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Amazon just closed down my Amazon Associates account. I don't know why.

by bluegim
30 replies
This is what they said:

"Hello.

We are writing to notify you that we are terminating the Amazon Associates Program Operating Agreement with you with immediate effect. Your Associates Program account will be closed and you will not receive further payment of advertising fees.

We have taken this step because we have previously closed an account that we have determined belongs to you or a person affiliated with you or acting in concert with you for violations of the Associates Program Operating Agreement, the Product Advertising API License Agreement, or one of the other Associates Programs operated by our affiliates.

You can find the complete terms of the Operating Agreement and its Schedules via this link: https://affiliate-program.amazon.com...ates/agreement.

We insist that you immediately remove all Amazon content, including Special Links, from your site(s). Any other accounts you have or may open in the future may be closed and you will not receive any advertising fees. We reserve all other rights and claims we may have.

Warmest Regards,

Amazon.com"

Did any of you have encountered this? What should I do?

More details:
I run an affiliate site. I've created it in December 2014. Started monetizing it in January 2015. The site was closed down on February 2016.

Yes, I accepted the COPPA rules they outlined.

I asked the live chat personnel why they closed it, they said they didn't know either. I still got some advertising fees for December and January. I can't claim them because of this.

Can somebody help?
#account #amazon #associates #closed
  • Profile picture of the author reachintan
    Keep reaching out to Amazon support through email or phone call until you get an answer. Do it once every day so that they are forced to give you an apt answer.


    Chintan
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  • Profile picture of the author wolfmmiii
    Amazon just closed down my Amazon Associates account. I don't know why.
    "We have taken this step because we have previously closed an account that we have determined belongs to you or a person affiliated with you or acting in concert with you for violations of the Associates Program Operating Agreement, the Product Advertising API License Agreement, or one of the other Associates Programs operated by our affiliates."


    They told you EXACTLY why they closed your account. Not sure what other info you are looking for.
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    • Profile picture of the author DABK
      The only time you'd not know why is if you never had any other account with amazon.com. But, then, you'd be screaming at them, Hey, I only had one account with you. Ever. The one you closed. You're confusing me with someone else.

      But they certainly provided their reasoning for closing the account. Makes you think the OP DID have another account that broke amazon's rules, doesn't it?

      Originally Posted by wolfmmiii View Post

      "We have taken this step because we have previously closed an account that we have determined belongs to you or a person affiliated with you or acting in concert with you for violations of the Associates Program Operating Agreement, the Product Advertising API License Agreement, or one of the other Associates Programs operated by our affiliates."


      They told you EXACTLY why they closed your account. Not sure what other info you are looking for.
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      • Profile picture of the author OPL
        Can you have google adsense with amazon affiliate on the same site?
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        • Profile picture of the author bluegim
          Originally Posted by OPL View Post

          Can you have google adsense with amazon affiliate on the same site?
          I have google adsense on my affiliate site? Will that get it banned?
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      • Profile picture of the author bluegim
        Originally Posted by DABK View Post

        The only time you'd not know why is if you never had any other account with amazon.com. But, then, you'd be screaming at them, Hey, I only had one account with you. Ever. The one you closed. You're confusing me with someone else.

        But they certainly provided their reasoning for closing the account. Makes you think the OP DID have another account that broke amazon's rules, doesn't it?
        I don't have another account. The only account I have was the one banned. I have a lot of friends who are making money with Amazon Associates. They were equally as shocked as me when I got banned.

        I tread carefully whenever I affiliate with these giant companies because I don't want to piss them off. But sadly I still did.
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    • Profile picture of the author bluegim
      Originally Posted by wolfmmiii View Post

      "We have taken this step because we have previously closed an account that we have determined belongs to you or a person affiliated with you or acting in concert with you for violations of the Associates Program Operating Agreement, the Product Advertising API License Agreement, or one of the other Associates Programs operated by our affiliates."


      They told you EXACTLY why they closed your account. Not sure what other info you are looking for.
      I wanted to know what are the "VIOLATIONS" I did.

      That's the thing I want to know. The chat support didn't tell me what it is. They just said they can't open the account for me again.
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      • Profile picture of the author DABK
        Shouldn't you be starting with knowing which account (username, website(s) connected to it) they're talking about?

        Originally Posted by bluegim View Post

        I wanted to know what are the "VIOLATIONS" I did.

        That's the thing I want to know. The chat support didn't tell me what it is. They just said they can't open the account for me again.
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        • Profile picture of the author write247
          Happened to me last year... It did teach me a valuable lesson of not putting all my eggs in one basket. Learn and start over!
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          • Profile picture of the author salegurus
            I lose a braincell every time i read replies like these...


            Originally Posted by alibk View Post

            clean your cokies with ccleaner and change your ip and register using incognito google chrome mod !
            Originally Posted by harris96 View Post

            Amazon is a reputable store to buy things online. Everyone knows the word amazon now. So, there is no need to promote their products.
            Originally Posted by Sempeneh View Post

            hows the progress so far bro ?
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            • Profile picture of the author Kay King
              I lose a braincell every time i read replies like these...
              I agree - and I worry how long it might be before I go into a deficit situation...
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              So sit down, be quiet, and don't touch anything.
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  • Profile picture of the author Lucian Lada
    OP, there's a myriad of threads on this forum discussing the same subject. I recommend you browse them and see what those people did to cause Amazon to ban them, and then see if you did some of those things, too.

    For example, did you send Amazon affiliate links in emails? That's forbidden. Do you have a page where you disclose that you're making money with Amazon? That's required. Etc.
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    • Profile picture of the author bluegim
      Originally Posted by Lucian Lada View Post

      OP, there's a myriad of threads on this forum discussing the same subject. I recommend you browse them and see what those people did to cause Amazon to ban them, and then see if you did some of those things, too.

      For example, did you send Amazon affiliate links in emails? That's forbidden. Do you have a page where you disclose that you're making money with Amazon? That's required. Etc.
      I went through everything. I didn't do anything wrong. I had some of my friends go through my website, too. They said it's clean.

      Do you think I can create another account, but a new name?
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      • Profile picture of the author Mark Singletary
        I always think it is interesting when someone gets banned for some wrong doing, they come here proclaiming their innocence, then in the same breath vow to continue on breaking the rules.

        Mark

        Originally Posted by bluegim View Post

        I went through everything. I didn't do anything wrong. I had some of my friends go through my website, too. They said it's clean.

        Do you think I can create another account, but a new name?
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        • Profile picture of the author JohnMcCabe
          Originally Posted by bluegim View Post

          I wanted to know what are the "VIOLATIONS" I did.

          That's the thing I want to know. The chat support didn't tell me what it is. They just said they can't open the account for me again.
          When you use the chat support at any company, not just Amazon, you are starting at the bottom of the food chain. These folks are trained to answer basic questions, and this is enough most of the time. For more complicated issues, you need to move up a notch or more on the chain.

          Start by calling them on the phone. If the front-line person can't help, ask for a supervisor. Keep moving up until you get your answer or they refuse to take you any further.

          That's how I finally found out why my Adsense account was banned. I kept digging for contacts and asking respectfully until I finally got live email from someone who could tell me. People at the time were amazed that I actually got a real answer from Google, which was known for stonewalling this kind if query.

          As for that lame advice of going through anonymizers and trying to trick Amazon into giving you a new account, don't do it. You may open the account, and even get some advertising fees, but you still have to collect them. You will get caught, probably sooner rather than later, and you will lose any fees earned. And when you get banned this time, there will be no "what did I do wrong" questions.
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  • Profile picture of the author talfighel
    I don't think that it would be a good idea to contact them and beg them to get your account active again. I don't even recommend that you try to open a new account again because they have the technology to catch you again.

    I would just move on. There are other great networks in the market place that are even better then they are.

    Just make sure that you follow the rules so that this does not happen again.
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  • Profile picture of the author agmccall
    None of us know why, but, you could give us a list of some reason you might think it got closed for. Then we can maybe help you out. Although, your best bet is to go to the amazon associates forum, which you can access through your amazon dashboard. There you can read similar discussions as well as start your own

    al
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  • Profile picture of the author alibk
    clean your cokies with ccleaner and change your ip and register using incognito google chrome mod !
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    • Profile picture of the author discrat
      Move on. There are many other options as viable( if not way more so) than Amazon. Even if you have put years of work into Amazon Sites, chalk it up and look at it as a challenge to go in a different more profitable direction


      - Robert Andrew
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    • Profile picture of the author bluegim
      Originally Posted by alibk View Post

      clean your cokies with ccleaner and change your ip and register using incognito google chrome mod !
      Did this work for you? Because I'm going to do this if it did!
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      Direct-Response Copywriter and Content Strategist

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    • Profile picture of the author BradVert2013
      Originally Posted by alibk View Post

      clean your cokies with ccleaner and change your ip and register using incognito google chrome mod !
      Amazon didn't get to where they are by being tricked by incognito mode. They are VERY good at sniffing this stuff out.
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  • Profile picture of the author harris96
    Amazon is a reputable store to buy things online. Everyone knows the word amazon now. So, there is no need to promote their products.
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    • Profile picture of the author DABK
      What the?...


      Originally Posted by harris96 View Post

      Amazon is a reputable store to buy things online. Everyone knows the word amazon now. So, there is no need to promote their products.
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    • Profile picture of the author wolfmmiii
      Originally Posted by harris96 View Post

      Amazon is a reputable store to buy things online. Everyone knows the word amazon now. So, there is no need to promote their products.
      ummm.... This is exact why you DO promote them...
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      • Profile picture of the author Kay King
        Amazon is a reputable store to buy things online. Everyone knows the word amazon now. So, there is no need to promote their products.
        You must be very confused - after all, you are in New York and posting from Pakistan....

        Lot of that going around on the WF these days...
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        Saving one dog will not change the world - but the world changes forever for that one dog
        ***
        Dear April: I don't want any trouble from you.
        January was long, February was iffy, March was a freaking dumpster fire.
        So sit down, be quiet, and don't touch anything.
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  • Profile picture of the author socialsite
    I still remember how I felt when my adsense account got shut down and had no clue why. But it is a important reminder why it pays to have multiple streams of income in case one want's to close down for no good reason.
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  • Profile picture of the author Randall Magwood
    Originally Posted by bluegim View Post

    Did any of you have encountered this?
    Yes. Welcome to the club.

    What should I do?
    I am confident that you loved your Amazon income and the ease of making money there was. But don't try to sell on Amazon anymore. Take control of your business, and your life.

    Take a few days off to cool down... then start over doing affiliate marketing with a different company - or create your own info-products and sell them yourself on your website.
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  • Profile picture of the author Brent Stangel
    Move on.
    You might want to consider following the TOS of any opportunity you get involved with, as you clearly have issues with following rules.

    We have taken this step because we have previously closed an account that we have determined belongs to you or a person affiliated with you or acting in concert with you for violations of the Associates Program Operating Agreement, the Product Advertising API License Agreement, or one of the other Associates Programs operated by our affiliates.
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  • Profile picture of the author Sempeneh
    hows the progress so far bro ?
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  • Profile picture of the author BradVert2013
    Originally Posted by bluegim View Post


    We have taken this step because we have previously closed an account that we have determined belongs to you or a person affiliated with you or acting in concert with you for violations of the Associates Program Operating Agreement, the Product Advertising API License Agreement, or one of the other Associates Programs operated by our affiliates.
    They told you exactly why your account was closed.
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