clickbank MULTIPLE refunds?

innocent07 · 08-25-2009, 11:59 PM

I have a number of products on clickbank, can the Same user who purchases my seperate items get Refunds on each of the products?

or can clickbank Note that it is the same person requesting the refund (by their Name, credit card etc) and they can Block refunds?

or clickbank Cant block any refunds aslong as they are within the time period?

kkchoon · 08-26-2009, 02:59 AM

I did refund for 1 service and try to resubscribe, it turns out I have to use another name and account! So clickbank should be doing some great work here!

dave147 · 08-26-2009, 03:22 AM

cb can block a person from ordering if they are ordering a number of products and requesting refunds, but you'll need to email them about the "customer" - never heard of them blocking refunds

Michael Lee · 08-26-2009, 03:57 AM

I have one thick-skinned customer who ordered almost ALL my Clickbank products and refunded everything she purchased, which has never happened before.

I mean, if she ordered one, two, or three products and she's not satisfied with them, why does she need to order almost everything?

Just goes to show she just wants to "steal" them.

janvera · 08-26-2009, 04:02 AM

I've heard that they are very strict about this sort of thing, did this actually happen to you or you just being hypothetical?

James Schramko · 08-26-2009, 07:20 AM

Use DL guard and BAN the person from buying anything in your system by IP and email.

Alexa Smith · 08-26-2009, 07:54 AM

I believe Clickbank can and sometimes will block orders. I think they won't ever block refunds within the time-period (and I certainly wouldn't, in their position).

Harvey.Segal · 08-26-2009, 07:57 AM

ClickBank's return policy states

"Customers requesting serial or repeated returns may be blocked from making further purchases"

Harvey

wisecrone333 · 08-26-2009, 08:08 AM

I think the level of the refunds would have to be quite high for cb to consider blocking a person because from what I have seen online one of the reasons cb products are so popular with customers is that they do have basically a no-questions asked refund policy - but I had actually been put off from selling my products on there because of Michael Lee mentioned about the stealing stuff.

Is it really that bad? is it worth selling or promoting products on clickbank?

Lisa

Josh Spaulding · 08-26-2009, 08:43 AM

Yes, they can. Any customer who is unhappy with any product they purchase from the Clickbank Marketplace can get a refund. It's their policy.

dave147 · 08-26-2009, 08:48 AM

if a person orders 2 of your products and submits a refund request on both, you can have them blocked at cb from making further purchases, if you choose to do so

melanied · 08-26-2009, 09:06 AM

They'll block them from making purchases, but not from getting refunds issued on what they've purchased.

08-25-2009, 11:59 PM	#1
innocent07 Advanced Warrior Join Date: Aug 2008 Posts: 574 Thanks: 0 Thanked 2 Times in 2 Posts	clickbank MULTIPLE refunds? I have a number of products on clickbank, can the Same user who purchases my seperate items get Refunds on each of the products? or can clickbank Note that it is the same person requesting the refund (by their Name, credit card etc) and they can Block refunds? or clickbank Cant block any refunds aslong as they are within the time period?
	.

08-26-2009, 02:59 AM	#2
kkchoon Advanced Warrior War Room Member Join Date: Sep 2007 Location: Online World... Posts: 1,731 Thanks: 20 Thanked 230 Times in 124 Posts	Re: clickbank MULTIPLE refunds? I did refund for 1 service and try to resubscribe, it turns out I have to use another name and account! So clickbank should be doing some great work here!
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08-26-2009, 03:22 AM	#3
dave147 Platinum Warrior Member War Room Member Join Date: Mar 2009 Location: AU Posts: 1,205 Thanks: 41 Thanked 106 Times in 95 Posts	Re: clickbank MULTIPLE refunds? cb can block a person from ordering if they are ordering a number of products and requesting refunds, but you'll need to email them about the "customer" - never heard of them blocking refunds
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08-26-2009, 03:57 AM	#4
Michael Lee Expert Persuader War Room Member Join Date: Mar 2005 Location: , , . Posts: 2,702 Thanks: 165 Thanked 61 Times in 42 Posts Social Networking Contact Info	Re: clickbank MULTIPLE refunds? I have one thick-skinned customer who ordered almost ALL my Clickbank products and refunded everything she purchased, which has never happened before. I mean, if she ordered one, two, or three products and she's not satisfied with them, why does she need to order almost everything? Just goes to show she just wants to "steal" them.
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08-26-2009, 04:02 AM	#5
janvera Active Warrior Join Date: Aug 2009 Posts: 31 Thanks: 0 Thanked 2 Times in 2 Posts	Re: clickbank MULTIPLE refunds? I've heard that they are very strict about this sort of thing, did this actually happen to you or you just being hypothetical?

08-26-2009, 07:20 AM	#6
James Schramko Senior Warrior Member War Room Member Join Date: Apr 2006 Location: Sydney, Australia. Posts: 3,029 Thanks: 97 Thanked 315 Times in 148 Posts Social Networking Contact Info	Re: clickbank MULTIPLE refunds? Use DL guard and BAN the person from buying anything in your system by IP and email.
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08-26-2009, 07:54 AM	#7
Alexa Smith Wordsmith War Room Member Join Date: Sep 2008 Posts: 1,855 Thanks: 669 Thanked 511 Times in 370 Posts	Re: clickbank MULTIPLE refunds? I believe Clickbank can and sometimes will block orders. I think they won't ever block refunds within the time-period (and I certainly wouldn't, in their position).
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08-26-2009, 07:57 AM	#8
Harvey.Segal Mr SuperTips War Room Member Join Date: Jul 2002 Location: United Kingdom. Posts: 3,345 Thanks: 25 Thanked 353 Times in 161 Posts	Re: clickbank MULTIPLE refunds? ClickBank's return policy states "Customers requesting serial or repeated returns may be blocked from making further purchases" Harvey
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08-26-2009, 08:08 AM	#9
wisecrone333 Life Student War Room Member Join Date: Jul 2009 Location: rural NZ Posts: 133 Thanks: 64 Thanked 14 Times in 13 Posts Social Networking	Re: clickbank MULTIPLE refunds? I think the level of the refunds would have to be quite high for cb to consider blocking a person because from what I have seen online one of the reasons cb products are so popular with customers is that they do have basically a no-questions asked refund policy - but I had actually been put off from selling my products on there because of Michael Lee mentioned about the stealing stuff. Is it really that bad? is it worth selling or promoting products on clickbank? Lisa
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08-26-2009, 08:43 AM	#10
Josh Spaulding Senior Warrior Member War Room Member Join Date: Oct 2006 Location: Indianapolis Posts: 2,834 Thanks: 27 Thanked 24 Times in 7 Posts Social Networking	Re: clickbank MULTIPLE refunds? Yes, they can. Any customer who is unhappy with any product they purchase from the Clickbank Marketplace can get a refund. It's their policy.
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08-26-2009, 08:48 AM	#11
dave147 Platinum Warrior Member War Room Member Join Date: Mar 2009 Location: AU Posts: 1,205 Thanks: 41 Thanked 106 Times in 95 Posts	Re: clickbank MULTIPLE refunds? if a person orders 2 of your products and submits a refund request on both, you can have them blocked at cb from making further purchases, if you choose to do so
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08-26-2009, 09:06 AM	#12
melanied NicheChick.com War Room Member Join Date: May 2007 Location: Los Angeles, CA Posts: 960 Thanks: 38 Thanked 88 Times in 45 Posts Social Networking Contact Info	Re: clickbank MULTIPLE refunds? They'll block them from making purchases, but not from getting refunds issued on what they've purchased.
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