My Issues with GetResponse and Auto Responders... Need Help! (again)

Resend the confirmation email.

You might get some.

I've been using InInBox for over a year. I started out experimenting with them with just one list, but over the year I've moved everything to them. I love them and their customer service is great.

I've just checked and they definitely accept CSV imports. Also, they are free until you reach 2,000 contact emails.

If you bought a list, then it's best to inport those into a self-hosted or cloud-based autoresponder service. And there are many of those out there.

If you can convince Aweber to import those leads over for you, then switch to Aweber. I used to use GetResponse, but switched to Aweber for this exact reason. Aweber allows you to turn off double optin. But as far as I'm aware, Constant Contact, Get Response, and many others force the double-optin. And I don't like being forced to do this. I like having the option of choosing. Some of my lists, I keep double optin on, by default, because I want the quality of the list to be higher. But some of my lists, I turn it off, because it's a freebie list or just for simplicity I want to add more people to that list faster.

Also, aweber has a feature which automatically moves people from one list to another. Once the join one aweber list, if you send them another offer, and they optin to that list too, then they can be automatically removed from the previous list. This is a nice feature to move your 'buyers' off of a 'freebie' list, and helps you sort your subscribers from the 'freebies' to more loyal followers and buyers.

Thanks Brent, I was thinking about this and this might be an option... like you said, I might be able to recoup some. The only issue is that they already received my "free gift" for this niche, and there is not much of an incentive to subscribe, but then again, some might want to.

Hi Annie Pot,

I trust your judgement so I'll definitely look into them, they might be useful for that list of uncpmfirmeds. Thanks! : )

Hi Jeff Burritt,

The list I built of unconfirm emails over the last 3 weeks are primarily through FB ads, which is not cheap, and since they are not confirmed, I might have trouble importing them into Aweber, which I remember hearing back in the days they would make your list opt in again. And I should say that I'm not sure if this was the case exactly, or if it still is?

I like to keep my lists clean, and even though they are single opt in, I am getting an average of 39% open rate, and an average of 65% click through rate.

How is Aweber? Recently there's been a lot of talk on FB about their poor deliverability rate. Any thoughts?

And thanks for the info.

Hi

it is not encouraged by most of the email marketing (even aweber) to do mass import,it will be viewed as spamming

Thanks

I have a problem with any ESP that forces "double optin" on me. I would go with Aweber. I've been using them for the last 5 years and haven't had any problems.

No one will allow you to import paid list

Benchmark Email is another great ESP that you may want to consider and they also allow you to Import your contacts as CSV and even other multiple formats.

They also have a free plan for up to 2000 Subscribers.

You should change to Aweber

If you prefer using getresponse, export all your data and copy the unconfirmed users and close your account and open a new one up and import it all back in.

You could get a free trial from Aweber, which will give you 500 contacts. So you could import most of the contacts in and test deliverability. Most autoresponders have a free trial and allow you to import your data.

Getresponse has always allowed single-optin and they have always allowed importing a list. It will be reviewed by their compliance team which should not be an issue in your case. If you can't figure out how to upload it as a file you should contact their support again. It doesn't make sense that someone in support cannot help you get this sorted out.

I use i-autoresponder .com and listbuilderdirect .com and never got issues with them

If your list of subscribers is legitimate (optins), then you can upload without problems

GetResponse does not force double opt-in on you, nor does Aweber.

However, I have heard many times throughout the course of my time as a marketer that they do. I don't know if they force it on some people for whatever reason, but I have had accounts with both companies since 2009 and this has never been the case for me. My guess is that the OP missed a setting somewhere and didn't realize it. One thing that I have found, at least in my opinion, is that GetResponse is more difficult to use and not as user friendly as Aweber.

As far as deliverability, Aweber is the best in the business, hands down.

A lot of people use Gmail, and for the past 3 or 4 months now I have noticed that Gmail has taken it upon themselves to decide emails that I have chosen to receive are spam. Even after I have marked them "not spam," they have still continued to end up in the spam folder.

I have missed a lot of emails containing updates for software and products I bought because Gmail has decided that even though I have chosen to receive these emails, they are still spam in their opinion. I even click on the star to mark them "important" and sometimes they will still go to spam.

I think this is what is resulting in a lowering of open and CTR rates that a lot of marketers are talking about as of late. I have found that if I want to make sure that I get the emails I have chosen to get, I have to whitelist all of the "from" email addresses. Honestly, it seems to me it's just another attempt by Google to decide they own the Internet. It's starting to get real old, too. Every day I have to go through my spam folder and every day I find emails that I wanted to receive there.

Also, I have noticed that even big name marketers emails are going to spam, so it's not like they are discriminating.

I have also noticed with Gmail that even if you are SUPER careful with following all of the best practices for email sending, your emails may still go to spam. Doesn't seem to be any rhyme or reason to it. I've also noticed that one day I will get emails from a marketer I subscribed to and the next day they will go to spam. The day after that they will end up in the "promo" folder, and then the day after that they end up in the "primary" folder. Gmail is just a mess lately.