Continuity publishers...make sure you cancel when asked

Scott Ames · 10-31-2009, 12:58 PM

There is nothing that makes a customer more angry then requesting a halt to a continuity program, thinking it's over, then getting billed the next month.

It's happened to me and I go ape over it because I have to deal with it again. I know things happen, I know sometimes billing doesn't work right, I know virtual assistants make mistakes, but you gotta watch this one closely or lose your reputation.

10-31-2009, 12:58 PM	#1
Scott Ames Senior Warrior Member War Room Member Join Date: Jun 2006 Location: West of Rockies Posts: 5,556 Thanks: 363 Thanked 665 Times in 325 Posts	Continuity publishers...make sure you cancel when asked There is nothing that makes a customer more angry then requesting a halt to a continuity program, thinking it's over, then getting billed the next month. It's happened to me and I go ape over it because I have to deal with it again. I know things happen, I know sometimes billing doesn't work right, I know virtual assistants make mistakes, but you gotta watch this one closely or lose your reputation.
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