Order Form Submit Vs Gross Sale in Clickbank Analytics

Vijay M · 09-25-2009, 09:52 AM

I have been trying to get my head around this issue. As per CB analytics, my Order Form Submit numbers Vs Gross Sale numbers are not matching.

Its more like for every 2 Order Form Submits, 1 sale is registered.

From my understanding, the numbers might not match only if the buyer's CC did not go through.

Since my numbers are not big enough, I was hoping some of the big hitters here, would care to share their numbers, or explain why it even occurs.

Thanks.

Lindsay Brynn · 09-25-2009, 10:02 AM

I've been wondering about this too. I just assumed it was situations where credit cards failed. I guess you would get a submit count if the person didn't enter any information at all and pressed submit too.

Chris Stigson · 09-25-2009, 10:05 AM

Yeah, that might be the reason, but the wierd thing is when you don't get a sales later on, so to speak. Like they don't come back and order after the CC declined. That pisses me off a little =) If you are there to order and "actually order", change CC when it doesn't work, god dang it...

Ok, going kind of crazy here, but it could be people trying to get it for free and just click submit anyway, or accidentally put in some field wrong or whatever.. I know I do it a lot too, especially being out of the US border, I always mess up like "state" or zip code, etc.

- Chris

Ofthemix · 09-30-2009, 12:19 AM

I've actually been wondering about this too. I honestly wish ClickBank would take this out of their analytics . . . as seeing it for the first time really got my hopes up. T_T Then after I read up on it a little, my next thought was "Oh no, is something wrong with the order page?". Too much confusion.

Judge Groovyman · 10-22-2009, 10:18 PM

My first CB Order Form Submit Count ended up a no sale. I found this page from another forum where people are getting more than 50% of the order form submits do NOT RESULT IN A SALE.

The big question: Does this happen as much on OTHER affiliate networks? Is CB Ripping us off?

Anyone have any data from other affiliate networks we can use for clues?

Jacer · 10-22-2009, 10:20 PM

You also have to account for fraudulent submits. I do not know if this would be visible at this level, but each of my offers have a consistent gap between submits and orders.

Judge Groovyman · 10-23-2009, 07:04 PM

Quote:

Originally Posted by Jacer

You also have to account for fraudulent submits. I do not know if this would be visible at this level, but each of my offers have a consistent gap between submits and orders.

Actually thats good to hear (from my perspective

) Thanks for the input.

abednego · 02-27-2010, 09:18 PM

Same thing just happened to me today - I was hoping it was an issue where clickbank would just "delay" in the reporting of the sale after the order form was submitted... but maybe not.

I reached out to ClickBank's customer service and we'll see what they say.

Mrs S · 04-17-2010, 01:27 AM

I got one of these yesterday and got my hopes up that maybe a sale was pending - now it seems that's likely not the case. I think I'll ignore that stat in the future!

michaelhearne · 06-09-2010, 10:36 AM

Check out what ClickBank has to say about it on their blog at clickbank dot com /blog/tag/order-form/

Can't put links in the post yet

Should clear up the confusion...

09-25-2009, 09:52 AM	#1
Vijay M Advanced Warrior War Room Member Join Date: Aug 2007 Location: Washington DC Posts: 706 Thanks: 63 Thanked 37 Times in 32 Posts	Order Form Submit Vs Gross Sale in Clickbank Analytics I have been trying to get my head around this issue. As per CB analytics, my Order Form Submit numbers Vs Gross Sale numbers are not matching. Its more like for every 2 Order Form Submits, 1 sale is registered. From my understanding, the numbers might not match only if the buyer's CC did not go through. Since my numbers are not big enough, I was hoping some of the big hitters here, would care to share their numbers, or explain why it even occurs. Thanks.
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09-25-2009, 10:02 AM	#2
Lindsay Brynn formerly "linm" War Room Member Join Date: Aug 2008 Location: West Palm Beach, FL Posts: 440 Thanks: 30 Thanked 51 Times in 43 Posts Social Networking Contact Info	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics I've been wondering about this too. I just assumed it was situations where credit cards failed. I guess you would get a submit count if the person didn't enter any information at all and pressed submit too.
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09-25-2009, 10:05 AM	#3
Chris Stigson LazyMillionDollars.com War Room Member Join Date: Apr 2007 Location: Uppsala , Sweden. Posts: 1,129 Blog Entries: 2 Thanks: 0 Thanked 48 Times in 24 Posts Social Networking Contact Info	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics Yeah, that might be the reason, but the wierd thing is when you don't get a sales later on, so to speak. Like they don't come back and order after the CC declined. That pisses me off a little =) If you are there to order and "actually order", change CC when it doesn't work, god dang it... Ok, going kind of crazy here, but it could be people trying to get it for free and just click submit anyway, or accidentally put in some field wrong or whatever.. I know I do it a lot too, especially being out of the US border, I always mess up like "state" or zip code, etc. - Chris
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09-30-2009, 12:19 AM	#4
Ofthemix Advanced Warrior War Room Member Join Date: May 2009 Location: San Antonio, Texas Posts: 607 Thanks: 239 Thanked 226 Times in 68 Posts	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics I've actually been wondering about this too. I honestly wish ClickBank would take this out of their analytics . . . as seeing it for the first time really got my hopes up. T_T Then after I read up on it a little, my next thought was "Oh no, is something wrong with the order page?". Too much confusion.
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10-22-2009, 10:18 PM	#5
Judge Groovyman Active Warrior War Room Member Join Date: Apr 2009 Location: Fort Worth, TX Posts: 52 Thanks: 39 Thanked 7 Times in 6 Posts	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics My first CB Order Form Submit Count ended up a no sale. I found this page from another forum where people are getting more than 50% of the order form submits do NOT RESULT IN A SALE. The big question: Does this happen as much on OTHER affiliate networks? Is CB Ripping us off? Anyone have any data from other affiliate networks we can use for clues?

10-22-2009, 10:20 PM	#6
Jacer Offline Marketer War Room Member Join Date: Sep 2009 Posts: 500 Thanks: 59 Thanked 123 Times in 78 Posts Contact Info	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics You also have to account for fraudulent submits. I do not know if this would be visible at this level, but each of my offers have a consistent gap between submits and orders.

02-27-2010, 09:18 PM	#8
abednego [IM-Offline] War Room Member Join Date: Dec 2009 Posts: 502 Thanks: 67 Thanked 27 Times in 26 Posts Contact Info	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics Same thing just happened to me today - I was hoping it was an issue where clickbank would just "delay" in the reporting of the sale after the order form was submitted... but maybe not. I reached out to ClickBank's customer service and we'll see what they say.

04-17-2010, 01:27 AM	#9
Mrs S Advanced Warrior War Room Member Join Date: Oct 2008 Posts: 522 Thanks: 124 Thanked 84 Times in 63 Posts	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics I got one of these yesterday and got my hopes up that maybe a sale was pending - now it seems that's likely not the case. I think I'll ignore that stat in the future!
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06-09-2010, 10:36 AM	#10
michaelhearne Copywriter War Room Member Join Date: May 2009 Location: Austin Posts: 57 Thanks: 27 Thanked 9 Times in 8 Posts	Re: Order Form Submit Vs Gross Sale in Clickbank Analytics Check out what ClickBank has to say about it on their blog at clickbank dot com /blog/tag/order-form/ Can't put links in the post yet Should clear up the confusion...