Man, I'm Mad, I think I've been Had.
So the other day I'm crusing around a few sites and found a site that was giving away a free book only pay shipping, It seemed to be a good read and I figured "Why not?"
Now I'm not a totally newbie, I know the art of the upsell and OTO's,etc. But i wasn't going this time, just wanted the book, there was some offer that was like $497 or something.
I declined it processed the payment, and thought I was Gucci,then i got my statement and there was a $249 charge in 2 payment, plus the free book, I was like HELL NAW!!!
So I emailed them to let them know of the mistake and I received a confirmation that they refunded me. Well I got the book, reading it , Its not bad, Seen some of the information before.
Then I go and check my bank account, I am short $249 dollar, I do not see a chargeback, refund, or a kiss my butt note. I emailed them again, and this woman tells me, that the funds left their account and they could do nothing else for me, exact words.
What kind of Customer service is that? Have you guys every been done like that. I am not going to give the sites name or anything like that, i still need to talk to my bank. and see if maybe its just taking a little longer. But its been a few days now.
Sorry for the rant and apologize if it was not suppose to be here, but i guess there is a lesson to learn about just trusting a Nice Site and a Smile.
Take care
Jeff Anderson.
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