Bad debt client - how do you approach no longer offering services to a client
I have a client that I have done work for a couple of times.
Each of the two times they have really taken a long time to pay their final bill, it has taken me a lot of phone calls and follow ups to get the payment which took up a lot of time and it's not something I want to continue with.
They are asking for another project to be done and I want to decline the work, the reason is because they take too long to pay.
For the sake of keeping the peace, is it better to offer an explaination that I'm too busy and not taking any more work on until a set period of time? Or would it be better for me to be honest.
I no longer want to work with this person as it just takes up too much time and they are unreliable however I'm not sure exactly how to approach it. In the past people that have been slow payers or bad debts have got the hint and either paid up front the next time or used another service provider as they are embarrassed I guess.
What's your take, I am leaning towards saying I have taken on a big project and not available to them for a long time (like forever). .. I want to remain professional but be very clear I am not interested in their business.
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