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Old 10-22-2009, 11:42 AM   #1
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Default How would you rate the warrior forum support?

Hi Warriors,

I had two problems solved and the patience
of the warrior helpdesk is really awesome. Thanks!

I rate Thomas 10 from the rating of 1 to 10.
Wow, this forum is really great. With my 4 years
here in the warrior forum, I could say....4 thumbs
up including my feet

What is your experience warriors?

Best Regards,

Ross

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Old 10-22-2009, 11:43 AM   #2
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Default Re: How would you rate the warrior forum support?

Yes! Two thumbs up here as well!

I've been a member for several years, and the few times I needed support it was there in a flash.

I really respect the extent that the administration has gone to, to keep this such a positive and helpful place

Kudos all around!

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Old 10-22-2009, 11:46 AM   #3
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Default Re: How would you rate the warrior forum support?

I could not hold my self to express my appreciation.

Ross

Quote:
Originally Posted by freudianslip27 View Post
Yes! Two thumbs up here as well!

I've been a member for several years, and the few times I needed support it was there in a flash.

I really respect the extent that the administration has gone to, to keep this such a positive and helpful place

Kudos all around!

Matt

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Old 10-22-2009, 11:47 AM   #4
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Default Re: How would you rate the warrior forum support?

Thomas is great.. I put up a request for Name Change and he did it within minutes.

Jai Ho, Thomas.

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Old 10-22-2009, 11:49 AM   #5
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Default Re: How would you rate the warrior forum support?

Well Thomas, you should read this thread

Ross

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Originally Posted by Sumit Menon View Post
Thomas is great.. I put up a request for Name Change and he did it within minutes.

Jai Ho, Thomas.

Formerly Sumit_Menon

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Old 10-22-2009, 01:53 PM   #6
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Default Re: How would you rate the warrior forum support?

This forum is amazing!!

I would say two thumbs up, except I have extremely odd thumbs. So we will just say 10/10
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Old 10-22-2009, 02:12 PM   #7
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Default Re: How would you rate the warrior forum support?

Top notch. Thomas is consistently so damn fast I swear the guy never sleeps.

John

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Old 10-22-2009, 02:16 PM   #8
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Default Re: How would you rate the warrior forum support?

Much faster response than I expected to several help tickets.

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Old 10-22-2009, 02:30 PM   #9
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Default Re: How would you rate the warrior forum support?

Quote:
Originally Posted by John Rogers View Post
Thomas is consistently so damn fast I swear the guy never sleeps.
* He installs scripts for me

* He solves problems

* He produces my ebook covers

So he has no time to sleep and if I catch him . . .

Harvey



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Old 10-22-2009, 02:36 PM   #10
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Default Re: How would you rate the warrior forum support?

Had 1 issue once and it was resolved quickly.
What more could you wish for?

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Old 10-22-2009, 02:54 PM   #11
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Default Re: How would you rate the warrior forum support?

It has to be 11/10

and should all the admins and mods be given free whisky?

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Old 10-22-2009, 03:04 PM   #12
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Default Re: How would you rate the warrior forum support?

Yes, a great forum. One of the most popular on the internet and superbly moderated too.

John Burton

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Old 10-22-2009, 03:07 PM   #13
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Default Re: How would you rate the warrior forum support?

10+
He helped me with something over the course of two days and he was super patient. He even took the time to explain something to me after he fixed my problem.

Love the support here!

-Valorie
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Old 10-22-2009, 04:48 PM   #14
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Default Re: How would you rate the warrior forum support?

10/10.
I recently experienced a problem, placed a support ticket and within minutes my problem was solved.

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Old 10-22-2009, 07:29 PM   #15
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Default Re: How would you rate the warrior forum support?

In my experience the Support Desk is the best I've used and has set the bar high for all online help desks, including my own.

10/10 easy.

IMPORTANT MESSAGE: I'm currently on vacation & will answer all messages when I return - Happy Holidays!!

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Old 10-22-2009, 10:05 PM   #16
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Default Re: How would you rate the warrior forum support?

Agree, absolutely. Support is 10/10.
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Old 10-22-2009, 11:32 PM   #17
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Default Re: How would you rate the warrior forum support?

Absolutely!Precisely!Definitely Great!fast response and responsible.

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Old 10-22-2009, 11:34 PM   #18
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Default Re: How would you rate the warrior forum support?

If I had more than 2 thumbs they would all be sticking up, LOL.

The warrior forum support is the best!

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Old 10-23-2009, 12:21 AM   #19
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Default Re: How would you rate the warrior forum support?

Fast and responsive the two times I used it...thanks!

Any chance of starting a training school for other help desks? I know a few that could use it!

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Old 10-23-2009, 02:53 AM   #20
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Default Re: How would you rate the warrior forum support?

Quote:
Originally Posted by Harvey.Segal View Post
* He installs scripts for me

* He solves problems

* He produces my ebook covers

So he has no time to sleep and if I catch him . . .

Harvey



.
Ok.. So who is Thomas? Whats his Warrior ID?

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Old 10-23-2009, 03:27 AM   #21
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Default Re: How would you rate the warrior forum support?

Thank you for mentioning this, Ross.

Most of us have no idea how lucky this place is that we have Thomas handling the things he does.

Seriously. The man is pure class.


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Old 10-23-2009, 03:34 AM   #22
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Default Re: How would you rate the warrior forum support?

When I requested a name change (to my own name) - it was done - instantly!

For other tickets he is super helpful and fast - and I live in Ireland. I don't think he sleeps at all.

Thomas is a legend... but who is he?

Karen

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Old 10-23-2009, 03:50 AM   #23
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Default Re: How would you rate the warrior forum support?

Well, I will rate 20 out of 10
Support is excellent and the response time is super fast.

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Old 10-23-2009, 05:41 AM   #24
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Default Re: How would you rate the warrior forum support?

Hi.. I m first new in using forum this is my first forum and i found it very friendly easy.
Threads and posts are very informative so i give it full marks..
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Old 10-23-2009, 06:31 AM   #25
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Default Re: How would you rate the warrior forum support?

Thomas solved my one and only support question within about 2 minutes.

The man is a lesson to us all.

It's at times like this you miss the "Buy Me A Beer" button

Thanks Thomas!

Steve

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Old 10-23-2009, 06:38 AM   #26
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Default Re: How would you rate the warrior forum support?

With my Private Workshops, there were always a few who PMd me because they had trouble with access or some such problem. I'd send them to Help Desk and all was magically solved. Thumbs up guys!

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Old 10-23-2009, 08:04 AM   #27
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Default Re: How would you rate the warrior forum support?

I may be on coffee overload but methinks Thomas actually solved one issue I experienced before I submitted the help ticket.

What a great world it would be if ALL customer service was as responsive, caring and skilled as Thomas.

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