Anyone know what antivirus can get rid of this malware?

BJ Min · 09-14-2009, 07:27 PM

hi,

i recently got a malware called:
Trojan.Heur.Hype.cu4@aak5pBh

basically, it prevents you from using internet
browsers like internet explorer or mozilla to work effectively (works with google chrome though)...

i tried getting rid of it using different antivirus including:
- bitdefender
- avg
- avast

but they all can't get rid of it...

do you guys know of any antivirus that can get rid of it?

thanks
BJ

Voasi · 09-14-2009, 07:31 PM

Malwarebytes.org - really good.

sparky.ebiz · 09-14-2009, 07:55 PM

BJ - you might try here:
http://www.elitekiller.com/malware dot htm

Grab the "Rogue removal kit"

Actually, this guy's site has a ton of info on anti-virus, malware, trojans, etc.
I had a similar thing happen on my PC - I just followed the step-by-step instructions in the kit.

Good luck!
Sparky

Deanna Taber · 09-14-2009, 10:48 PM

I second Malwarebytes. It got rid of 13 trojans on my laptop.

SurviveUnemployment · 09-14-2009, 11:04 PM

Back up your data and blast away. Format and re-install.

When you install, partition your disk and put your system files on one partition, data on another. That way next time you have to blast you can skip the data backup part.

admiral · 09-15-2009, 01:33 AM

malwarebytes is def the one excellent software

RedSynergy · 09-15-2009, 02:02 AM

superantispyware, whatever you choose make sure you update the program, then do the scan when you are disconnected from the internet.

Rich Lowe · 09-15-2009, 02:08 AM

Hi,

I use Bitdefender and so far it has been really good.

Rich

Traffic-Bug · 09-15-2009, 02:13 AM

You can go to trend micro's housecall site online and let it run a scan online to see if it can fix it.

dave147 · 09-15-2009, 03:13 AM

yes you should try malwarebytes

abelacts · 09-15-2009, 06:35 AM

Malwarebytes is superb. If this doesn't help, try SuperAntiApyware or DrWeb

funlosingweight · 09-15-2009, 07:59 AM

Try Superantispyware. Update it then the scan without you connected to the Internet. If not, just key into Big G and will give you some specific solution by programmers in getting rid of this specific bug/virus.

P.S Make sure that your hard disk is partition so you can easily re-install the operating system on the C drive without too much of a hassle and can be done in less than 1 hour. You might than use a back up program like DriveImage to back up your fresh copy of the operating system with all the installed programs in its fresh state.

Good Luck!

Rich Creal · 09-15-2009, 08:01 AM

The three layered approach we use is:

F-PROT running on the machine
Malware Bytes (with teatimer) run daily
Spybot run weekly.

Also, user activity is important. For example, don't download illegal software from warez or bittorret sites. Use FireFox instead of Internet Explorer as this will reduce your browser exploits.

BurgerBoy · 09-15-2009, 11:14 AM

You can go here and run a scan. Free ESET Online Antivirus Scanner

Tutsy · 09-15-2009, 01:05 PM

My choice would definetly be malwarebytes.

Tonytsports · 09-15-2009, 01:09 PM

Malwarebytes my choice.

Some trojans block access to your spyware removal tools but I havent found one yet that prevented me from using Mawarebytes rid my computer of spyware.

Raja Kamil · 09-15-2009, 01:10 PM

I used free antivirus, AVIRA.

Zack Lim · 09-15-2009, 01:18 PM

Hi BJ,

I personally used the software from ESET - Antivirus Software with Spyware and Malware Protection.

It has been able to clear all the virus and the spyware from my computer.

Hope that you will get rid of the spyware from your computer asap.

Zack

Scott Ames · 09-15-2009, 02:19 PM

Quote:

Originally Posted by taberdude2

I second Malwarebytes. It got rid of 13 trojans on my laptop.

I thought they came in a pack of 12.

BJ Min · 09-17-2009, 06:45 PM

Got it fixed!

thanks guys for all your help and opinions!

i used

EliteKiller.com - are you Elite?

and used one of the free softwares there to remove it...
it's gone now...

i currently use bitdefender too..and it has been good so far..

thanks
BJ

sparky.ebiz · 09-18-2009, 06:55 PM

BJ - You are welcome!! This guy is amazing - so far EliteKiller is batting 1000. I'm curious which one of the free softwares did the job?

So far I have fixed 3 computers that had so many trojans, and malware the computers they were basically useless. In fact, most people would give up and reformat the HD or go get a new computer.

Yeah, it did take 1 -1 1/2 hrs to run every single antivirus prog (I think there was a total 14 free progs including Superantispyware and Malwarebytes) But, the alternative was at least 4 hours backing up all my stuff and reinstalling the OS and assorted apps, etc. Definitely, no fun at all!!!

Sparky

Mo Goulet · 09-18-2009, 06:59 PM

I use a suite of tools by Zone Alarm but what has been amazing is their router which is only $200 and it has a built in firewall that has been protecting every computer on my network.

Intrepreneur · 09-18-2009, 08:12 PM

Ooo I bet malwarebytes did the job. It's the only malware removal tool I have on my USB pen for removing stubborn infections from clients computers.

mrizos · 09-18-2009, 08:24 PM

yep...combofix...you may have to rename it to some random string of characters like....sfkghlshshdgs.exe

TimCastleman · 09-18-2009, 09:00 PM

I just bought a new laptop and anti-virus pro from Panda. So far so good, how did you find out your computer was infected?

Tim

Deanna Taber · 09-18-2009, 11:06 PM

Quote:

Originally Posted by Scott Ames

I thought they came in a pack of 12.

Scott- It was a bakers dozen!

09-14-2009, 07:27 PM	#1
BJ Min Senior Warrior Member War Room Member Join Date: Jun 2007 Location: Los Angeles, CA Posts: 1,675 Thanks: 148 Thanked 36 Times in 19 Posts Social Networking Contact Info	Anyone know what antivirus can get rid of this malware? hi, i recently got a malware called: Trojan.Heur.Hype.cu4@aak5pBh basically, it prevents you from using internet browsers like internet explorer or mozilla to work effectively (works with google chrome though)... i tried getting rid of it using different antivirus including: - bitdefender - avg - avast but they all can't get rid of it... do you guys know of any antivirus that can get rid of it? thanks BJ
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09-14-2009, 07:31 PM	#2
Voasi AKA: Adam Maywald War Room Member Join Date: Jan 2005 Location: Orange County, CA, USA Posts: 1,053 Thanks: 56 Thanked 215 Times in 138 Posts Social Networking Contact Info	Re: Anyone know what antivirus can get rid of this malware? Malwarebytes.org - really good.
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09-14-2009, 07:55 PM	#3
sparky.ebiz Sparky War Room Member Join Date: Jan 2009 Location: Huntington Beach CA Posts: 71 Thanks: 133 Thanked 21 Times in 11 Posts	Re: Anyone know what antivirus can get rid of this malware? BJ - you might try here: http://www.elitekiller.com/malware dot htm Grab the "Rogue removal kit" Actually, this guy's site has a ton of info on anti-virus, malware, trojans, etc. I had a similar thing happen on my PC - I just followed the step-by-step instructions in the kit. Good luck! Sparky
	"Anyone who takes the safe road is as good as dead" ~ C.G. Jung

09-14-2009, 10:48 PM	#4
Deanna Taber HyperActive Warrior War Room Member Join Date: Dec 2008 Posts: 234 Thanks: 151 Thanked 20 Times in 15 Posts Contact Info	Re: Anyone know what antivirus can get rid of this malware? I second Malwarebytes. It got rid of 13 trojans on my laptop.
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09-14-2009, 11:04 PM	#5
SurviveUnemployment Glad I Got Canned Join Date: Sep 2008 Location: NY Posts: 681 Thanks: 330 Thanked 61 Times in 57 Posts Social Networking	Re: Anyone know what antivirus can get rid of this malware? Back up your data and blast away. Format and re-install. When you install, partition your disk and put your system files on one partition, data on another. That way next time you have to blast you can skip the data backup part.
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09-15-2009, 01:33 AM	#6
admiral HyperActive Warrior War Room Member Join Date: Sep 2009 Posts: 107 Thanks: 109 Thanked 8 Times in 8 Posts	Re: Anyone know what antivirus can get rid of this malware? malwarebytes is def the one excellent software

09-15-2009, 02:02 AM	#7
RedSynergy Active Warrior War Room Member Join Date: Aug 2008 Posts: 46 Thanks: 2 Thanked 6 Times in 3 Posts	Re: Anyone know what antivirus can get rid of this malware? superantispyware, whatever you choose make sure you update the program, then do the scan when you are disconnected from the internet.

09-15-2009, 02:08 AM	#8
Rich Lowe Rich War Room Member Join Date: Mar 2006 Location: Birmingham, UK Posts: 171 Thanks: 2 Thanked 18 Times in 18 Posts	Re: Anyone know what antivirus can get rid of this malware? Hi, I use Bitdefender and so far it has been really good. Rich

09-15-2009, 02:13 AM	#9
Traffic-Bug Senior Warrior Member Join Date: Jan 2009 Location: Oregon Posts: 1,196 Thanks: 3 Thanked 69 Times in 61 Posts Social Networking	Re: Anyone know what antivirus can get rid of this malware? You can go to trend micro's housecall site online and let it run a scan online to see if it can fix it.
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09-15-2009, 03:13 AM	#10
dave147 Platinum Warrior Member War Room Member Join Date: Mar 2009 Location: AU Posts: 2,729 Thanks: 475 Thanked 332 Times in 270 Posts	Re: Anyone know what antivirus can get rid of this malware? yes you should try malwarebytes
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09-15-2009, 06:35 AM	#11
abelacts Advanced Warrior War Room Member Join Date: Jun 2008 Posts: 563 Thanks: 15 Thanked 42 Times in 26 Posts	Re: Anyone know what antivirus can get rid of this malware? Malwarebytes is superb. If this doesn't help, try SuperAntiApyware or DrWeb
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09-15-2009, 07:59 AM	#12
funlosingweight Warrior Member Join Date: Sep 2009 Posts: 15 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Anyone know what antivirus can get rid of this malware? Try Superantispyware. Update it then the scan without you connected to the Internet. If not, just key into Big G and will give you some specific solution by programmers in getting rid of this specific bug/virus. P.S Make sure that your hard disk is partition so you can easily re-install the operating system on the C drive without too much of a hassle and can be done in less than 1 hour. You might than use a back up program like DriveImage to back up your fresh copy of the operating system with all the installed programs in its fresh state. Good Luck!

09-15-2009, 08:01 AM	#13
Rich Creal Active Warrior Join Date: Sep 2009 Posts: 34 Thanks: 0 Thanked 5 Times in 5 Posts	Re: Anyone know what antivirus can get rid of this malware? The three layered approach we use is: F-PROT running on the machine Malware Bytes (with teatimer) run daily Spybot run weekly. Also, user activity is important. For example, don't download illegal software from warez or bittorret sites. Use FireFox instead of Internet Explorer as this will reduce your browser exploits.

09-15-2009, 11:14 AM	#14
BurgerBoy Chick Magnet Join Date: May 2009 Location: Kentucky, USA Posts: 193 Thanks: 18 Thanked 22 Times in 19 Posts	Re: Anyone know what antivirus can get rid of this malware? You can go here and run a scan. Free ESET Online Antivirus Scanner
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09-15-2009, 01:05 PM	#15
Tutsy HyperActive Warrior War Room Member Join Date: Oct 2007 Location: , , . Posts: 141 Thanks: 4 Thanked 4 Times in 4 Posts	Re: Anyone know what antivirus can get rid of this malware? My choice would definetly be malwarebytes.

09-15-2009, 01:09 PM	#16
Tonytsports Active Warrior Join Date: Nov 2008 Posts: 41 Thanks: 13 Thanked 1 Time in 1 Post Social Networking	Re: Anyone know what antivirus can get rid of this malware? Malwarebytes my choice. Some trojans block access to your spyware removal tools but I havent found one yet that prevented me from using Mawarebytes rid my computer of spyware.
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09-15-2009, 01:10 PM	#17
Raja Kamil WSORebate.com War Room Member Join Date: Nov 2008 Location: Selangor, MALAYSIA Posts: 1,377 Blog Entries: 5 Thanks: 338 Thanked 358 Times in 187 Posts Social Networking Contact Info	Re: Anyone know what antivirus can get rid of this malware? I used free antivirus, AVIRA.

09-15-2009, 01:18 PM	#18
Zack Lim HyperActive Warrior War Room Member Join Date: May 2007 Location: Singapore Posts: 419 Thanks: 44 Thanked 53 Times in 50 Posts Social Networking	Re: Anyone know what antivirus can get rid of this malware? Hi BJ, I personally used the software from ESET - Antivirus Software with Spyware and Malware Protection. It has been able to clear all the virus and the spyware from my computer. Hope that you will get rid of the spyware from your computer asap. Zack
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09-17-2009, 06:45 PM	#20
BJ Min Senior Warrior Member War Room Member Join Date: Jun 2007 Location: Los Angeles, CA Posts: 1,675 Thanks: 148 Thanked 36 Times in 19 Posts Social Networking Contact Info	Re: Anyone know what antivirus can get rid of this malware? Got it fixed! thanks guys for all your help and opinions! i used EliteKiller.com - are you Elite? and used one of the free softwares there to remove it... it's gone now... i currently use bitdefender too..and it has been good so far.. thanks BJ
	Looking to hire Freelance Writers (NEWBIES welcome)...

09-18-2009, 06:55 PM	#21
sparky.ebiz Sparky War Room Member Join Date: Jan 2009 Location: Huntington Beach CA Posts: 71 Thanks: 133 Thanked 21 Times in 11 Posts	Re: Anyone know what antivirus can get rid of this malware? BJ - You are welcome!! This guy is amazing - so far EliteKiller is batting 1000. I'm curious which one of the free softwares did the job? So far I have fixed 3 computers that had so many trojans, and malware the computers they were basically useless. In fact, most people would give up and reformat the HD or go get a new computer. Yeah, it did take 1 -1 1/2 hrs to run every single antivirus prog (I think there was a total 14 free progs including Superantispyware and Malwarebytes) But, the alternative was at least 4 hours backing up all my stuff and reinstalling the OS and assorted apps, etc. Definitely, no fun at all!!! Sparky
	"Anyone who takes the safe road is as good as dead" ~ C.G. Jung

09-18-2009, 06:59 PM	#22
Mo Goulet YadaText.com War Room Member Join Date: Jun 2005 Posts: 879 Thanks: 27 Thanked 102 Times in 79 Posts	Re: Anyone know what antivirus can get rid of this malware? I use a suite of tools by Zone Alarm but what has been amazing is their router which is only $200 and it has a built in firewall that has been protecting every computer on my network.
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09-18-2009, 08:12 PM	#23
Intrepreneur I.C.Hope War Room Member Join Date: Apr 2009 Location: Northern Ireland Posts: 2,515 Thanks: 446 Thanked 227 Times in 181 Posts Contact Info	Re: Anyone know what antivirus can get rid of this malware? Ooo I bet malwarebytes did the job. It's the only malware removal tool I have on my USB pen for removing stubborn infections from clients computers.
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09-18-2009, 08:24 PM	#24
mrizos HyperActive Warrior War Room Member Join Date: Jul 2009 Posts: 111 Thanks: 2 Thanked 9 Times in 7 Posts	Re: Anyone know what antivirus can get rid of this malware? yep...combofix...you may have to rename it to some random string of characters like....sfkghlshshdgs.exe

09-18-2009, 09:00 PM	#25
TimCastleman Gunslinger War Room Member Join Date: Aug 2008 Posts: 1,649 Blog Entries: 34 Thanks: 155 Thanked 744 Times in 293 Posts	Re: Anyone know what antivirus can get rid of this malware? I just bought a new laptop and anti-virus pro from Panda. So far so good, how did you find out your computer was infected? Tim
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