Vetting Employees on Freelancer?

by gpacx
6 replies
Hey guys, I'm hoping to start a conversation about vetting employees on Freelancer so that I can get some insight into how other people are hiring Freelancers and what that process looks like from the other side. I'm currently a relatively successful freelancer but I've only been on the employee side, never actually worked as an employer. I recently connected with a group of young entrepreneurs that regularly hire freelancers and I had a chance to ask them how they filter through bids and hire someone. Here's what I found out.

-First, they provide a very detailed project brief. They want to do this because they need to ensure that the person they hire fully understands the project and they don't want to explain the project to every single person they get in contact with. By explaining in detail the first time, it's easy to check whether the worker has his head wrapped around what needs to get done from an early point.

-Second, they always ask for a specific word to be mentioned at the beginning of the proposal. What this does is it quickly highlights whether or not the person who wrote the proposal actually read the job brief or not. If they didn't, it's likely that they're just posting the same bid on every project and we don't want to hire someone who is doing this. Second, if they actually read the job brief and still failed to put the correct word there, they either didn't understand what that meant or didn't follow instructions accurately - neither of these are characteristics of the person you want to hire!

-Third, they ask the Freelancer to come up with the deadlines and milestone release schedule for the work. This gives that person the chance to manage expectations and exhibit their organizational competence. If the job is huge and the worker says they can get it done within two days, we know that they may be outsourcing a large part of it, it may be getting done by a team or they may just be lying to get the job. We want to hire people that do the work directly, not someone that uses subcontractors. It doesn't matter sometimes if the work takes a bit longer, if we're certain that the person we're talking to is doing the work and we're not risking the success of the project on a game of broken telephone.

-Fourth, they negotiate the price. The price is often the easiest part to deal with because out of 30 proposals there are maybe only one or two people that seem competent to do the work and frequently just one person. The price gets negotiated down to a level where both parties are happy and the work can start.

What do you guys do when hiring Freelancers to make sure that you're hiring the right person? Do you ask to see samples? Check their portfolio and reviews? Ever hire someone brand new? Please share some of your ideas and best practices so I can learn to hire my own Freelancers in the future. Thank you!
#employees #freelancer #vetting
  • Profile picture of the author Steve B
    Personally, I think you go after "horses for courses" as they say. One size never fits all in the business world.

    Here's an example: you want to hire someone to install a web site for you. Do you really need to be concerned with freelancers portfolios, or years of experience, or capabilities of programming? No, it's a simple job you want done and you're not going to pay much for it so you review what your freelancers give you as their qualifications and you make a choice. It should be fairly easy to find a capable person based on the material they give to you as their qualification to do the work.

    On the other end of the spectrum is a large, detailed, maybe complicated project worth many thousands of dollars that is going to take a very special freelancer to get it completed to your satisfaction in the time frame stated. You want the right "horse for the course" in this instance and just anybody will not be right for the project. This is where, IMO, you need to come together to discuss the project, ask and answer questions, talk about strategies, and be open to give and take. You can't afford to be wrong in choosing a freelancer so you both work to assure each other that you are, together, the right fit.

    And by the way, in my mind, there is nothing wrong with a freelancer that wants to hire outside help in a big project. Why should he have to do the whole thing himself? I like the fact that he acknowledges his time constraints and maybe execution deficiencies and is willing to look to outside help when he understands he is going to need it to produce a top quality output.

    Remember, all projects are not the same and you hire in ways that fit the money and time involved.

    Steve
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  • Profile picture of the author SummerDaze
    If you're on freelance sites you will have to suck it and see as they say.

    I have worked on these sites before and I still do now and again to get regular work in and in some cases I have also been an employer.

    Being about to see from both sides of the fence I would offer the following feedback or suggestions if you're looking to hire the 'perfect' freelancer (if this even exists).

    From the Employers Point of View:

    - Only engage people who have experience and ratings (I know this may not be fair to new freelancers but I have found that I don't have time to teach the process to new people).
    - Ask for examples
    - Read all of their feedback - good and bad
    - Ask for a firm delivery date
    - Ask lots of questions and provide your own example of what you had in mind to ensure the freelancer gets the brief
    - Try to employ people who are from your country if you can, that way they will have the same grasp on grammar and English
    - If you have a bad feeling or don't think the freelancer 'gets' it, move on

    From a Freelancers Point of View:

    There is always two sides to the story and employers are all unique so here's my take on what freelancers should look out for:

    - Be aware of any cultural differences re briefs and terminology
    - Don't work with people that try and negoitate heavily, it sets a precedence and you won't want to work with people that don't value your work
    - Don't work with people who want to arrange to pay you 'offline' - the alarm bells should sound at this point
    - Don't take the conversation offline - do it all in the platform so that you have records
    - Don't start work until milestones are set up
    - If you think the employer is being rude or a little abrupt in the briefing process and you aren't comfortable, don't accept the project
    - Avoid working with people who think you are a staff member, you are freelancing
    - Be clear about the delivery date and if this is over a different time zone, figure out what this is for the employer so you're not going to be late

    It really is a wait and see game with freelancing, I have had amazing results and I have also had to set up disputes so it's really difficult to get the right fit.

    There are so many freelancers and employers looking for work and projects to be done, with a little effort it's pretty simple to find someone that would suit.
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  • Profile picture of the author yukon
    Banned
    Why do so many post today have weird characters ( I€ )?

    Are all these profiles bots, same person, poor translation, copy/paste fail or what?
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  • Profile picture of the author shaunybb
    Yukon!


    Yes I have noticed that aswell....so weird
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    You FAIL online because you have the WRONG information.....
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  • Profile picture of the author Kay King
    I thought it was copy/pasting from Word which will give odd characters if you don't convert to text or html first.

    But it's so prevalent now - I think there's another reason. What I don't understand is why no one IN CHARGE seems to see it as a problem....but apparently they don't.

    Maybe one of the people this is happening do (the characters - pun intended) could explain their posting procedure.
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  • Profile picture of the author zdebx
    As Steve said, it's a very broad question and I doubt there's a sure-fire way to answer it.

    Yes, of course you should look at previous feedback/reviews, check the person's portfolio and generally exchange a few messages and see what replies you get, then based on that you will already have a rough idea of who you are dealing with.
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