Paypal dispute help needed
I got a purchase and a few hours later the buyer requested a refund say the product is not needed and not properly described. I even have a video on the site showed the exact use of the product.
1) I have send them an email stating that no refund is offered
2) They replied yes I do and showed me another website (not mine) where somebody is selling the same product for $19 with a 90 day refund
3) They then opened a paypal dispute
4) I replied to the buyer saying that is not my website and we are not related
5) I rejected the paypal dispute stating the same
Where do I stand and what do paypal do I this case.
I also want to take down this product as I no longer want to market it and launch a new product.
The product is "Weight Loss Oracle" which is not a good seller.
I submitted 8 articles in the weight loss niche on ezine and they starting to bring in traffic but I want to change the frontpage - should I archive that main page for the paypal dispute
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