I got the strangest claim from paypal about a previous customer for fraud
I tried getting in touch with this customer to get a confirmation if this was so, but received no response what so ever, which I thought was strange
I would of thought a simple email to me explaining this would be sufficient but I got the silient treatment
Ended up having to issue a refund which I have no problem doing
Is proof of such fraud required by paypal? or do people just contact them about this as a dispute.