Quick WSO Bump question

John Motson · 09-15-2008, 02:54 PM

I just paid to bump a WSO and got two email messages in my inbox... one to confirm the payment and one with the following content:

Quote:

If you are a member or customer of one of our sites or products please submit a ticket at: Warrior Forum Helpdesk

We apologize for the inconvenience but we are forced to use only the help desk for all support requests.

Thank you,

Allen
WarriorForum.com

Did I miss something? Do we have to submit a ticket after using the bump form to pay for a WSO bump.

Thanks,

John

BIG Mike · 09-15-2008, 02:57 PM

It's probably just informational - Allen educating customers/members on the best way to get help.

lgibbon · 09-15-2008, 02:57 PM

Quote:

Originally Posted by John Motson

I just paid to bump a WSO and got two email messages in my inbox... one to confirm the payment and one with the following content:

Did I miss something? Do we have to submit a ticket after using the bump form to pay for a WSO bump.

Thanks,

John

Hi John,
I got that one too.
You don't have to do anything with it.
It's just for use if you get any problems.

Angela V. Edwards · 09-15-2008, 03:01 PM

Yeah, Les is right. It's an "automated" message that gets sent out whenever an email is sent to that particular email address (similar to the 'vacation response' you can set up in your own email box). It's really handy, because it gives us exactly the information we need if we have any issues with the forum that require a helpdesk. You might want to file one of those messages away, in case you need the information it gives you.

And no, you don't have to do anything more in order to bump your WSO. You simply got that message because your Paypal payment information was sent to that email box.

John Motson · 09-15-2008, 03:46 PM

Ah fair enough.

It confused me because I have done a bump before and didn't get the message so I thought perhaps Allen is away and WSOs are not being bumped?

John

Dan Grossman · 09-15-2008, 04:04 PM

It took a few hours but I got a bump today already, there are admins here.

John Motson · 09-15-2008, 04:34 PM

Yep, mine was bumped too... so I guess you folks are right - it was just an informational message.

John

09-15-2008, 02:57 PM	#2
BIG Mike Drunken Greek War Room Member Join Date: Dec 2004 Posts: 9,632 Blog Entries: 1 Thanks: 1,847 Thanked 3,671 Times in 1,070 Posts	Re: Quick WSO Bump question - Strange message in email It's probably just informational - Allen educating customers/members on the best way to get help.

09-15-2008, 03:01 PM	#4
Angela V. Edwards Angela from Aberdeen War Room Member Join Date: Apr 2007 Location: Aberdeen, WA USA. Posts: 3,950 Blog Entries: 3 Thanks: 20 Thanked 539 Times in 191 Posts Social Networking	Re: Quick WSO Bump question - Strange message in email Yeah, Les is right. It's an "automated" message that gets sent out whenever an email is sent to that particular email address (similar to the 'vacation response' you can set up in your own email box). It's really handy, because it gives us exactly the information we need if we have any issues with the forum that require a helpdesk. You might want to file one of those messages away, in case you need the information it gives you. And no, you don't have to do anything more in order to bump your WSO. You simply got that message because your Paypal payment information was sent to that email box.
	Free WSO: How I jumped to number 3 in Google in four hours! Angela\|Backlinks

09-15-2008, 03:46 PM	#5
John Motson Senior Warrior Member War Room Member Join Date: Nov 2007 Location: Brisbane, Australia. Posts: 1,125 Thanks: 1 Thanked 21 Times in 4 Posts	Re: Quick WSO Bump question - Strange message in email Ah fair enough. It confused me because I have done a bump before and didn't get the message so I thought perhaps Allen is away and WSOs are not being bumped? John
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09-15-2008, 04:04 PM	#6
Dan Grossman Happily Self-Employed War Room Member Join Date: Jan 2007 Location: Philadelphia, PA Posts: 797 Thanks: 16 Thanked 345 Times in 53 Posts Social Networking	Re: Quick WSO Bump question - Strange message in email It took a few hours but I got a bump today already, there are admins here.
	I'm Dan Grossman. I run Awio Web Services LLC. >> Know which 20% of your advertising generates 80% of your sales <<

09-15-2008, 04:34 PM	#7
John Motson Senior Warrior Member War Room Member Join Date: Nov 2007 Location: Brisbane, Australia. Posts: 1,125 Thanks: 1 Thanked 21 Times in 4 Posts	Re: Quick WSO Bump question - Strange message in email Yep, mine was bumped too... so I guess you folks are right - it was just an informational message. John
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