Be Careful - Windows 7 Upgrade is crippling computers...

by garyv
61 replies
Windows 7 upgrades "crippling" PCs | News | PC Pro


Microsoft is struggling to find answers for people whose attempt to upgrade to Windows 7 has sent their machine into an endless reboot cycle. Reports of the problem first began appearing on Microsoft's support forum on Friday, the day after the operating system was first released. According to the complaints, Windows 7 claims the upgrade has failed and that Vista will be restored. However, when the machine reboots it offers the same error and reboots again in an endless circle. Despite numerous reports of the problem, it seems Microsoft is still no closer to an answer and tempers are becoming frayed.
#careful #computers #crippling #upgrade #windows
  • Profile picture of the author Kay King
    When I had to replace my hard drive (and save as much as possible) a few weeks ago, the tech was telling me that Windows7 will be very good - but he also advised "don't get it when it first comes out". Wise words.
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    • Profile picture of the author garyv
      Originally Posted by Kay King View Post

      When I had to replace my hard drive (and save as much as possible) a few weeks ago, the tech was telling me that Windows7 will be very good - but he also advised "don't get it when it first comes out". Wise words.

      I agree - let others work the bugs out.

      I love my windows XP, But it looks like the new Mac commercial may come true after all...

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      • Profile picture of the author Jill Carpenter
        Originally Posted by garyv View Post

        I agree - let others work the bugs out.

        I love my windows XP, But it looks like the new Mac commercial may come true after all...

        YouTube - Mac vs PC Windows 7 vs Mac Ad Broken Promises
        Ha ha. I saw this on TV the day 7 came out.

        Hysterical.
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      • Profile picture of the author Aljiro
        Originally Posted by garyv View Post

        I agree - let others work the bugs out.

        I love my windows XP, But it looks like the new Mac commercial may come true after all...

        YouTube - Mac vs PC Windows 7 vs Mac Ad Broken Promises

        Well. I guess they made their point

        On a serious note. People who have been promised the free upgrade are pretty much screwed till MS fixes things. But for those looking to upgrade their system a clean OS install is BEST. Just keep a backup of all your drivers and software.
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        • Profile picture of the author Dan C. Rinnert
          New releases of just about any software or operating system can be looked at as more of a public beta than a true, final release. There are almost always bound to be problems when software gets out en masse.

          A long time ago, I used to like to be among the first to get something new. These days, I much prefer others to be the guinea pigs. I'll wait until the early adopters have worked the kinks out before I upgrade something. I'd rather continue to be able to get work done than fight with the computer and software.
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      • Profile picture of the author rapidscc
        Originally Posted by garyv View Post

        I agree - let others work the bugs out.

        I love my windows XP, But it looks like the new Mac commercial may come true after all...

        YouTube - NEW Get a Mac Ad - Broken Promises WINDOWS 7
        LOL this one is really funny! Thanks for the laugh man..

        I enjoyed it! TRUST ME

        Omar
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    • Profile picture of the author Oscar D
      Originally Posted by Kay King View Post

      the tech was telling me that Windows7 will be very good - but he also advised "don't get it when it first comes out". Wise words.
      Yes, that is sort of a general rule with PC software and parts etc.

      Let other upgrade and find errors, then the manufacturer will hopefully fix the errors and then we buy
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  • Profile picture of the author Jagged
    I was delaying upgrading...waiting for news like this to pop up. I always wait for most of the bugs to get hammered out.
    I bet Apple will have a field day with this news...

    Thanks for the update Gary...
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  • Profile picture of the author John Rogers
    Thanks for the warning. I'll check back in a year.

    John
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  • Profile picture of the author sclarke
    If you're upgrading, you should ALWAYS backup your data and do a clean install. Inevitably there will be incompatibilities with an OS upgrade (drivers, software, etc.). Windows has to support so many different hardware configurations problems are bound to occur unless you take the necessary steps to mitigate them.

    Just do a clean install on well supported hardware with at least 2 gigs of ram and you'll be good to go.
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    • Profile picture of the author garyv
      Originally Posted by sclarke View Post

      If you're upgrading, you should ALWAYS backup your data and do a clean install. Inevitably there will be incompatibilities with an OS upgrade (drivers, software, etc.). Windows has to support so many different hardware configurations problems are bound to occur unless you take the necessary steps to mitigate them.

      Just do a clean install on well supported hardware with at least 2 gigs of ram and you'll be good to go.

      The problem here is that many of the big retailers sold a ton of computers w/ the promise of a free upgrade to windows 7. They were not offering clean installs. So these people are kind of screwed until microsoft comes up w/ a fix because most new computers now do not come w/ a restore CD like they have in the past. And this reboot cycle is preventing the computers from restoring themselves. Ugly situation for sure.
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      • Profile picture of the author Jacer
        Never understood why people rush to update to a new version of windows. Everyone knows(or should know) it takes many months after release to work out hidden bugs like this!
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        • Profile picture of the author Richard HAN
          Originally Posted by Jacer View Post

          Never understood why people rush to update to a new version of windows. Everyone knows(or should know) it takes many months after release to work out hidden bugs like this!
          Precisely..! I just bought a new Thinkpad which comes with Windoze Vista, but the first thing that I did with it is to clean the harddrive and install XP Pro on it. I'm not even touching Vista, let alone be a paying beta tester for Windoze 7.
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          • Profile picture of the author Ken Snowdon
            I purchased a new laptop and it came with Windows 7 Premium installed, in my other laptop I have Xp. I am finding with Windows 7 it does not support Safari very well so I downloaded my trusty Firefox which works well with Windows 7 however one problem I am having is with my MOUSE it seems to want to do whatever it pleases, may have to cut it's tail off to slow it down, otherwise overall Windows 7 seems to be functioning fine.
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    • Profile picture of the author tj
      Originally Posted by sclarke View Post

      If you're upgrading, you should ALWAYS backup your data and do a clean install. Inevitably there will be incompatibilities with an OS upgrade (drivers, software, etc.). Windows has to support so many different hardware configurations problems are bound to occur unless you take the necessary steps to mitigate them.

      Just do a clean install on well supported hardware with at least 2 gigs of ram and you'll be good to go.
      I have well supported hardware - just not supported by Win7 - so I went back and downgraded. There I know that my stuff is working.

      Timo
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      • Profile picture of the author Alan Mc Donald
        ill stick with ubuntu thanks, it runs so smooooooth and boots lightningg fast, no issues at all
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        • Profile picture of the author SeanIM
          Originally Posted by Pattaya-Addict View Post

          ill stick with ubuntu thanks, it runs so smooooooth and boots lightningg fast, no issues at all
          Thanks for the reminder...I need to checkout the latest distro...

          Even though I will likely be installing Win 7 Ultimate as soon as the box shows up...

          It's good to have spare hardware laying around, just need to pickup a few new HDs...
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  • Profile picture of the author Revolves
    I think laptops in general face problems at the time of an OS upgrade. I have never gone on to upgrade my laptop OS.
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  • Profile picture of the author sbucciarel
    Banned
    I never upgrade to a new Windows version for at least a year. What's the rush? Let everyone do the beta testing and deal with the bugs. My motto is "if it ain't broke, don't fix it."
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    • Profile picture of the author sclarke
      garyv

      The problem here is that many of the big retailers sold a ton of computers w/ the promise of a free upgrade to windows 7. They were not offering clean installs. So these people are kind of screwed until microsoft comes up w/ a fix because most new computers now do not come w/ a restore CD like they have in the past. And this reboot cycle is preventing the computers from restoring themselves. Ugly situation for sure.
      I understand what you're saying but that doesn't change what I wrote.

      First of all, don't buy a computer from a company that doesn't supply or make available a restore disc. I know Dell includes them.

      Second, you can always do a clean install... even with upgrade media. I know that doesn't sound right but it is true. Here is a link that tells you how.

      And last but certainly not least... Find someone who knows what the heck their doin'.

      I'm a platform agnostic. I use OS X and Windows. For you Mac users baggin' on Windows 7, Snow Leopard wasn't without issues either (like losing all your data). The fact is these operating systems are extremely complicated and stuff happens.

      Remember... an ounce of prevention is worth a pound of cure!
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    • Profile picture of the author wealthwind
      Good for you Suzanne!

      My motto is "if it ain't broke, don't fix it if you don't know how..."

      Alexander

      Originally Posted by sbucciarel View Post

      I never upgrade to a new Windows version for at least a year. What's the rush? Let everyone do the beta testing and deal with the bugs. My motto is "if it ain't broke, don't fix it."
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      • Profile picture of the author netkid
        Besides the internal bugs that Windows 7 has, I wonder if the main problem is compatibility with third party software in your computers.

        That has always been the sole cause of problems for Windows OS.

        Bruce
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  • Profile picture of the author BIG Mike
    Banned
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    • Profile picture of the author getsmartt
      Originally Posted by BIG Mike View Post

      Geez...I feel alone out here - been running Windows 7 for about 6 or 8 months now. I'm not having any problems with it (other than those I cause myself, LOL).

      Ditto, Windows 7 is great been using the public beta for atleast 5 months now, and I gotta say I love it. I never upgraded to Vista, so a clean install was the only way to go as Win7 does not allow a direct upgrade from WinXP.

      PS even those people with a restor CD/DVD can still do a clean install of Win7. Just back-Up your current system, drop in the Win7 CD when it prompts do a clean install. Import your back-up info and you should be good to go. If it fails pop in the restore cd and reinstall, import the backup.

      PPS If you don't know what you are doing, make sure you know someone who does as I don't do house calls anymore
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      • Profile picture of the author Mike Anthony
        Originally Posted by getsmartt View Post

        Ditto, Windows 7 is great been using the public beta for atleast 5 months now, and I gotta say I love it. I never upgraded to Vista, so a clean install was the only way to go as Win7 does not allow a direct upgrade from WinXP.

        Same here. Windows 7 runs smoothly. The best Windows ever for me. I don't see this being reported all over so I am wondering how widespread it is - the article doesn't say.

        Normally do wait a year for a new Windows OS but this one is different - loving it. Opening Visual studio, Firefox, Photoshop, Dreamweaver and Flash at the same time would bring my system to a crawl under XP. barely notice when I forget to close them out now.
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    • Profile picture of the author Rhett
      Originally Posted by BIG Mike View Post

      Geez...I feel alone out here - been running Windows 7 for about 6 or 8 months now. I'm not having any problems with it (other than those I cause myself, LOL).

      I rush to try every new version because I need to know if our software will have any compatibility problems with and to correct them before the publid release.

      If you're not really a techy type of person, I'd hold off though, especially if you're doing well with Vista or XP.
      Hey you're not alone...I've been running 7 just about as long as you. I love it---I've had zero of the problems I've had in the past with Vista.

      I wonder why we can run with a "unstable beta" and yet have less problems than people with the release copy?

      I guess that's technology for ya. *shrug
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  • Profile picture of the author Raydal
    If this was in IM product there would have been a ton of
    refund requests, but I don't think Microsoft gives refunds
    as easily as online marketers. Do they?

    -Ray Edwards
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  • Profile picture of the author -Jericho-
    Thanks for that. I didn't realize it had been released yet. I'm definitely waiting now to upgrade.
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  • Profile picture of the author shaddai
    Ubuntu and XP are wonderful solutions to the Windows 7 reboot problem.

    Todd
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  • Profile picture of the author theimdude
    Originally Posted by garyv View Post

    Windows 7 upgrades "crippling" PCs | News | PC Pro


    Microsoft is struggling to find answers for people whose attempt to upgrade to Windows 7 has sent their machine into an endless reboot cycle. Reports of the problem first began appearing on Microsoft's support forum on Friday, the day after the operating system was first released. According to the complaints, Windows 7 claims the upgrade has failed and that Vista will be restored. However, when the machine reboots it offers the same error and reboots again in an endless circle. Despite numerous reports of the problem, it seems Microsoft is still no closer to an answer and tempers are becoming frayed.
    Everybody should know by now when ms release a new operating system you wait for 2-3 years before you commit you future new problems using it. In a case of a upgrade - You just do it.
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  • Profile picture of the author metaphors
    I ran windows 7 beta for about 6 months and didn't have any issues with it and most of the people who did had issues when they tried to upgrade from xp or vista (installs took more than a day for some people). I had no intention of getting this right away anyways but when I do it will be a clean install for sure.
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  • Profile picture of the author NinjaTech
    I think ill stick to windows server 08. so far has been the most stable desktop and laptop i have ever used.
    wait a yr before trying 7 too many issues with vista for seven to be any better.
    and server allow 3 multiple sessions at once way cool to remote in.
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  • Profile picture of the author TelegramSam
    Never do an upgrade over older versions of windows, no matter what anybody says.

    Far better to get yourself another hard drive. Put Windows 7 onto that drive cleanly.

    Install the software that you need and use onto this.

    Then put your original drive as a slave into your computer and move any necessary data files across etc.

    Windows is so complex that there will always be anomalies that get missed.

    Just do a clean install. It will most likely save you many hours of frustration.

    Sam
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    • Profile picture of the author topcash
      Im not sure what the problem is, upgrade to Snow Leopard was flawless
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      • Profile picture of the author crecemedia
        Originally Posted by topcash View Post

        Im not sure what the problem is, upgrade to Snow Leopard was flawless
        I second that!

        I bought my first Mac PC about 6 months ago an I really couldnt be happier. If you value your time and dont want to spend it on updating your virus programs, patching bugs, speeding up the pc, optimizing your settings on the windows PC do yourself a favor and get a Mac.

        Simply having "exposé" is amazingly effective, and the no-button trackpad makes everything so much smoother once you get accustomed to it.

        It really sounds like Im pimping Mac, but I am! The only thing I hate is the heat, this things gets amazingly hot, burn skin hot sometimes.

        Cheers!
        Fran
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  • Profile picture of the author jazbo
    I told my parents the same thing two weeks ago, stick with your old PC and XP for a few months I said.

    So they went out and got a Windows 7 laptop the day it came out and are now installing updates and struggling like hell with it.

    People dont listen.
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  • Profile picture of the author um1001
    I've had no trouble with Windows 7 but I started from a fresh install ... I was using the beta and managed to get a Windows Pro student edition using my alumni .edu e-mail account for $29.99 (well +$13 for the physical media option)

    I've been pretty happy with it. One or two minor problems that I've managed to find workarounds but mostly it's OK.

    So here's a pro tip: even if you're out of college for years like me ... get an alumni e-mail (often easy to get), and get cheap Microsoft stuff
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  • Profile picture of the author TristanPerry
    Windows 7 has been great for me (albeit I use Ubuntu primarily). I had to upgrade since I had Vista on this dual boot, and it was awful for me.

    Shame to hear about this though; hope they can fix it.
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  • Profile picture of the author Chris Morris
    Now that is FUNNY!

    I'm like Big Mike on rushing to get the latest and greatest OS's and even techie gadgets. I downloaded 7 and had some issues with it, nothing major but I did go back to a clean install of Vista until my upgrade disks from Dell come over. Then I will do a clean install after a reformat of the drive.

    I don't like the new task bar thingy though, it's freakin huge and does not remind me of my MacBook Pro at all. I know MS attempts to copy Apple but I can't really say they 'copy' it since it never comes out anywhere near as good as Apple Sorry Microwhateveryournameis...
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  • Profile picture of the author Scot Standke
    I did an upgrade from XP to 7 a few days ago on my laptop.

    It took over two hours to install, but so far it seems very solid and a lot quicker than Vista.

    Scot
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  • Profile picture of the author Derek S
    gizmodo reported that over 80% of the people who installed windows 7 went smoothly.

    Over 80% Of You Had a Smooth Windows 7 Install Experience - Windows 7 install - Gizmodo

    the article you point to seems like anti-windows propaganda and the real reason people where having issues was due to them having software running in my background at the time of installing windows 7...

    ...the users fault, NOT Microsoft's

    I love windows 7 but never really had an issue with vista either.
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  • Profile picture of the author Chris Morris
    I am anxiously awaiting Windows 7 upgrade from Dell don't get me wrong, I love Windows 7 because it actually is a functional copy of what Vista should have been. Like I said, I could do without the fat bar at the bottom that replaced the slick tiny version in Vista that I'm used to but I can live with it.

    I hate that you can't launch multiple instances of Firefox with it though. I used to be able to click my Firefox icon in my quick launch and open as many windows as I wanted. Now the only way to do that quickly is to use a keyboard shortcut similar to that used in my Mac.

    I do agree that there is a lot of hate MS users out there bashing Windows, I even do it myself jokingly because I do own both Mac and PC. There are things my PC does that my Mac won't and vice versa so I love both OS's equally so.

    If anyone knows how to fix that little issue with launching multiple instances of Firefox using the quick launch icon in Windows 7 do let me know
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    • Profile picture of the author getsmartt
      Originally Posted by Chris Morris View Post

      If anyone knows how to fix that little issue with launching multiple instances of Firefox using the quick launch icon in Windows 7 do let me know
      right-click and select Mozilla Firefox from the pop-up menu - works for most docked taskbar items
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  • Profile picture of the author Chris Morris
    Thanks James, I will try that when I get my copy!
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  • Profile picture of the author 4success53
    Thanks.

    I think I may want to wait awhile.

    Isn't it suppose to be better than Vista?
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    • Profile picture of the author l23bc
      to be more honest it is better then vista for proformance and battery life and shutting down as i have vista on my old 2gig toshibia laptop and it takes ages to shut down however my windows 7 shuts down very easy


      Originally Posted by 4success53 View Post

      Thanks.

      I think I may want to wait awhile.

      Isn't it suppose to be better than Vista?
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  • Profile picture of the author l23bc
    Like i have mentioned on the launch day of windows 7 ive had it pre installed on my new mesh laptop before it came out and had no problems,

    however i have to add ive been using my toshiba vista ultimate laptop and mac book pro machine more then my new windows 7 because yes i am a tec geek at heart but i know as soon as i start exploring i will hit a setting and taking my machine to pc world or somewere like that as you do,

    anyway thanks for the fault review but windows 7 aint all that bad as of yet, ive used all windows since win 95 and the only one that was bad for me was windows 98 s.e for upgrading...im showing my age now lol!

    andy
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  • Profile picture of the author cfv
    Our office upgraded on release date- all programs running without issues.
    We skipped Vista and have been waiting to upgrade. I just figured MS learned their lesson with Vista and went for it...
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  • Profile picture of the author l23bc
    kmonster did you had to part your drive or anything to install on a mac book pro
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    • Profile picture of the author kmonster
      Originally Posted by l23bc View Post

      kmonster did you had to part your drive or anything to install on a mac book pro
      I just ran the boot camp application that came with OSX Snow Leapord. That program partitions the drive for you. Windows 7 even recognised the Apple hardware so there was no need install drivers. Pretty simple, and painless.
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  • Profile picture of the author Fernando Veloso
    Got a email this week i believe, to a free upgrade to windows7.

    Lucky me I am a slow guy.

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  • Profile picture of the author DogScout
    I still use XP and will probably until Windows 10 comes out.
    But then, I still miss windows 95 (Though I still have the disc)
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  • Profile picture of the author source47
    Are those Mac vs. PC commercials produced by Apple all too true! My Advice? Switch to Mac!
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    • Profile picture of the author Josh Anderson
      Originally Posted by source47 View Post

      Are those Mac vs. PC commercials produced by Apple all too true! My Advice? Switch to Mac!
      I upgraded from OSx 5.6 to 5.7... using the mac software updater.

      Guess what...

      I experienced the same problem being described by these windows users endless loop...

      I had to do a fresh install of the older version to get things back

      Anyone who believes a Mac commercial is reality... well they likely think that daytime soap operas are reality tv.

      Also...

      Upgrading to Snow Leopard has not been without its bad press and experiences either for many users:

      10 Reasons NOT to Upgrade to Snow Leopard Right Away | Mac|Life

      We just don't hear about it much because Mac problems are not as newsworthy as those issues with the operating system that most of the world uses.
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  • Profile picture of the author warriordave
    I'm using windows 7 since the beta launch and so far, no problem at all. Works very well with older programs too. I'm sticking with it but i'll be getting a Macbook soon
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  • Profile picture of the author Stallion
    Windows 7 has been running perfectly for me. I haven't had any problems with updates at all. I install them all and my computer is fine. I know it's "cool" to hate on Windows, but they control the market because they do a good job.
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  • Profile picture of the author getsmartt
    I don't like the new task bar thingy though, it's freakin huge and does not remind me of my MacBook Pro at all. I know MS attempts to copy Apple but I can't really say they 'copy' it since it never comes out anywhere near as good as Apple Sorry Microwhateveryournameis...
    If you right click the task bar, select propertties, check "Use small icons", click ok. Then unlock the taskbar and you can drag the top of the bar down to make it closer to the size in XP.

    Also for all of those that miss the classic "Quick Launch" bar...
    Right click on the taskbar, hover over "Toolbars", select "New toolbar" Name it "Quick Launch" and save. Make sure it is active, You can now drag and drop your favorite programs into your new "Quick Launch" toolbar
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  • Profile picture of the author willyboy104
    ha, my upgrade was very smooth and easy, not sure why so many people are having a problem with this upgrade. I went straight from Windows XP to 7 Premium and everything went fine.

    The only problem I can see is the intergration between Windows 7 and the latest Firefox which seems to want to crash an awful lot.
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  • Profile picture of the author MichaelHiles
    I don't care what flavor of operating system you use.

    Never, ever, ever install the new version until SP1 comes out.

    Vista 64-bit has been a champ for me. I think most of the probs have been with people who have upgraded from XP to Vista-32.
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  • Profile picture of the author Spencer Haws
    I am still using Windows XP; have no intention of upgrading unless I get a new computer. I don't think I am missing anything by not upgrading.
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  • Profile picture of the author SellItLikeItIs
    Well, let me put on my shocked face! :p
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