Question for software product creators

WillDee · 10-09-2009, 05:37 PM

Hey all,

I have a question for software authors:

If you have a product that's just been released and could be very easily patched or cracked although you don't know it, would you appreciate being contacted by a whitehat who could point out flaws in your system, or would you try bust his n*ts because he has the gall to have a look at your software from a hack/crack perspective?

Your thoughts?

radhika · 10-09-2009, 05:44 PM

I certainly appreciate a person who showed me a problem with my software. I will try to fix it or improve it if that is in my capability.

.

Alican Yenidogan · 10-09-2009, 05:46 PM

Yeah me too. I would be happy if you could show a bug in my software.

Johnny Slater · 10-09-2009, 05:49 PM

Regardless of anything else you should be happy that someone informed you of a flaw in your product. You are now aware of a problem that needs to be fixed that you otherwise would have no clue about.

Use it as an opportunity to improve your product and make better and more secure.

WillDee · 10-09-2009, 06:33 PM

Thanks for the feedback. Much appreciated.
Hopefully the person whose package has the problem will be of the same opinion as you guys.

Chris Morris · 10-09-2009, 07:43 PM

Actually,

You should appreciate that kind of feedback from people. I'd much rather have someone point out the security flaws of my system rather than have them be exploited by everyone and not know about it. At least you can be semi-proactive about your software security with someone with experience of those who know reverse engineering than be blind sided when your software is being shared on every warez community there is out there.

Coming from a 'cracker' background, I am already aware of the ways to bypass software security but even so, I don't know everything to get around protection so I do appreciate it when others bring knowledge to my attention. I have tested software for software owners in the past for exploits and quickly bring that to their attention so I would have to say that you shouldn't be worried about it but appreciate that this person is alerting you so you can try and thwart the exploit and save your software from being shared.

-Chris

Justin Mandel · 10-09-2009, 09:55 PM

Personally I would appreciate it

Jay Jennings · 10-09-2009, 10:08 PM

Yeah, what they said. And give him a free (legit) copy, too.

The last two weeks I've had a couple hundred registrations come in for Article Architect that are using the same bogus email address. If I were a rich guru I might not care, but every time I see one of those come in it hurts. I know not every one would have been a sale, but even a small percentage of them would have been nice.

Jay Jennings

WillDee · 10-09-2009, 11:46 PM

It's rather demoralising. I can definitely sympathise with your plight. It's really a shame that a piece of software that is good gets ripped off. Although in some ways I guess you could consider it a back-handed compliment. :-)

Quote:

Originally Posted by Jay Jennings

Yeah, what they said. And give him a free (legit) copy, too.

The last two weeks I've had a couple hundred registrations come in for Article Architect that are using the same bogus email address. If I were a rich guru I might not care, but every time I see one of those come in it hurts. I know not every one would have been a sale, but even a small percentage of them would have been nice.

Jay Jennings

10-09-2009, 05:37 PM	#1
WillDee HyperActive Warrior Join Date: Mar 2008 Location: , , . Posts: 152 Thanks: 7 Thanked 8 Times in 7 Posts	Question for software product creators Hey all, I have a question for software authors: If you have a product that's just been released and could be very easily patched or cracked although you don't know it, would you appreciate being contacted by a whitehat who could point out flaws in your system, or would you try bust his n*ts because he has the gall to have a look at your software from a hack/crack perspective? Your thoughts?
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10-09-2009, 05:44 PM	#2
radhika Senior Warrior Member War Room Member Join Date: Aug 2003 Location: Jamaica. Posts: 2,405 Blog Entries: 3 Thanks: 71 Thanked 135 Times in 109 Posts	Re: Question for software product creators I certainly appreciate a person who showed me a problem with my software. I will try to fix it or improve it if that is in my capability. .
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10-09-2009, 05:46 PM	#3
Alican Yenidogan Software Developer War Room Member Join Date: Mar 2007 Posts: 555 Thanks: 14 Thanked 27 Times in 22 Posts Social Networking Contact Info	Re: Question for software product creators Yeah me too. I would be happy if you could show a bug in my software.
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10-09-2009, 05:49 PM	#4
Johnny Slater Senior Warrior Member War Room Member Join Date: Jan 2006 Location: Alabama, USA. Posts: 2,603 Blog Entries: 2 Thanks: 103 Thanked 412 Times in 164 Posts Social Networking Contact Info	Re: Question for software product creators Regardless of anything else you should be happy that someone informed you of a flaw in your product. You are now aware of a problem that needs to be fixed that you otherwise would have no clue about. Use it as an opportunity to improve your product and make better and more secure.

10-09-2009, 06:33 PM	#5
WillDee HyperActive Warrior Join Date: Mar 2008 Location: , , . Posts: 152 Thanks: 7 Thanked 8 Times in 7 Posts	Re: Question for software product creators Thanks for the feedback. Much appreciated. Hopefully the person whose package has the problem will be of the same opinion as you guys.
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10-09-2009, 07:43 PM	#6
Chris Morris Decide, Commit & Succeed! War Room Member Join Date: Mar 2007 Location: Mesa , USA. Posts: 519 Thanks: 40 Thanked 23 Times in 20 Posts Social Networking	Re: Question for software product creators Actually, You should appreciate that kind of feedback from people. I'd much rather have someone point out the security flaws of my system rather than have them be exploited by everyone and not know about it. At least you can be semi-proactive about your software security with someone with experience of those who know reverse engineering than be blind sided when your software is being shared on every warez community there is out there. Coming from a 'cracker' background, I am already aware of the ways to bypass software security but even so, I don't know everything to get around protection so I do appreciate it when others bring knowledge to my attention. I have tested software for software owners in the past for exploits and quickly bring that to their attention so I would have to say that you shouldn't be worried about it but appreciate that this person is alerting you so you can try and thwart the exploit and save your software from being shared. -Chris
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10-09-2009, 09:55 PM	#7
Justin Mandel Trust Establisher War Room Member Join Date: Aug 2007 Location: Long Island, NY. Posts: 2,968 Thanks: 526 Thanked 170 Times in 127 Posts Social Networking Contact Info	Re: Question for software product creators Personally I would appreciate it
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10-09-2009, 10:08 PM	#8
Jay Jennings Senior Warrior Member War Room Member Join Date: May 2003 Location: Everywhere , USA. Posts: 1,204 Thanks: 46 Thanked 98 Times in 65 Posts	Re: Question for software product creators Yeah, what they said. And give him a free (legit) copy, too. The last two weeks I've had a couple hundred registrations come in for Article Architect that are using the same bogus email address. If I were a rich guru I might not care, but every time I see one of those come in it hurts. I know not every one would have been a sale, but even a small percentage of them would have been nice. Jay Jennings
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