Can anyone recommend a good Help Desk system?

bobsilber · 09-20-2009, 11:21 PM

Hello,

Can anyone recommend a good Help Desk system that they use.

Thanks,

Bob Silber

anth.elias · 09-20-2009, 11:53 PM

I have been useing Trellis Desk for years, and have never had any issue with it, it's free and very robust.

Check it out:

ACCORD5 — Makers of fine web apps

EWGQDD · 09-21-2009, 12:02 AM

I use this its great and the free version works great also......

Help Desk Software HESK

Sean Ski · 09-21-2009, 02:17 AM

A lot of web hosts provide you with help desk scripts... Check your cPanel and see if you have Fantastico... In there you might find that you already have free help desk scripts that you can use.

Kim Standerline · 09-21-2009, 02:20 AM

Surprised no one has mentioned Kayako.

I've used it for a few years and found it to be excellent

Kim

Bill_Z · 09-21-2009, 02:21 AM

I use Kayako as well and like it.

Bill

Kim Standerline · 09-21-2009, 02:23 AM

Perldesk is another one that is very useful, though to be honest we found it to be a tad clumsy to use at first, (Why we changed to Kayako)

I know some folks swear by Perl tho

Kim

09-20-2009, 11:21 PM	#1
bobsilber Advanced Warrior War Room Member Join Date: Jul 2002 Location: South Florida Posts: 630 Thanks: 0 Thanked 76 Times in 10 Posts Contact Info	Can anyone recommend a good Help Desk system? Hello, Can anyone recommend a good Help Desk system that they use. Thanks, Bob Silber
	wso Your Own Viral Video\|\| wso RARE LOST DVD of Copywriter Gary Halbert!\|\|Use the Website legal docs the world's top Internet marketing gurus rely on \|\|

09-20-2009, 11:53 PM	#2
anth.elias Hulk Warrior Join Date: Mar 2009 Location: Atlantis Posts: 216 Thanks: 1 Thanked 16 Times in 16 Posts	Re: Can anyone recommend a good Help Desk system? I have been useing Trellis Desk for years, and have never had any issue with it, it's free and very robust. Check it out: ACCORD5 — Makers of fine web apps
	computer knowledge \| Spyware Doctor Review \|basic computer knowledge \|master resell rights \|Warrior's Only

09-21-2009, 12:02 AM	#3
EWGQDD Active Warrior Join Date: Jul 2009 Location: Kansas City Posts: 91 Thanks: 2 Thanked 10 Times in 9 Posts Contact Info	Re: Can anyone recommend a good Help Desk system? I use this its great and the free version works great also...... Help Desk Software HESK
	www.easy-webgraphics.com www.video-squeeze-pages.com www.qualitydigitaldownloads.com www.digitaldownloadsmembership.com

09-21-2009, 02:17 AM	#4
Sean Ski Banned War Room Member Join Date: Nov 2007 Posts: 199 Thanks: 3 Thanked 16 Times in 15 Posts	Re: Can anyone recommend a good Help Desk system? A lot of web hosts provide you with help desk scripts... Check your cPanel and see if you have Fantastico... In there you might find that you already have free help desk scripts that you can use.

09-21-2009, 02:20 AM	#5
Kim Standerline Senior Warrior Member War Room Member Join Date: Aug 2004 Location: United Kingdom. Posts: 3,951 Thanks: 300 Thanked 311 Times in 153 Posts Social Networking	Re: Can anyone recommend a good Help Desk system? Surprised no one has mentioned Kayako. I've used it for a few years and found it to be excellent Kim
	Sig on Vacation

09-21-2009, 02:21 AM	#6
Bill_Z Active Warrior Join Date: Aug 2009 Posts: 65 Thanks: 13 Thanked 13 Times in 10 Posts	Re: Can anyone recommend a good Help Desk system? I use Kayako as well and like it. Bill
	Quality Product with High Demand - Recurring Commissions - FaceFitnessCenter

09-21-2009, 02:23 AM	#7
Kim Standerline Senior Warrior Member War Room Member Join Date: Aug 2004 Location: United Kingdom. Posts: 3,951 Thanks: 300 Thanked 311 Times in 153 Posts Social Networking	Re: Can anyone recommend a good Help Desk system? Perldesk is another one that is very useful, though to be honest we found it to be a tad clumsy to use at first, (Why we changed to Kayako) I know some folks swear by Perl tho Kim
	Sig on Vacation