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Don't you just love AOL users?

by helisell
9 replies
Is it my imagination or do people with the dreaded "AOL" in their email address always need a lot more hand holding and explanation when they make a purchase?

Is it just me?
#aol #love #users
  • Profile picture of the author ANDREIS
    Ha ha...there may be some truth to that but in my case I still have aol mail which I keep for emotional reasons because it was created sooo loong time ago. It's one among too many different email addresses I have...
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  • Profile picture of the author gjabiz
    Originally Posted by helisell View Post

    Is it my imagination or do people with the dreaded "AOL" in their email address always need a lot more hand holding and explanation when they make a purchase?

    Is it just me?
    Just you.

    Knowing most may be AARP members helps. If they find my promotion, buy, then they get serviced same as anyone else.

    Have no "dread" over my AOL customers. Warriors? That's a real nightmare, HA!

    gjabiz
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    • Profile picture of the author discrat
      Originally Posted by gjabiz View Post

      Just you.

      Knowing most may be AARP members helps. If they find my promotion, buy, then they get serviced same as anyone else.

      Have no "dread" over my AOL customers. Warriors? That's a real nightmare, HA!

      gjabiz
      heheh so true.

      I will say after much ribbing from me over the years my 86 year old Dad finally saw the light and after 19 years got rid of his AOL address ( and $10 a month fee ) to get a Free Gmail address


      - Robert Andrew
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  • Profile picture of the author MikeAmbrosio
    What? AOL is still around?

    LOL
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    • Profile picture of the author Steve B
      Many of those long-time loyal customers were also stock shareholders in the early days. They are the ones laughing now.

      Steve
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      Steve Browne, online business strategies, tips, guidance, and resources
      SteveBrowneDirect

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  • Profile picture of the author nwik
    AOL is classic. Does it still exists, by the way? LOL.

    AOL is one of the and first major source of e-mails. It's one of the best.
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  • Profile picture of the author David Beroff
    Not only does AOL still exist, but they're very happy to continue accepting their customers' money every month.

    I have found that many AOL customers don't realize that they can keep their @aol.com email address for free, and that they do not have to keep paying a monthly fee if they do not necessarily need the dial-up service. You have an excellent opportunity to establish good will with such people by helping them to understand just that!

    By the way, before you roll your eyes at the phrase "dial-up service", please understand that there are quite a number of people (in America, at least) who simply can't get better Internet service where they live. It's not from a lack of ability or knowledge or even money. Trust me, most of them want broadband; they just can't get it.
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  • Profile picture of the author Sarevok
    Email Steve Case and give him hell.

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