is an awesome idea !!!!
      I think you will get huge positive response.

      I cant wait till its released
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      • Profile picture of the author dasmodul
        Originally Posted by webodesigns View Post

        Hey mate,

        I have been playing guitar for 6 years now and i think this is an awesome idea !!!!
        I think you will get huge positive response.

        I cant wait till its released
        Thanks! Don't know if you posted this before or after my last post but you can create a free account and try it out. I'm working on it actually showing, but greying out the rest of the library so it gives users motivation to upgrade
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  • Profile picture of the author 01000392806
    I know you want to keep your cards pretty close to your chest, but so I can get a better idea of the product; its an interactive way of selling instruments?
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  • Profile picture of the author kilgore
    As a (very amateur) musician myself, I can definitely see the value in your product.

    But I also wonder whether a consumer-focused subscription model is going to be the right approach -- and really whether the way you see your product being used is actually how it's going to be used in the end.

    As a quick illustration of what I mean, the webmail service Hotmail was started by two guys who started a business focused on creating a new database. One of the founders still had a day job and needed a way to email with his partner without running into his company's very restrictive firewalls (keep in mind this was 25 or more years ago) so he built a web-based frontend to send mail. At some point, the two founders realized that the webmail system was more interesting than the database they were building and so Hotmail was born. The database that they had originally intended on making was never built. In the startup world a shift in business models like this is called a pivot.

    I bring this up because I could see your company pivoting too. For instance, while there may be some demand by consumers for a subscription-based service, it's hard to know just how big that demand will be. A casual musician such as me buys an instrument only every couple of years -- so I really wouldn't be interested in paying a fee for your service, even if it were great. I'd just go to a few music stores and compare what they have. Perhaps not as scientific as what you have on offer -- but good enough for me. On the other hand, really hardcore musicians might buy instruments more often -- and maybe the system you're talking about is exactly what they're looking for.

    So in this very hypothetical example, the question is can you make enough off of the hardcore musicians to grow and operate your business? And is what you have to offer truly exactly what they're looking for?

    The answer, of course, is nobody knows. We on this forum can only take rather uneducated guesses. You and your partners, knowing your business and knowing your target customers better, can make a much more educated guess -- but it's still a guess all the same. The only way to know for sure is to get your product before your customers, see how they react, and talk to them.

    It may be that you can just carry on as you're planning. The subscription model works! Go you! On the other hand, it may be that it's better to offer your service for free and make money off of ads, afiliate sales, sponsored content, e-commerce, or some other monetization method. Or it may be that you need to pivot even more. For instance, I could imagine you creating a widget or a web tool that you license to various online music retailers for them to put on their websites rather than trying to sell a subscription to consumers. But is that a viable model? Are any of these models viable? Again, we just don't know.

    I say all this because I see an eagerness to monetize right now and while that's understandable -- everyone wants to get paid for their hard work! -- I think you should be careful that your desire to monetize doesn't drown out your future business prospects. Keep in mind that it took Facebook about five years to get profitable!

    As I see it more than monetization, your number one focus should be on product validation. Do you have the product right? And do you actually know who your customers are? Are they individuals, are they music stores or are they someone else entirely? Monetization is definitely an important part of the equation for business success, so you do need to think about and test monetization ideas -- but I wouldn't do so at the expense of building a user base. At least not yet. You still have a lot of learning to do.
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    • Profile picture of the author dasmodul
      Kilgore,
      I completely agree with everything you said and our business model currently has 4 Phases spanning the next 5 years that address pretty much every question and point you make as I've thought of all that as well. There is no doubt our model will pivot at some point because nothing like this has ever been done before so there is no user data available. Once I acquire the user data for a year or two, then I'll be able to pivot the business model to cater to where it's headed. Ads, B2b, are all part of the plan but in order to deal with those in today's market, we need eyeballs and users. It'll be a fluid, organic model. I always intended it to be highly customization to the user-base. Even if it's through monthly polls on what features they like/don't like and want added. It'll be exciting to see how it progresses and find out who it's most valuable to. Business? hardcore musicians? Casual musicians? etc. :0)
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      • Profile picture of the author kilgore
        Originally Posted by dasmodul View Post

        our business model currently has 4 Phases spanning the next 5 years that address pretty much every question and point you make as I've thought of all that as well.
        One last point and I'll leave you alone: While I'm all in favor of planning, I'd also caution you not to overplan. I'm not saying you are or aren't -- but a five year plan for a startup sounds like it's drifting that way. If you haven't already, I highly recommend reading Steve Blank's article Why the Lean Start-Up Changes Everything in the Harvard Business Review. You can read it for free on their website at https://hbr.org/2013/05/why-the-lean...ges-everything. It's great reading for any new venture, but I think it's particularly relevant in your case.
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        • Profile picture of the author dasmodul
          Kilgore,
          Nice read. Thanks.
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          • Profile picture of the author dasmodul
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    • Profile picture of the author rritz
      Originally Posted by kilgore View Post

      A casual musician such as me buys an instrument only every couple of years -- so I really wouldn't be interested in paying a fee for your service, even if it were great. I'd just go to a few music stores and compare what they have. Perhaps not as scientific as what you have on offer -- but good enough for me.
      As a recording studio owner and musician I agree with the fact that most amateur musicians will only buy an instrument in so many years. But!
      a.) To go to the next local store is NOT always possible, because local music instrument stores are getting fewer and online retailers take over even here.
      and b.) the local store may NOT have a Fender Strat, a Gibson Les Paul, a Steve Vai Ibanez and an Epiphone in stock. Very likely they do not! How often does a local store sell a $5000 guitar?

      So I'd say the features and benefits of this platform are huge. Only, I'd offer a subscription based on use. If someone just wants to find his new fav guitar model, charge one time payment.
      If he's a dealer and wants to be able to let his customers listen to different models before he orders them from a retailer, give him the option to subscribe for life.

      Originally Posted by kilgore View Post

      For instance, I could imagine you creating a widget or a web tool that you license to various online music retailers for them to put on their websites rather than trying to sell a subscription to consumers.
      Agreed! That's maybe even better that having them subscribe
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      • Profile picture of the author dasmodul
        Originally Posted by rritz View Post

        As a recording studio owner and musician I agree with the fact that most amateur musicians will only buy an instrument in so many years. But!
        a.) To go to the next local store is NOT always possible, because local music instrument stores are getting fewer and online retailers take over even here.
        and b.) the local store may NOT have a Fender Strat, a Gibson Les Paul, a Steve Vai Ibanez and an Epiphone in stock. Very likely they do not! How often does a local store sell a $5000 guitar?

        So I'd say the features and benefits of this platform are huge. Only, I'd offer a subscription based on use. If someone just wants to find his new fav guitar model, charge one time payment.
        If he's a dealer and wants to be able to let his customers listen to different models before he orders them from a retailer, give him the option to subscribe for life.



        Agreed! That's maybe even better that having them subscribe
        I think once the bus is rolling, this type of pivot is more ideal but initial goal is to get as many eyes there and uses as possible. The point about retailers carrying less and less $$$$ guitars in stock is one of the opportunities that got me excited in the first place
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        • Profile picture of the author dasmodul
          Originally Posted by dasmodul View Post

          I think once the bus is rolling, this type of pivot is more ideal but initial goal is to get as many eyes there and uses as possible. The point about retailers carrying less and less $$$$ guitars in stock is one of the opportunities that got me excited in the first place
          Also, RRitz,
          I had planned something special for stores and manufacturers from the start. Right now we record every audio track in 96khz/24-bit audio, then down-sample to 16-bit/320kbps.mp3 or 16-bit/350kbps OGG (depending on browser) for user playback which is the best quality size trade-off. Now in the future for the manufacturers, i plan to make a special version available that plays back the 24-bit files for them if they wanted to use for research & dev. purposes. Even if we can't fig. out a way to stream those massive files economically, we do have them available for a fee, if they wanted to hear
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  • Profile picture of the author Randall Magwood
    Your product sounds very unique. Why only $6-$12 per year though? At first i thought you made a typo and instead wanted to say "$6-$12 per month" - but now i see that you are serious. Lol.

    I hope it works, i'd increase the price on it personally.
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    • Profile picture of the author dasmodul
      Randall...because I want it to be a no-brainer and Phase One is all about getting users. I have lots of value additions in the works so can always tier and raise rates later.
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  • Profile picture of the author maxsi
    Not clear for me, I missed something....
    why not to make a monthly membership?
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