Is faking authenticity really effective?
In my quest to be a better IM'er than I was last year, I've been poking around the inter webs and have opted into a few lists here in there for sniffs and giggles.
I'm noticing that many IM'ers do a very good job of selling authenticity by conveying their story and making it seem like you have a real friend on the other side.
My Experience with "FAKE authenticity."
"...tell me which one you'd like the most."
I recently opted into a list which in turn lead to my receiving one of the most sincere, and "authentic" auto-responses I've ever read. I mean, if this guy needed bone marrow I would have strongly considered letting him have some of mine. I opted into the list which and the auto-response offered me my pick of a few free reports that I was instructed to choose from. The instructions were simple; "reply back with the report you're most interested in."
I replied and was immediately routed to a Zendesk support ticket. I was astonished because the guy could have just set things up so I could click on which report I wanted via a hyperlink and made it available for instant download vs. having me reply. Again, I don't have all the answers so I'm giving him the benefit of the doubt; "must be some method to his madness."
"...if you need anything, or if I can answer any questions, just ask..."
Other guys are using the "if you need me for anything just ask..." line. I'm always looking to learn, so I'll ask a ask crisp and pointed question so fast heads will spin. Naturally, in most cases I can intuit that the author is full of it and I won't get an answer, but I certainly won't get an answer unless I ask. Consequently, there have been times where the e-mail will bounce because the address doesn't exist, or, I'll get an auto-reply to buy something or another.
Now, in putting on my thinking cap (small cap, big head), I figured "gee, if they are using fake authenticity it must be working to their financial benefit, or why else would they be doing things that lead to outcomes I listed above?"
So, I wanted you guys' take on fake authenticity. Is it working for you? Does it annoy you? Are you using REAL authenticity and getting favorable results? What are examples of the fakest e-mails you've received?
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You only get one shot at life - make it awesome.
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You only get one shot at life - make it awesome.
Everyone else also gets just one crack at it - help make theirs awesome too... or, politely step out of their way.