Using Popups On Your Site? When Should They...POPUP?

Jay Sullivan · 10-14-2009, 06:22 AM

Here's a quick question, and i'm sure a lot of you will have different opinions on this...

if you have a popup on your salespage, how long do you leave it before it actually pops up?

I have an offer of a free wordpress theme AND a discount coupon inside a popup that appears after 8 seconds...it NEVER shows again for that user/visitor...unless they clear their cache/cookies of course!

What do you think the best timeframe is?

Do i "Reward" visitors, and show the popup after say 30 seconds...or let it popup as soon as possible?

I did have it showing after 8 seconds, but have since changed it to 30 seconds.

My theory being, when a visitor first comes to your site, and starts reading the main headings/titles and then a popup appears around that time, it could distract them and make them leave...after 30 seconds if they are still on the site, it means they are at least interested in what you have to offer, and would be glad of a popup that gives a 30% discount on the price of the product.

Anyone have any thoughts/suggestions on this?

Sumit Menon · 10-14-2009, 06:25 AM

What about on exit?

The other popups are annoying!

RGallowitz · 10-14-2009, 06:25 AM

I say the best time is when they see your ebook/software cover. When they reach that then bang, there comes the popup. The visual stimulation makes them accept the popup.

Quote:

Originally Posted by Sumit Menon

What about on exit?

The other popups are annoying!

And yes...exit pops work well.

In the end...all this should be tested.

Regards,
Reinhardt

Jay Sullivan · 10-14-2009, 06:31 AM

Exit popups...hmm...i'm not a big fan of those, get sick of seeing them on clickbank sites...but as you say, it's not what i don't like...it's what can bring in extra sales that counts i guess...

All popups are annoying to some extent i guess!

One thing i have found out that is 1 customer bought within 7 seconds of arriving..if he had waited an extra second he would have had 30% off....crazy!

seoFool · 10-14-2009, 12:51 PM

I'm testing footer popups right now at seoFool.com

I'm calling it footer popups, I don't know if that's what they're really called...but they're the ones that glide into the bottom 1/8 or so of your web page like an ad as soon as the site loads.

They seem to me to be less obtrusive....but the site is new and I don't have a lot of hard data yet. I'll give it a few weeks and let you know how it goes...

DAS_Matt · 10-14-2009, 12:59 PM

On exit or on entry has always worked for me in the past. Never liked timed release consoles.

I remember when consoles first came about and you'd see chains of of like 6 or more exit consoles.

Jay Sullivan · 10-14-2009, 01:03 PM

Quote:

Originally Posted by seoFool.com

I'm testing footer popups right now at seoFool.com

I'm calling it footer popups, I don't know if that's what they're really called...but they're the ones that glide into the bottom 1/8 or so of your web page like an ad as soon as the site loads.

They seem to me to be less obtrusive....but the site is new and I don't have a lot of hard data yet. I'll give it a few weeks and let you know how it goes...

Is that ultimate footer ads?

I know what you mean about those days Das...will give an exit pop a try some time...

Alexa Smith · 10-14-2009, 01:03 PM

For me, "never" is a very good time.

I often wonder what proportion of people who have decided that exit pop-ups work well have actually determined and proven this for themselves and their own sites, though I do accept that some have. (It's very easy to overlook the many people who leave a site intending to return to it, but then decide not to when they see the exit pop-up, and are lost as a result.)

actionplanbiz · 10-14-2009, 01:05 PM

just use that pop up immediately. is it like a hooving ad?

then i will use a OTO Exit Pop

seoFool · 10-14-2009, 01:09 PM

Quote:

Originally Posted by Jay Sullivan

Is that ultimate footer ads?

Yep, that's exactly what I'm using....

12holger34 · 10-14-2009, 01:09 PM

As a visitor I think all pop ups are annoying. But when it brings cash, good for you.

actionplanbiz · 10-14-2009, 01:10 PM

Quote:

Originally Posted by Alexa Smith

For me, "never" is a very good time.

I often wonder what proportion of people who have decided that exit pop-ups work well have actually determined and proven this for themselves and their own sites, though I do accept that some have. (It's very easy to overlook the many people who leave a site intending to return to it, but then decide not to when they see the exit pop-up, and are lost as a result.)

Exit pop seems to work very well for me. except when doing safelists (i think). everyone is trying to farm credits and my exit pop stalls them creating a negitive emotion that they link to my site.

but for like ppc and stuff i helps big time. get to show your visitors 2 offers instead of 1. and in this case i usually catch them with the exit pop offer

DAS_Matt · 10-14-2009, 02:35 PM

Quote:

Originally Posted by Alexa Smith

For me, "never" is a very good time.

I often wonder what proportion of people who have decided that exit pop-ups work well have actually determined and proven this for themselves and their own sites, though I do accept that some have. (It's very easy to overlook the many people who leave a site intending to return to it, but then decide not to when they see the exit pop-up, and are lost as a result.)

To each their own. I've personally never found that it hurt sales unless it was abused with multi-pop consoles.

tommen · 10-14-2009, 02:40 PM

I use a wordpress plugin called Action popup.It works really well on my site.

mikemcmillan · 10-14-2009, 02:59 PM

About a year ago I did some actual research on one of my sites. There are variables, but here is what I found in this case. I started with an immediate aWeber javascript popup. I tried 4-5 different delay times over a period of weeks. My best opt-in rate came after a 25 second delay.

Now, some will say that a delay that long means that a lot of people will click out before the pop-up appears, but the early click-outs probably wouldn't have opted-in any way.

Like others have said, and I agree, I'd prefer to let the visitor get through the header and down to the image if it's above the fold so that they have an idea of what the page is about.

JohnMcCabe · 10-14-2009, 04:17 PM

Don't have any data to report yet, but I'm experimenting with setting the pop timer for about 2 seconds less than the average time on page. I'm trying to catch them right before they actually decide to leave.

My theory is that exit pops interfere with an action they've already decided to take, so most will resist that which blocks their course. If I can show them the pop just before they finalize the decision to leave, I might be able to stall that decision long enough to get my offer read.

Again, no data, just theory...

Jay Sullivan · 10-14-2009, 04:22 PM

Exellent John, i never thought about that...just deciding on when they are actually planning to leave...

68% of my visitors leave within the 0-30 second time frame...hmm..is my sales copy compelling enough?

Alexa Smith · 10-14-2009, 07:56 PM

Quote:

Originally Posted by Jay Sullivan

68% of my visitors leave within the 0-30 second time frame...hmm..is my sales copy compelling enough?

Could be brilliant - if the other 32% are all staying and buying?!

Jay Sullivan · 10-14-2009, 08:06 PM

Quote:

Originally Posted by Alexa Smith

Could be brilliant - if the other 32% are all staying and buying?!

OHHHH...How i wish that was the case!

JRG · 11-11-2009, 03:46 PM

I have been experimenting a bit with this myself. Some of my business clients worry about their customers getting annoyed so we set the time at about 30 seconds. We did look at analytics and see what the average time on site was. For one of the sites the average time was only 22 seconds (a niche site). So we set the popup to 20 seconds.

I also look at my own experience. If a popup shows up within 5 seconds I usually just close it right away.

10-14-2009, 06:22 AM	#1
Jay Sullivan HyperActive Warrior War Room Member Join Date: Dec 2008 Posts: 334 Thanks: 107 Thanked 51 Times in 29 Posts Contact Info	Using Popups On Your Site? When Should They...POPUP? Here's a quick question, and i'm sure a lot of you will have different opinions on this... if you have a popup on your salespage, how long do you leave it before it actually pops up? I have an offer of a free wordpress theme AND a discount coupon inside a popup that appears after 8 seconds...it NEVER shows again for that user/visitor...unless they clear their cache/cookies of course! What do you think the best timeframe is? Do i "Reward" visitors, and show the popup after say 30 seconds...or let it popup as soon as possible? I did have it showing after 8 seconds, but have since changed it to 30 seconds. My theory being, when a visitor first comes to your site, and starts reading the main headings/titles and then a popup appears around that time, it could distract them and make them leave...after 30 seconds if they are still on the site, it means they are at least interested in what you have to offer, and would be glad of a popup that gives a 30% discount on the price of the product. Anyone have any thoughts/suggestions on this?
	Give me 5 Minutes Of Your Time & I’ll Show You How To EASILY Add Clickable Affiliate Links That Generate MORE Cash, To All Your Wordpress Blog Posts…

10-14-2009, 06:25 AM	#2
Sumit Menon . Join Date: Aug 2008 Location: Mumbai, India Posts: 657 Thanks: 552 Thanked 246 Times in 153 Posts Social Networking Contact Info	Re: Using Popups On Your Site? When Should They...POPUP? What about on exit? The other popups are annoying!
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10-14-2009, 06:31 AM	#4
Jay Sullivan HyperActive Warrior War Room Member Join Date: Dec 2008 Posts: 334 Thanks: 107 Thanked 51 Times in 29 Posts Contact Info	Re: Using Popups On Your Site? When Should They...POPUP? Exit popups...hmm...i'm not a big fan of those, get sick of seeing them on clickbank sites...but as you say, it's not what i don't like...it's what can bring in extra sales that counts i guess... All popups are annoying to some extent i guess! One thing i have found out that is 1 customer bought within 7 seconds of arriving..if he had waited an extra second he would have had 30% off....crazy!
	Give me 5 Minutes Of Your Time & I’ll Show You How To EASILY Add Clickable Affiliate Links That Generate MORE Cash, To All Your Wordpress Blog Posts…

10-14-2009, 12:51 PM	#5
seoFool seoFool.com Join Date: Oct 2009 Posts: 65 Thanks: 13 Thanked 4 Times in 4 Posts Social Networking	Re: Using Popups On Your Site? When Should They...POPUP? I'm testing footer popups right now at seoFool.com I'm calling it footer popups, I don't know if that's what they're really called...but they're the ones that glide into the bottom 1/8 or so of your web page like an ad as soon as the site loads. They seem to me to be less obtrusive....but the site is new and I don't have a lot of hard data yet. I'll give it a few weeks and let you know how it goes...
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10-14-2009, 12:59 PM	#6
DAS_Matt HyperActive Warrior Join Date: Sep 2009 Posts: 183 Thanks: 9 Thanked 6 Times in 6 Posts	Re: Using Popups On Your Site? When Should They...POPUP? On exit or on entry has always worked for me in the past. Never liked timed release consoles. I remember when consoles first came about and you'd see chains of of like 6 or more exit consoles.

10-14-2009, 01:03 PM	#8
Alexa Smith Wordsmith (& Skepchick) War Room Member Join Date: Sep 2008 Posts: 13,593 Thanks: 7,478 Thanked 9,500 Times in 4,932 Posts	Re: Using Popups On Your Site? When Should They...POPUP? For me, "never" is a very good time. I often wonder what proportion of people who have decided that exit pop-ups work well have actually determined and proven this for themselves and their own sites, though I do accept that some have. (It's very easy to overlook the many people who leave a site intending to return to it, but then decide not to when they see the exit pop-up, and are lost as a result.)
	Alexa Smith ... ... writes stuff that snaps, crackles and pops - even if it's only about cauliflowers.

10-14-2009, 01:05 PM	#9
actionplanbiz edgedweapons War Room Member Join Date: May 2009 Posts: 960 Thanks: 169 Thanked 64 Times in 62 Posts Social Networking	Re: Using Popups On Your Site? When Should They...POPUP? just use that pop up immediately. is it like a hooving ad? then i will use a OTO Exit Pop
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10-14-2009, 01:09 PM	#11
12holger34 NzChecker Join Date: Sep 2009 Location: The best place to live at the Shore in Auckland Posts: 55 Thanks: 7 Thanked 5 Times in 4 Posts Social Networking Contact Info	Re: Using Popups On Your Site? When Should They...POPUP? As a visitor I think all pop ups are annoying. But when it brings cash, good for you.
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10-14-2009, 02:40 PM	#14
tommen Advanced Warrior Join Date: Jul 2006 Location: St.Petersburg, Florida Posts: 771 Thanks: 43 Thanked 43 Times in 41 Posts Social Networking	Re: Using Popups On Your Site? When Should They...POPUP? I use a wordpress plugin called Action popup.It works really well on my site.
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10-14-2009, 02:59 PM	#15
mikemcmillan Mike McMillan War Room Member Join Date: Jan 2009 Location: MI Posts: 1,301 Blog Entries: 5 Thanks: 860 Thanked 1,014 Times in 388 Posts Social Networking	Re: Using Popups On Your Site? When Should They...POPUP? About a year ago I did some actual research on one of my sites. There are variables, but here is what I found in this case. I started with an immediate aWeber javascript popup. I tried 4-5 different delay times over a period of weeks. My best opt-in rate came after a 25 second delay. Now, some will say that a delay that long means that a lot of people will click out before the pop-up appears, but the early click-outs probably wouldn't have opted-in any way. Like others have said, and I agree, I'd prefer to let the visitor get through the header and down to the image if it's above the fold so that they have an idea of what the page is about.

10-14-2009, 04:17 PM	#16
JohnMcCabe Happy Hooker War Room Member Join Date: Jun 2007 Location: North of the Peace River, Southwest Florida, USA. Posts: 7,599 Thanks: 2,676 Thanked 4,354 Times in 2,377 Posts Social Networking	Re: Using Popups On Your Site? When Should They...POPUP? Don't have any data to report yet, but I'm experimenting with setting the pop timer for about 2 seconds less than the average time on page. I'm trying to catch them right before they actually decide to leave. My theory is that exit pops interfere with an action they've already decided to take, so most will resist that which blocks their course. If I can show them the pop just before they finalize the decision to leave, I might be able to stall that decision long enough to get my offer read. Again, no data, just theory...
	Salad is not food. Salad is what food eats... -- The REAL PETA, People for Eating Tasty Animals "I did not fight my way to the top of the food chain to eat tofu!"

10-14-2009, 04:22 PM	#17
Jay Sullivan HyperActive Warrior War Room Member Join Date: Dec 2008 Posts: 334 Thanks: 107 Thanked 51 Times in 29 Posts Contact Info	Re: Using Popups On Your Site? When Should They...POPUP? Exellent John, i never thought about that...just deciding on when they are actually planning to leave... 68% of my visitors leave within the 0-30 second time frame...hmm..is my sales copy compelling enough?
	Give me 5 Minutes Of Your Time & I’ll Show You How To EASILY Add Clickable Affiliate Links That Generate MORE Cash, To All Your Wordpress Blog Posts…

11-11-2009, 03:46 PM	#20
JRG Who me? War Room Member Join Date: May 2009 Location: Tampa, FL Posts: 147 Thanks: 79 Thanked 76 Times in 30 Posts	Re: Using Popups On Your Site? When Should They...POPUP? I have been experimenting a bit with this myself. Some of my business clients worry about their customers getting annoyed so we set the time at about 30 seconds. We did look at analytics and see what the average time on site was. For one of the sites the average time was only 22 seconds (a niche site). So we set the popup to 20 seconds. I also look at my own experience. If a popup shows up within 5 seconds I usually just close it right away.