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Aweber problems AGAIN! (16th Sept)

by carik42
11 replies
I'm really getting fed up with this now. I just spoke with support and he confirmed that although all was resolved yesterday, they currently have delays again today on new subscribers (same as before).

I asked if they have any idea of timescale, and he just said asap. Previously, they've given an idea of how long they anticipate.

VERY frustrating.
#16th #aweber #problems #sept
  • Profile picture of the author jasonl70
    They have lost my business.. according to my web stats, only a fraction of my attempted subscribers yesterday acually made it to aweber.. no fun when you use ppc to get them

    I've lost over $1000 since aweber has been having 'issues'.

    I have decided that this part of my business is just too critical to put into someone elses hands.
    Signature

    -Jason

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    • Profile picture of the author carik42
      With you all the way Jason...really losing the faith right now.

      I'll have to make a decision if these problems don't end for good within the next few days.
      Signature
      Are you failing as an affiliate marketer? There is still hope!
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    • Profile picture of the author TomBuford
      Yes, good question.

      Originally Posted by lassitermarketing View Post

      So, what do we do, guys?

      Where can we import our lists without having to re-opt?
      Jason, I don't do a ton of PPC so I wasn't feeling it that way. WOW...sorry to hear that!

      Originally Posted by jasonl70 View Post

      They have lost my business.. according to my web stats, only a fraction of my attempted subscribers yesterday acually made it to aweber.. no fun when you use ppc to get them

      I've lost over $1000 since aweber has been having 'issues'.

      I have decided that this part of my business is just too critical to put into someone elses hands.
      I know they have revamped their templates this past weekend so that may have contributed to the issue.

      What other service are you guys considering?

      Thanks
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  • Profile picture of the author lassitermarketing
    So, what do we do, guys?

    Where can we import our lists without having to re-opt?
    Signature

    Susan Lassiter-Lyons
    http://www.LassiterMarketing.com
    Have fun. Create value.

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  • Profile picture of the author MommyEnterprises
    I am an Aweber customer as well. I wan't aware of the problems.
    Signature

    Stefani
    Mommy Enterprises
    Helping Moms Make Money At Home $$
    http://www.MommyEnterprises.com

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    • Profile picture of the author Mr. Orange
      Have they(Aweber) sent out a message, detailing the reason(s) for the problems?
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      • Profile picture of the author MaxReferrals
        Originally Posted by Mr. Orange View Post

        Have they(Aweber) sent out a message, detailing the reason(s) for the problems?
        No.

        Other than a quick, non-professional post last week by Tom Kulzer
        within AW saying to "follow him on Twitter about it," ZILCH.

        And the support staff at AW seem to be getting hounded about it. We
        got a canned IM reply about delays.

        I can imagine every CEO having 'issues' in their business.... and then
        telling people...

        Follow me on Twitter for updates.

        Tom step up to the plate.

        You've got a lot of pissed off customers now who deserve to know
        what's going on.
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        • Profile picture of the author drnet
          It has been a week of bad news at Aweber.

          All businesses go through growing pains and this is a tough pill to swallow for those that depend so much on aweber.

          I am sure they are losing customers...but they have a long track record of excellent service as well.

          I recommend suspending campaigns until this is resolved to save your bank account and hair.

          I am not doing adwords right now, but if I was, I would halt all campaigns until they clear this up.

          It is really sad that they can not communicate, that part is really unacceptable in my eyes...there are so many ways to inform your customers today that their lack of informing is really a poor decision and one that will bite them in the arse.

          Sam
          Signature
          The Best Decision I Ever Made
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  • Profile picture of the author Fabian Tan
    Any one has any idea how to transfer Aweber subs seamlessly to Get Response?

    I understand all Get Response imported subscribers must be double confirmed. That's one problem.

    Fabian
    Signature
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  • Profile picture of the author Duff
    Wow thanks for the heads up, i thought my numbers were looking strange and inconsistent recently.
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