by Dana_W
19 replies
A lot has changed since I wrote Twitter Goldrush a year ago (to the point that I just removed the link to Twitter Goldrush from my signature line, because I need to redo it significantly):

Twitter just sent out an email outlining their new terms of service - which may affect how some Warriors do business on Twitter.

My main takeaway from this - when I first joined Twitter I followed 2000 people in one day. I now would recommend following only a couple of hundred in a day, to be safe.

FROM TWITTER'S TERMS OF SERVICE PAGE: Accounts engaging in the activities specified below are subject to permanent suspension.

* Serial Accounts: You may not create serial accounts for disruptive or abusive purposes. Mass account creation will result in suspension of all accounts.

* Name Squatting: You may not engage in name squatting. Accounts that are inactive for more than 6 months may also be removed without further notice. Some of the factors that we take into account when determining what conduct is considered to be name squatting are:

the number of accounts created
creating accounts for the purpose of preventing others from using those account names
creating accounts for the purpose of selling those accounts
using feeds of third-party content to update and maintain accounts under the names of those third parties
*Invitation spam: You may not use Twitter.com's address book contact import to send repeat, mass invitations


*Selling user names: Unless you have been specifically permitted to do so in a separate agreement with Twitter, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.

Where "Services" is defined as follows: Your use of Twitter's products, services and web sites (referred to collectively as the "Services" in this document and excluding any services provided to you by Twitter under a separate written agreement) is subject to the terms of a legal agreement between you and Twitter.

*Malware/Phishing: You may not publish or link to malicious content intended to damage or disrupt another user's browser or computer or to compromise a user's privacy.

*Spam: You may not use the Twitter service for the purpose of spamming anyone. What constitutes "spamming" will evolve as we respond to new tricks and tactics by spammers. Some of the factors that we take into account when determining what conduct is considered to be spamming are:

If you have followed a large amount of users in a short amount of time;
If you have followed and unfollowed people in a short time period, particularly by automated means (aggressive follower churn);
If you repeatedly follow and unfollow people, whether to build followers or to garner more attention for your profile;
If you have a small number of followers compared to the amount of people you are following;
If your updates consist mainly of links, and not personal updates;
If a large number of people are blocking you;
The number of spam complaints that have been filed against you;
If you post duplicate content over multiple accounts or multiple duplicate updates on one account
If you post multiple unrelated updates to a topic using #
If you post multiple unrelated updates to a trending or popular topic
If you send large numbers of duplicate @replies
If you send large numbers of unsolicited @replies in an attempt to spam a service or link
If you repost other user's content without attribution.
If you have attempted to "sell" followers, particularly through tactics considered aggressive following or follower churn.
Your account may be suspended for Terms of Service violations if any of the above is true; accounts created to replace suspended accounts will be permanently suspended.
#twitter
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  • Profile picture of the author JayXtreme
    I like the updated T.O.S.

    I hope Twitter has the "power" and resources to be vigilant in their enforcing of these new terms..

    It will make Twitter an even better platform to work and play with

    Peace

    Jay
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  • Profile picture of the author EndGame
    I think this makes things harder for marketers, but Twitter was never built for marketers. It was built as a social network as far as I understand.

    Again, adding value and enterring the conversation will probably allow you to run a successful Twitter campaign and not fall foul of the rules.

    It has made me think about un-subbing from a third party service I use to automatically follow people who follow me. I hadn't seen this email yet (and ignore most that I get from Twitter) so thanks for the update.

    If these changes reduce spam accounts and let me talk to more real people, then I am all for it. It might even make me log on more than once a week.
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  • Profile picture of the author Dana_W
    Yes, I have no objection to anything that reduces the number of fake accounts out there. I am all for using Twitter to showcase yourself, your business, your products - but I HATE the people who create fake accounts to drive traffic to their porn site, or their affiliate product site, or whatever.

    I have no problem with selling affiliate products - I've done it myself - but it needs to be done with honesty and transparency, which is not happening if you need to do it with dozens of fake accounts sending out nothing but affiliate links.

    So here's hoping the new Twitter TOS clears out some of the Twit-spammers!
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  • Profile picture of the author dynameek
    Thanks for sharing guys...Although the new rules will stiffen marketers, give it time, I'm sure someone or some people will find a way around it all pretty soon. There's always that one person to do it then others will follow. That's my thoughts tho.
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  • Profile picture of the author inmyneed
    ehhh... never been a big fan of twitter...
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  • Profile picture of the author Thomas Smale
    I actually quite like the new TOS - it is very clear what isn't acceptable and it's really just blantant spamming that will get you banned.

    As with most things on the internet, things change all the time, but as great IM'ers I'm sure we can all adapt to the new TOS. The same fundamentals still apply, just have to be a bit more smart how it is applied.
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    • Profile picture of the author Dana_W
      Originally Posted by Thomas Smale View Post

      I actually quite like the new TOS - it is very clear what isn't acceptable and it's really just blantant spamming that will get you banned.

      As with most things on the internet, things change all the time, but as great IM'ers I'm sure we can all adapt to the new TOS. The same fundamentals still apply, just have to be a bit more smart how it is applied.
      Actually I do wish they'd be a LITTLE more clear, but maybe that is not possible. For instance - how many accounts CAN you create? How many people can you follow at one time? How often can you un-follow people?

      But this at least communicates Twitter's intent, and hopefully will result in more accounts by real people and less by spam/fake accounts.
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      • Profile picture of the author Kay King
        Dana -

        My thought is that it is purposefully a bit unclear - just as google is with adsense and a few other mammoth use sites are. That allows the people in charge to have flexibility in applying the terms.

        If Twitter set exact rules of "you can follow XX people in XX time" everyone would follow XX people in XX time....including those who misuse the system.
        By keeping it vague they can make exceptions when needed and crack down when they want to.

        kay
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      • Profile picture of the author GarrieWilson
        Originally Posted by Dana_W View Post

        Actually I do wish they'd be a LITTLE more clear, but maybe that is not possible. For instance - how many accounts CAN you create? How many people can you follow at one time? How often can you un-follow people?

        But this at least communicates Twitter's intent, and hopefully will result in more accounts by real people and less by spam/fake accounts.
        If you use Twitter for the intended purpose, it won't matter.

        Only marketers will have problems with it.
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  • Profile picture of the author twitterguru
    The core rules have not really changed, and I can't see an awful lot changing other than finding a way of stopping multiple account creation - and I wish them luck with that as well.
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  • Profile picture of the author Gavin Stephenson
    I got mine follows up ASAP.. I knew they was going to change the rules sooner or later. Dont worry a new platform will rise soon.
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  • Profile picture of the author Randy Bheites
    This has been working great for me:

    No more than 2 accounts per niche, one main and one echo (the main feeds content to the second account)

    No more than a few hundred follows/unfollows at a time

    No more than 50% tweets with links

    No more than 10% tweets that sell stuff

    Be friendly, be helpful

    Stay on topic



    Good stuff, my sales have improved nicely in the niches where I use Twitter. With automated scheduling, I hardly spend more than 20-30 minutes a day answering messages and scanning news & forums etc for niche-related content, less than I spend on direct customer service/business email!
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  • Profile picture of the author Andyhenry
    I LOVE the TOS.

    They're aimed directly at the people who we don't want on Twitter - I hate the fact that there are so many spammers and that you don't really know without vetting each person if they'll send out crap.

    The more Twitter can do to stop people using it solely to fool people and send out crap - the better.

    Andy
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    • Profile picture of the author Thomas Smale
      Totally agree with Andy here. No harm in giving yourself a competitive edge using tools but people who fire up 1000 accounts just to spam waste time and lose trust for all of us.

      Always going to be spammers, but every little helps trying to put a stop to it.

      As for the ambiguity of the number of accounts you are allowed - I think this makes more sense than giving an absolute number. If they said 100 accounts are allowed, spammers would go on and make 100! Leaving it ambiguous means Twitter can can spam (pardon the pun!) and allow those of us who go about our business sensibly to have a nice amount of freedom.

      Without these rules, we'd end up with 99% of Twitter being run by Bots

      Originally Posted by Andyhenry View Post

      I LOVE the TOS.

      They're aimed directly at the people who we don't want on Twitter - I hate the fact that there are so many spammers and that you don't really know without vetting each person if they'll send out crap.

      The more Twitter can do to stop people using it solely to fool people and send out crap - the better.

      Andy
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  • Profile picture of the author katiec
    I am a fan of the new TOS. It will hopefully filter out some of the annoying/destructive people/robots.
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  • Profile picture of the author Danny Cutts
    I like the new terms I think if they can keep to it then they will have a much better service! I love twitter and am an addict! I dont push my sites through it but if I am generally working on a site then I post what I am doing.

    Also keeps me focused

    Danny
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  • Profile picture of the author Tom Dean
    The more Twitter can do to stop people using it solely to fool people and send out crap - the better.
    Amen to that. Not sure what the app is but I have been getting a little surge of followers every time I post w/names that resemble a keyword in the post.

    Not to mention all these Dm's about joining a twitter army or "I sent you a ray of sunshine" I get enough of that on facebook lol.

    Tom
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    • Profile picture of the author Dana_W
      Originally Posted by Tom Dean View Post

      Amen to that. Not sure what the app is but I have been getting a little surge of followers every time I post w/names that resemble a keyword in the post.

      Not to mention all these Dm's about joining a twitter army or "I sent you a ray of sunshine" I get enough of that on facebook lol.

      Tom
      Aren't those freaking annoying? "I just sent you a better day. You should give me a gift!" I'll give you a gift, all right...grrrr....

      I get about 20 of those a day.
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