Wow, Ebay Selling Has Changed - For the Worse!

34 replies
Okay, I'm probably slow on the uptake here, but I just have to rant to somebody! Yes, it's been years since I sold an item on Ebay, but I remember it being a smooth easy process, and I got paid immediately.

Then, just last week my girls asked me to sell some pony books on ebay for them, and I thought, no problem, I'll list the set of books. And they sold, yay!

But! Now I find that we don't get paid for 90 days, and we won't get paid AT ALL unless we sell another 24 items, AND their value totals $250! What kind of raw deal is that? Who ever heard of such seller-penalising conditions? This is a real slap since the ebay days of old. I'm online every day, but I never knew of this change.

Needless to say we won't be going this route to earn a living, and I feel really baited - these conditions were not highlighted to me as I listed the item.

What do you think, Warriors?

Miffed,

Sue
#changed #ebay #selling #worse #wow
  • Profile picture of the author wolfmmiii
    That doesn't sound right. I haven't sold on eBay in some time but I suspect that is not accurate. At least I hope it's not accurate.
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  • Profile picture of the author DeePower
    When did this happen? We sold some stuff about a month ago and didn't have to reach the 24 item or $250 benchmark. Is it possibly just for Australia?
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  • Profile picture of the author srumsley
    Yep, it's accurate alright, look at this:

    Update for sellers establishing a track record | eBay Seller Center

    Notice they say you have to meet ALL the criteria, not do this OR that, but do this AND that.

    And this is the ebay.com page, not ebay.com.au (Australia).

    Incredible, right?

    Sue
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  • Profile picture of the author apollo gabriel
    Wow is that really true?!!!

    When is that policy applied?! if that is true it is really pain to have a bench mark of $250

    plus the 90 days before you get paid! that is really something that must not be overlooked!!

    change is good but that doesn't include this , we can accept 90 days for us to be paid

    bur not with the benchmark!!! what if you have no item to sell! does that mean that you have to sell

    more stuff to reach their benchmark and get paid for 90 days! that is bad businessstrategy !!!
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  • Profile picture of the author Kay King
    I'm not sure you are reading that correctly and suggest you go to ebay forums to ask about it.

    It talks about 25 transactions to establish a "track record" - and as one of the requirements to be paid "immediately". I don't see anywhere that says you won't "get paid" until you have 25 transaction
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    • Profile picture of the author srumsley
      Originally Posted by Kay King View Post

      I'm not sure you are reading that correctly and suggest you go to ebay forums to ask about it.

      It talks about 25 transactions to establish a "track record" - and as one of the requirements to be paid "immediately". I don't see anywhere that says you won't "get paid" until you have 25 transaction
      Yes, it describes these conditions as being imposed while you are establishing a track record, and then it goes on to say exactly what they mean by this. I have copy/pasted it here:
      "
      While you gain experience selling on eBay, access to funds from buyer payments may be delayed to promote successful fulfillment. Rest assured this is a temporary situation. As soon as you meet all of the following criteria, payments from your buyers will generally be available immediately:
      • It's been more than 90 days since your first successful sale;
      • You've had more than 25 sales transactions; and
      • You've had more than $250 in total sales. "
      (end of paste)


      I will definitely follow your advice though and question this in the forums, as you suggest, and if I am mistaken, then their wording above is incredibly misleading and the copywriter should be fired :-) To me this post says clearly that all three criteria points must be met before they will release the proceeds of your sales to you.


      Anyone else get that message from their post pasted above?


      Sue
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  • Profile picture of the author srumsley
    Yes, I agree, this is very offputting for sellers. I have tried to find out in ebay's business blog posts when this came in, but it is not archived. The page I have linked to above was one I was directed to where I was told our funds were "pending" and then I clicked on a "learn more" link, and the page above was what came up.
    In the url of this page it is described as "funds availability - new" and the page heading is "Update for sellers . . ." but the post / article is not dated.

    My beef is, it seems that this holding up of funds, potentially indefinitely, is NOT communicated to the seller during the listing process. I feel cheated, and my girls won't get their money unless I pay them myself.

    Remember "buyer beware"?

    This is definitely "seller beware"! So heads up all you Warriors!

    Sue
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  • Profile picture of the author JVConnect
    ebay become pain in the ass, it's because they want probably to filter new sellers, not only to prevent spam and fraud buy also they want less competition for the main sellers, the big companies that sell at them
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  • Profile picture of the author Kay King
    I can definitely see how it could be misinterpreted - very easily. However, I don't think the "25" is a requirement to be paid.

    access to funds from buyer payments may be delayed to promote successful fulfillment
    Seems to say you'll be paid after the order is fulfilled....in other words only after payment has cleared and time for complaint/refund may have passed.

    As soon as you meet all of the following criteria, payments from your buyers will generally be available immediately:
    I think this is a separate statement and (deliberately?) misleading as it refers to "immediate payment".

    If you find out what the true requirements are - let us know.
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  • Profile picture of the author AceOfShirts
    Wow. Like everyone else I am really surprised. I used to sell a lot of CD's and shirts on there. It has been a few years though. The shipping costs are what were killing me. When I first clicked on this thread that's what I thought the problem was going to be. I would have never guessed the problems you listed.
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    • Profile picture of the author srumsley
      Okay, I have scrolled down further and read more information that they should have clarified right from the start - it isn't quite as bad as that first page sounded - in fact their whole page should have been written in reverse order to what it is.

      However, I have posted on their forums to get clarification, and the fact that I have done so may alert them to the fact that this information is terribly misleading.

      I'm still not going to become an ebay seller for a living. Gonna start a new membership site. :-)

      Thanks for your responses, guys. Blood pressure is starting to go down . . . :-)

      Sue
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      • Profile picture of the author Mike Anthony
        Originally Posted by srumsley View Post

        Thanks for your responses, guys. Blood pressure is starting to go down . . . :-)
        You have to try decaf sue. I haven't scrolled down and I could tell it refers to being paidI MMEDIATELY after a sale and yes its reasonable - you don't get the money right away until you have established yourself. You still get your money after fulfillment (shipped and received items).

        I know you meant no harm but people read the OPs of panic threads like this and it causes rumors that persist for months or years
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        • Profile picture of the author srumsley
          Okay, I accept the rebuke humbly :-), yes I do drink decaf, and yes it did mention how to receive payments immediately, but no time frame for what the alternatives were, except the quoted 90 days. Honest I did read and re-read this, and until scrolling much further, that was the strongly implied meaning.
          But my apologies - I certainly don't want to be the origin of false rumors. However I must point out that clear unambiguous copywriting is getting rare!
          Have a great day all. Decaf on tap.
          Sue
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  • Profile picture of the author aizaku
    ...hell, your headline got me to click...

    give up on ebay and take that marvelous marketing brain of yours right into I'm niche.
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  • Profile picture of the author laurencewins
    Seeing you're here in Oz, try Gumtree.com.au It's a great site, costs you nothing, you and the other person communicate with no third party involvement controlling when it is paid, etc.

    I have used both. eBay is good for some things and Gumtree for others.
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  • Profile picture of the author vegaspro
    This was first discovered if you had opened a new PayPal account recentlt - new policy is you can't touch the money for 20+ days.
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  • Profile picture of the author Zachary S
    eBay lost me years ago. They suck and they always will. Long live all the other great Internet retailers that are crushing them by the minute.
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  • Profile picture of the author jchoros
    Those rules have been in place for at least two years now. I stopped selling on eBay because they charge too much for fees and my profit was minimal.

    You can try Bonanza, it's a similar site but I don't think they make you wait for payment.

    To be correct on eBay though, you need 25 positive seller ratings, not just 25 sales. Until you do that, sell $250 worth and wait 90 days, you'll be stuck in 'PayPal jail'.

    Alternatively, if you have an old eBay account, or someone else you know will give you access, at least you can skip the 90 days.

    Hope that helps.
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  • Profile picture of the author ForumGuru
    Banned
    The current policy is good policy. As someone that has maintained a 100% rating on there for more than a decade, I don't mind them making it more difficult (and keeping it more difficult) for scammers and quick hitters to operate.

    I buy a lot of stuff off of ebay and the last thing I sold on there was a chair for more than $2500...I love ebay.
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  • Profile picture of the author windsurfer
    Available in 3 DAYS after tracking shows delivered

    When will my funds be available?

    Based on your shipping method and the shipping information you provide, here's when your funds should be available:

    3 days after we can confirm the order was delivered, if you pay for shipping and print labels on eBay, or if you ship directly using USPS, UPS, or FedEx and manually enter your tracking information into My eBay. The eBay label printing service is free, your tracking information uploads automatically, and you'll get funds to help cover shipping.

    Update for sellers establishing a track record | eBay Seller Center
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  • Profile picture of the author Steve B
    Originally Posted by srumsley View Post

    I'm probably slow on the uptake here, but I just have to rant to somebody!

    Have you really done your homework to see what the eBay processes are? I don't think so. I sell some on eBay and haven't experienced your "gloom and doom" at all.

    Ranting on public forums wastes a lot of peoples' time. Rant instead to your best friend, your cat, or better yet, your pillow.

    Steve
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    • Profile picture of the author tyronne78
      Nice one Steve.

      Originally Posted by Steve B View Post

      Have you really done your homework to see what the eBay processes are? I don't think so. I sell some on eBay and haven't experienced your "gloom and doom" at all.

      Ranting on public forums wastes a lot of peoples' time. Rant instead to your best friend, your cat, or better yet, your pillow.

      Steve
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  • Profile picture of the author Brent Stangel
    Excellent!!

    As someone that has maintained a 100% rating on there for more than a decade
    I'm in my ninth year!

    Ebay, like many others, are taking steps to stop scammers who post Amazon or CL ads on Ebay as, "arbitrage."

    Watch for much more along these lines.

    Protecting members from potential scammers, how dare they??
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  • Profile picture of the author Van Dam
    Have 100% feedback and an account for over 10 years and I've never ran into any problems such as those mentioned above.

    However, a friend of mine opened a new account a few years ago I remember and they had to wait 30 days for funds to be available in their paypal account. It was general practice for new sellers and frankly I think it is good to weed out the scammers.

    I remember at that time he researched it and it said if the buyer leaves you feedback that the funds might be released quicker.
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  • Profile picture of the author EPoltrack77
    It's one way to look at it. I'm sure there is another side and an opportunity that you can leverage.
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  • Profile picture of the author ramblinman
    It is part of the new system to hold funds until a good track record is shown, unfortunately with all the scam artists out there this is the result. It is unfortunate for new genuine users that they have to go through this too, Ebay should really highlight this a lot better than they do as well as the other options, but it is a good idea, if a bit annoying.
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  • Profile picture of the author vovanfree
    I didnt sold something on ebay but how it could be possible.There must be some error or might be your product is underreview or could be any thing happen.I suggest you to have words with customer support so that you may know it right way.They will guide you much better.May you also go for amazon ?
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  • Profile picture of the author Zoe_21
    Does this policy apply to international sales?
    This policy applies to new sellers registered on eBay.com or eBay.ca
    Geeeezzz!!!

    Wonder if it will be a requirement for other countries soon?

    Seems bias to have it just for .COM or .CA sellers
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  • Profile picture of the author JohnMcCabe
    I'm a casual eBay seller at best. And I've never had a problem.

    The one time I've had to wait for money (beyond the proof of delivery requirement) was when I sold a pair of Disney passes we weren't going to be able to use. Payment was withheld until the buyer posted positive feedback.

    Turned out that the delay wasn't eBay's fault. It was the buyer's. Woman in Canada bought the tickets and had them mailed to a friend in the States. When I explained the predicament, she agreed to call the friend and verify that the tickets were legit. I had my feedback an hour or so later, and the money was released.

    Of course, other than the listing fees and (usually) free shipping offer, I make 100% pure profit. My wife spends her TV time in front of her laptop entering various contests and sweeps - and she wins more than her share. The laptop I'm typing this on was a sweepstakes prize. Anyway, we just eBay the stuff she wins that we don't want to keep or can't use. Over the years, I've maintained 100% positive feedback as both a seller and a buyer.
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  • Profile picture of the author seobro
    FEE bay is a terrible company. This was not always the case. Back in the 90's they were great and I did use em. Sadly, amazon has been going to the FEE BAY school of consumer service. Notice how they are also getting max worse. Maybe Ali Baba and the forty thieves can rescue us.

    BTW, remember that E-BAY and PAY PAL are two sep companies.
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  • Profile picture of the author moneymagneto
    Ok, you need a strong track record on eBay or they withhold money until you are a trusted seller.
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  • Profile picture of the author hamzamarketing
    I'm actually doing Amazon to eBay arbitrage. I think you didn't understand well what the 25 transactions are for.

    In fact, the 25 transactions are just one of the three criteria you need in order to start getting paid instantly.

    Here's a copy/paste of those criteria from eBay's policy:

    As soon as you meet all of the following criteria, payments from your buyers will generally be available immediately:
    It's been more than 90 days since your first successful sale;
    You've had more than 25 sales transactions; and
    You've had more than $250 in total sales. "
    Selling on eBay is still amazing. Why? Simply because of their huge organic traffic.

    Cheers,

    Hamza Bk.
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    • Profile picture of the author windsurfer
      100% agree with you that eBay is one of the best places to sell.

      Available in 3 DAYS after tracking shows delivered

      When will my funds be available?

      Based on your shipping method and the shipping information you provide, here's when your funds should be available:

      3 days after we can confirm the order was delivered, if you pay for shipping and print labels on eBay, or if you ship directly using USPS, UPS, or FedEx and manually enter your tracking information into My eBay. The eBay label printing service is free, your tracking information uploads automatically, and you'll get funds to help cover shipping.

      Update for sellers establishing a track record | eBay Seller Center

      Originally Posted by hamzamarketing View Post

      I'm actually doing Amazon to eBay arbitrage. I think you didn't understand well what the 25 transactions are for.

      In fact, the 25 transactions are just one of the three criteria you need in order to start getting paid instantly.

      Here's a copy/paste of those criteria from eBay's policy:



      Selling on eBay is still amazing. Why? Simply because of their huge organic traffic.

      Cheers,

      Hamza Bk.
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  • Profile picture of the author oholymike
    This is just another good example of when you make your business dependent on someone else's platform, you're forever at their mercy.
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