What should I do in this situation? Paypal related

falcon_warrior · 10-14-2009, 10:14 AM

Hey

I tried logging in to paypal, and they asked me to "Update account information", including a registration number for business. I don't own a business, but I have a paypal business account because I need to accept payments for WSOs. What should I do?

Ilse · 10-14-2009, 10:17 AM

Make sure you are not on a phishing site asking for your account information

rondo · 10-14-2009, 10:18 AM

If you don't have a business then you should choose a Premier account instead.

Andrew

falcon_warrior · 10-14-2009, 10:18 AM

Quote:

Originally Posted by Ilse

Make sure you are not on a phishing site asking for your account information

I logged in from paypal's main page, checked the Verisign verification. It's real. Now I need to know what to do, I should have signed up for premier but I accidentally clicked business when I upgraded my account.

Wade Watson · 10-14-2009, 10:20 AM

You shouldn't have to give them some sort of business registration number. I'm wondering if they are asking for this because they don't have the bank account info they want or something. Anyway, if you can't get past that screen, call PayPal customer support and try to get them to advise you: 1-888-221-1161

FaJeeb · 10-14-2009, 10:35 AM

They want something similar to a social security number, thats why. If you call them up, thats what they will ask for when you tell them that you don't have an actual business/EIN.

I hope you don't have any money in your account.

I would suggest either closing your account and opening a new one as a Premier instead of Business, or asking PayPal to change your existing account.

kuzmanin · 10-14-2009, 10:36 AM

I also think that you have to call them and explain the situation. I had a problem with blocked account for about 3 month when a called them they fixed my problem within 3 days

Spinethetic · 10-14-2009, 10:51 AM

Quote:

Originally Posted by Ilse

Make sure you are not on a phishing site asking for your account information

Seriously make sure your not doing this, the information they were asking you for sounds kinda fishy. You want to be extremely cautious when clicking on 'PayPal' links and logging in.

AltaMind · 10-14-2009, 12:39 PM

I just tried logging in to my account and faced the same problem. Can anyone help? I'm in the same situation, I don't own a business. Thanks.

DAS_Matt · 10-14-2009, 01:03 PM

Call the PayPal customer service line. Make sure someone from PayPal tells you exactly what is going on and what, if anything, they need from you and why.

AltaMind · 10-14-2009, 01:54 PM

I got a way around this, I clicked the "Help" link on the top of the page where it asks for the Business Number, and then from the help page I just clicked on "My Account". And everything is running as usual now. Hope that helps, I'm still going to contact paypal though to see what's up with that. Good luck

10-14-2009, 10:14 AM	#1
falcon_warrior HyperActive Warrior War Room Member Join Date: Apr 2009 Location: Singapore Posts: 148 Thanks: 12 Thanked 13 Times in 8 Posts	What should I do in this situation? Paypal related Hey I tried logging in to paypal, and they asked me to "Update account information", including a registration number for business. I don't own a business, but I have a paypal business account because I need to accept payments for WSOs. What should I do?

10-14-2009, 10:17 AM	#2
Ilse Active Warrior Join Date: Apr 2009 Posts: 41 Thanks: 5 Thanked 1 Time in 1 Post	Re: What should I do in this situation? Paypal related Make sure you are not on a phishing site asking for your account information

10-14-2009, 10:18 AM	#3
rondo Senior Warrior Member War Room Member Join Date: Oct 2004 Location: Australia. Posts: 4,941 Thanks: 54 Thanked 81 Times in 73 Posts	Re: What should I do in this situation? Paypal related If you don't have a business then you should choose a Premier account instead. Andrew
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10-14-2009, 10:20 AM	#5
Wade Watson HyperActive Warrior Join Date: Aug 2008 Posts: 104 Thanks: 33 Thanked 10 Times in 10 Posts	Re: What should I do in this situation? Paypal related You shouldn't have to give them some sort of business registration number. I'm wondering if they are asking for this because they don't have the bank account info they want or something. Anyway, if you can't get past that screen, call PayPal customer support and try to get them to advise you: 1-888-221-1161

10-14-2009, 10:35 AM	#6
FaJeeb Master of Ceremonies Join Date: Sep 2009 Location: Iowa Posts: 95 Thanks: 3 Thanked 21 Times in 14 Posts Social Networking	Re: What should I do in this situation? Paypal related They want something similar to a social security number, thats why. If you call them up, thats what they will ask for when you tell them that you don't have an actual business/EIN. I hope you don't have any money in your account. I would suggest either closing your account and opening a new one as a Premier instead of Business, or asking PayPal to change your existing account.

10-14-2009, 10:36 AM	#7
kuzmanin Warrior Member Join Date: Oct 2009 Posts: 11 Thanks: 0 Thanked 0 Times in 0 Posts	Re: What should I do in this situation? Paypal related I also think that you have to call them and explain the situation. I had a problem with blocked account for about 3 month when a called them they fixed my problem within 3 days
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10-14-2009, 12:39 PM	#9
AltaMind Warrior Member Join Date: Aug 2008 Posts: 15 Thanks: 0 Thanked 1 Time in 1 Post	Re: What should I do in this situation? Paypal related I just tried logging in to my account and faced the same problem. Can anyone help? I'm in the same situation, I don't own a business. Thanks.

10-14-2009, 01:03 PM	#10
DAS_Matt HyperActive Warrior Join Date: Sep 2009 Posts: 137 Thanks: 9 Thanked 6 Times in 6 Posts	Re: What should I do in this situation? Paypal related Call the PayPal customer service line. Make sure someone from PayPal tells you exactly what is going on and what, if anything, they need from you and why.

10-14-2009, 01:54 PM	#11
AltaMind Warrior Member Join Date: Aug 2008 Posts: 15 Thanks: 0 Thanked 1 Time in 1 Post	Re: What should I do in this situation? Paypal related I got a way around this, I clicked the "Help" link on the top of the page where it asks for the Business Number, and then from the help page I just clicked on "My Account". And everything is running as usual now. Hope that helps, I'm still going to contact paypal though to see what's up with that. Good luck