How would you rate the warrior forum support?

by Ross Dalangin

Posted: 14 years ago 27 replies

INTERNET MARKETING

Hi Warriors,

I had two problems solved and the patience
of the warrior helpdesk is really awesome. Thanks!

I rate Thomas 10 from the rating of 1 to 10.
Wow, this forum is really great. With my 4 years
here in the warrior forum, I could say....4 thumbs
up including my feet

What is your experience warriors?

Best Regards,

Ross

#forum #helpdesk #rate #support #warrior

freudianslip27

14 years ago

Yes! Two thumbs up here as well!

I've been a member for several years, and the few times I needed support it was there in a flash.

I really respect the extent that the administration has gone to, to keep this such a positive and helpful place

Kudos all around!

Matt

Thanks
1 reply

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Ross Dalangin

14 years ago

I could not hold my self to express my appreciation.

Ross

Originally Posted by freudianslip27

Kudos all around!

Matt

Thanks

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Sumit Menon 14 years ago

Thomas is great.. I put up a request for Name Change and he did it within minutes.

Jai Ho, Thomas.

Formerly Sumit_Menon
- Thanks
- 1 reply
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- Ross Dalangin 14 years ago
  
  Well Thomas, you should read this thread
  
  Ross
  
  Originally Posted by Sumit Menon
  
  Thomas is great.. I put up a request for Name Change and he did it within minutes.
  
  Jai Ho, Thomas.
  
  Formerly Sumit_Menon
  
  Thanks
  
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Slin 14 years ago

This forum is amazing!!

I would say two thumbs up, except I have extremely odd thumbs. So we will just say 10/10
- Thanks
- 1 reply
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- John Rogers 14 years ago
  
  Top notch. Thomas is consistently so damn fast I swear the guy never sleeps.
  
  John
  
  Thanks
  
  1 reply
  
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  Harvey Segal 14 years ago
  
  Originally Posted by John Rogers
  
  Thomas is consistently so damn fast I swear the guy never sleeps.
  
  * He installs scripts for me
  
  * He solves problems
  
  * He produces my ebook covers
  
  So he has no time to sleep and if I catch him . . .
  
  Harvey
  
  .
  
  Thanks
  
  1 reply
  
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  Sumit Menon 14 years ago
  
  Originally Posted by Harvey.Segal
  
  * He installs scripts for me
  
  * He solves problems
  
  * He produces my ebook covers
  
  So he has no time to sleep and if I catch him . . .
  
  Harvey
  
  .
  
  Ok.. So who is Thomas? Whats his Warrior ID?
  
  Thanks
  
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sbucciarel Banned 14 years ago

Much faster response than I expected to several help tickets.
- Thanks
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Ralf Skirr 14 years ago

Had 1 issue once and it was resolved quickly.
What more could you wish for?

Ralf
- Thanks
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Bev Clement 14 years ago

It has to be 11/10

and should all the admins and mods be given free whisky?
- Thanks
- 1 reply
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- John Burton 14 years ago
  
  Yes, a great forum. One of the most popular on the internet and superbly moderated too.
  
  John Burton
  
  Thanks
  
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Valorie 14 years ago

10+
He helped me with something over the course of two days and he was super patient. He even took the time to explain something to me after he fixed my problem.

Love the support here!

-Valorie
- Thanks
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cage73 14 years ago

10/10.
I recently experienced a problem, placed a support ticket and within minutes my problem was solved.
- Thanks
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Louise Green 14 years ago

In my experience the Support Desk is the best I've used and has set the bar high for all online help desks, including my own.

10/10 easy.
- Thanks
- 1 reply
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- aquablue 14 years ago
  
  Agree, absolutely. Support is 10/10.
  
  Thanks
  
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premiertimesol 14 years ago

Absolutely!Precisely!Definitely Great!fast response and responsible.
- Thanks
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crystalq 14 years ago

If I had more than 2 thumbs they would all be sticking up, LOL.

The warrior forum support is the best!
- Thanks
- 1 reply
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- summer07 14 years ago
  
  Fast and responsive the two times I used it...thanks!
  
  Any chance of starting a training school for other help desks? I know a few that could use it!
  
  Audre
  
  Thanks
  
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Paul Myers 14 years ago

Thank you for mentioning this, Ross.

Most of us have no idea how lucky this place is that we have Thomas handling the things he does.

Seriously. The man is pure class.

Paul
- [ 2 ] Thanks
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Karen Connell 14 years ago

When I requested a name change (to my own name) - it was done - instantly!

For other tickets he is super helpful and fast - and I live in Ireland. I don't think he sleeps at all.

Thomas is a legend... but who is he?

Karen

For UK Warriors - He's a bit like 'the Stig' on Top Gear!
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WinsonYeung 14 years ago

Well, I will rate 20 out of 10
Support is excellent and the response time is super fast.
- Thanks
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kennyjewels 14 years ago

Hi.. I m first new in using forum this is my first forum and i found it very friendly easy.
Threads and posts are very informative so i give it full marks..
- Thanks
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Steven Fullman 14 years ago

Thomas solved my one and only support question within about 2 minutes.

The man is a lesson to us all.

It's at times like this you miss the "Buy Me A Beer" button

Thanks Thomas!

Steve
- Thanks
- 1 reply
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- Kevin Riley 14 years ago
  
  With my Private Workshops, there were always a few who PMd me because they had trouble with access or some such problem. I'd send them to Help Desk and all was magically solved. Thumbs up guys!
  
  Thanks
  
  Signature
  
  Kevin Riley, long-time Warrior living in Osaka, Japan
  
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Elmer Hurlstone 14 years ago

I may be on coffee overload but methinks Thomas actually solved one issue I experienced before I submitted the help ticket.

What a great world it would be if ALL customer service was as responsive, caring and skilled as Thomas.

Elmer
- Thanks
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How would you rate the warrior forum support?

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